WO2008052928A3 - Method and system for remote servicing of intelligent devices - Google Patents
Method and system for remote servicing of intelligent devices Download PDFInfo
- Publication number
- WO2008052928A3 WO2008052928A3 PCT/EP2007/061460 EP2007061460W WO2008052928A3 WO 2008052928 A3 WO2008052928 A3 WO 2008052928A3 EP 2007061460 W EP2007061460 W EP 2007061460W WO 2008052928 A3 WO2008052928 A3 WO 2008052928A3
- Authority
- WO
- WIPO (PCT)
- Prior art keywords
- tool
- parameters
- agent
- agent tool
- collector
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
- G06F11/2294—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing by remote test
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B41—PRINTING; LINING MACHINES; TYPEWRITERS; STAMPS
- B41J—TYPEWRITERS; SELECTIVE PRINTING MECHANISMS, i.e. MECHANISMS PRINTING OTHERWISE THAN FROM A FORME; CORRECTION OF TYPOGRAPHICAL ERRORS
- B41J29/00—Details of, or accessories for, typewriters or selective printing mechanisms not otherwise provided for
- B41J29/38—Drives, motors, controls or automatic cut-off devices for the entire printing mechanism
- B41J29/393—Devices for controlling or analysing the entire machine ; Controlling or analysing mechanical parameters involving printing of test patterns
Abstract
A system and a method for remote servicing an intelligent device, such as for example a graphic arts plate -setter or an inkjet printer, comprises a collector tool and an agent tool. The collector tool collects or sets parameters that describe a status of the intelligent device and communicates these parameters with the agent tool under a form of XML- structured data. The agent tool interprets the structured data and communicates over a network with a service tool operated by a service operator. The interpretation preferably involves filtering out and/or transforming parameters selected by the service operator. The service operator is able to interactively get and set device parameters. The invention reduces bandwidth and storage requirements. The modular approach using a device specific collector tool and a generic agent tool also reduces development time and cost of said generic agent tool compared to an approach that uses a device specific agent tool.
Applications Claiming Priority (4)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
EP06123239A EP1918819A1 (en) | 2006-10-31 | 2006-10-31 | Method and system for remote servicing of intelligent devices |
EP06123239.3 | 2006-10-31 | ||
US85755506P | 2006-11-08 | 2006-11-08 | |
US60/857,555 | 2006-11-08 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2008052928A2 WO2008052928A2 (en) | 2008-05-08 |
WO2008052928A3 true WO2008052928A3 (en) | 2008-07-31 |
Family
ID=39330118
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/EP2007/061460 WO2008052928A2 (en) | 2006-10-31 | 2007-10-25 | Method and system for remote servicing of intelligent devices |
Country Status (1)
Country | Link |
---|---|
WO (1) | WO2008052928A2 (en) |
Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
WO2001059972A2 (en) * | 2000-02-14 | 2001-08-16 | Nextnine Ltd. | Support network |
US20020138612A1 (en) * | 1998-01-06 | 2002-09-26 | Hiroaki Sekizawa | System and method for monitoring the state of a plurality of machines connected via a computer network |
US20040025173A1 (en) * | 2002-04-24 | 2004-02-05 | Gil Levonai | Interaction abstraction system and method |
US6757714B1 (en) * | 2000-07-28 | 2004-06-29 | Axeda Systems Operating Company, Inc. | Reporting the state of an apparatus to a remote computer |
-
2007
- 2007-10-25 WO PCT/EP2007/061460 patent/WO2008052928A2/en active Application Filing
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20020138612A1 (en) * | 1998-01-06 | 2002-09-26 | Hiroaki Sekizawa | System and method for monitoring the state of a plurality of machines connected via a computer network |
WO2001059972A2 (en) * | 2000-02-14 | 2001-08-16 | Nextnine Ltd. | Support network |
US6757714B1 (en) * | 2000-07-28 | 2004-06-29 | Axeda Systems Operating Company, Inc. | Reporting the state of an apparatus to a remote computer |
US20040025173A1 (en) * | 2002-04-24 | 2004-02-05 | Gil Levonai | Interaction abstraction system and method |
Non-Patent Citations (3)
Title |
---|
LIHUI WANG ET AL: "Wise-shopfloor: a web-based and sensor-driven shop floor environment", COMPUTER SUPPORTED COOPERATIVE WORK IN DESIGN, 2002. THE 7TH INTERNATIONAL CONFERENCE ON SEP 25 - 27, 2002, PISCATAWAY, NJ, USA,IEEE, 25 September 2002 (2002-09-25), pages 413 - 418, XP010615726, ISBN: 85-285-0050-0 * |
TECHREPUBLIC WHITE PAPERS, March 2004 (2004-03-01), http://whitepapers.techrepublic.com.com/thankyou.aspx?&tags=Wipro+Technologies&docid=149857&view=149857, XP007901906 * |
WOLLSCHLAEGER M: "Framework for Web Integration of Factory Communication Systems", EMERGING TECHNOLOGIES AND FACTORY AUTOMATION, 2001. PROCEEDINGS. 2001 8TH IEEE INTERNATIONAL CONFERENCE ON OCT. 15-18, 2001, PISCATAWAY, NJ, USA,IEEE, 15 October 2001 (2001-10-15), pages 261 - 265, XP002336080, ISBN: 0-7803-7241-7 * |
Also Published As
Publication number | Publication date |
---|---|
WO2008052928A2 (en) | 2008-05-08 |
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