WO2007024532A3 - Sharing access across multiple applications in a user interactive system - Google Patents

Sharing access across multiple applications in a user interactive system Download PDF

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Publication number
WO2007024532A3
WO2007024532A3 PCT/US2006/031632 US2006031632W WO2007024532A3 WO 2007024532 A3 WO2007024532 A3 WO 2007024532A3 US 2006031632 W US2006031632 W US 2006031632W WO 2007024532 A3 WO2007024532 A3 WO 2007024532A3
Authority
WO
WIPO (PCT)
Prior art keywords
data
multiple applications
application
interactive system
applications
Prior art date
Application number
PCT/US2006/031632
Other languages
French (fr)
Other versions
WO2007024532A2 (en
Inventor
Laurence Potter Iii
Stephen A Smith
Original Assignee
Intervoice Lp
Laurence Potter Iii
Stephen A Smith
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Intervoice Lp, Laurence Potter Iii, Stephen A Smith filed Critical Intervoice Lp
Priority to CA002618471A priority Critical patent/CA2618471A1/en
Priority to EP06813417A priority patent/EP1934712A2/en
Publication of WO2007024532A2 publication Critical patent/WO2007024532A2/en
Publication of WO2007024532A3 publication Critical patent/WO2007024532A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/4217—Managing service interactions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H04M3/53383—Message registering commands or announcements; Greetings

Abstract

A control system and method is described having a framework in which many applications in a user interaction system (UIS) can share common data regardless of which application obtained the data and all without prior knowledge of the other applications. The shared data is typically personal data of the current user, such as name, location, preferences, etc.. However, the system can also be used to share style sheets, announcements, etc., that can be utilized by multiple applications. The data is stored in a standardized manner in a location available to any application. Application's have access to the data based upon user privileges at any particular time.
PCT/US2006/031632 2005-08-19 2006-08-10 Sharing access across multiple applications in a user interactive system WO2007024532A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CA002618471A CA2618471A1 (en) 2005-08-19 2006-08-10 System and method for sharing access to service provider controls and subscriber profile data across multiple applications in a user interactive system
EP06813417A EP1934712A2 (en) 2005-08-19 2006-08-10 System and method for sharing access to service provider controls and subscriber profile data across multiple applications in a user interactive system

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/208,041 2005-08-19
US11/208,041 US8683334B2 (en) 2005-08-19 2005-08-19 System and method for sharing access to service provider controls and subscriber profile data across multiple applications in a user interactive system

Publications (2)

Publication Number Publication Date
WO2007024532A2 WO2007024532A2 (en) 2007-03-01
WO2007024532A3 true WO2007024532A3 (en) 2009-05-07

Family

ID=37768549

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2006/031632 WO2007024532A2 (en) 2005-08-19 2006-08-10 Sharing access across multiple applications in a user interactive system

Country Status (4)

Country Link
US (1) US8683334B2 (en)
EP (1) EP1934712A2 (en)
CA (1) CA2618471A1 (en)
WO (1) WO2007024532A2 (en)

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Also Published As

Publication number Publication date
WO2007024532A2 (en) 2007-03-01
CA2618471A1 (en) 2007-03-01
EP1934712A2 (en) 2008-06-25
US20070044026A1 (en) 2007-02-22
US8683334B2 (en) 2014-03-25

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