WO2001091351A3 - Method for contacting customers and prospective customers - Google Patents

Method for contacting customers and prospective customers Download PDF

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Publication number
WO2001091351A3
WO2001091351A3 PCT/US2001/016098 US0116098W WO0191351A3 WO 2001091351 A3 WO2001091351 A3 WO 2001091351A3 US 0116098 W US0116098 W US 0116098W WO 0191351 A3 WO0191351 A3 WO 0191351A3
Authority
WO
WIPO (PCT)
Prior art keywords
customers
contacting
prospective
prospective customers
providing
Prior art date
Application number
PCT/US2001/016098
Other languages
French (fr)
Other versions
WO2001091351A2 (en
Inventor
Michael J Gaughan
Original Assignee
Michael J Gaughan
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Michael J Gaughan filed Critical Michael J Gaughan
Priority to AU2001264677A priority Critical patent/AU2001264677A1/en
Publication of WO2001091351A2 publication Critical patent/WO2001091351A2/en
Publication of WO2001091351A3 publication Critical patent/WO2001091351A3/en

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/109Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

A method for contacting customers and prospective customers and providing an effective scheduling and communication system is provided.
PCT/US2001/016098 2000-05-22 2001-05-18 Method for contacting customers and prospective customers WO2001091351A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2001264677A AU2001264677A1 (en) 2000-05-22 2001-05-18 Method for contacting customers and prospective customers

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US20617100P 2000-05-22 2000-05-22
US60/206,171 2000-05-22
US64569400A 2000-08-25 2000-08-25
US09/645,694 2000-08-25

Publications (2)

Publication Number Publication Date
WO2001091351A2 WO2001091351A2 (en) 2001-11-29
WO2001091351A3 true WO2001091351A3 (en) 2002-03-28

Family

ID=26901108

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/016098 WO2001091351A2 (en) 2000-05-22 2001-05-18 Method for contacting customers and prospective customers

Country Status (2)

Country Link
AU (1) AU2001264677A1 (en)
WO (1) WO2001091351A2 (en)

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6931419B1 (en) * 2000-02-11 2005-08-16 Hallmark Cards Incorporated Data management system for automatically accessing, maintaining, propagating user data among plurality of communities, each of which contains plurality of members

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5862223A (en) * 1996-07-24 1999-01-19 Walker Asset Management Limited Partnership Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
US5940834A (en) * 1997-03-13 1999-08-17 Mitel Corporation Automatic web page generator
JPH11250014A (en) * 1998-03-04 1999-09-17 Hitachi Ltd Security rank setting method for schedule managing system
US6016478A (en) * 1996-08-13 2000-01-18 Starfish Software, Inc. Scheduling system with methods for peer-to-peer scheduling of remote users
US6018343A (en) * 1996-09-27 2000-01-25 Timecruiser Computing Corp. Web calendar architecture and uses thereof
JP2000090165A (en) * 1998-09-11 2000-03-31 Ntt Mobil Communication Network Inc Schedule managing device

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5862223A (en) * 1996-07-24 1999-01-19 Walker Asset Management Limited Partnership Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
US6016478A (en) * 1996-08-13 2000-01-18 Starfish Software, Inc. Scheduling system with methods for peer-to-peer scheduling of remote users
US6018343A (en) * 1996-09-27 2000-01-25 Timecruiser Computing Corp. Web calendar architecture and uses thereof
US5940834A (en) * 1997-03-13 1999-08-17 Mitel Corporation Automatic web page generator
JPH11250014A (en) * 1998-03-04 1999-09-17 Hitachi Ltd Security rank setting method for schedule managing system
JP2000090165A (en) * 1998-09-11 2000-03-31 Ntt Mobil Communication Network Inc Schedule managing device

Also Published As

Publication number Publication date
WO2001091351A2 (en) 2001-11-29
AU2001264677A1 (en) 2001-12-03

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