WO1999026394A1 - System and method for self-announcing a caller of an incoming telephone call - Google Patents

System and method for self-announcing a caller of an incoming telephone call Download PDF

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Publication number
WO1999026394A1
WO1999026394A1 PCT/US1998/010177 US9810177W WO9926394A1 WO 1999026394 A1 WO1999026394 A1 WO 1999026394A1 US 9810177 W US9810177 W US 9810177W WO 9926394 A1 WO9926394 A1 WO 9926394A1
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WO
WIPO (PCT)
Prior art keywords
caller
telephone
call
incoming
åhone
Prior art date
Application number
PCT/US1998/010177
Other languages
French (fr)
Inventor
David J. Borland
Original Assignee
Advanced Micro Devices, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Advanced Micro Devices, Inc. filed Critical Advanced Micro Devices, Inc.
Publication of WO1999026394A1 publication Critical patent/WO1999026394A1/en

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/66Substation equipment, e.g. for use by subscribers with means for preventing unauthorised or fraudulent calling
    • H04M1/663Preventing unauthorised calls to a telephone set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/57Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set

Definitions

  • TITLE SYSTEM AND METHOD FOR SELF-ANNOUNCING A CALLER OF AN
  • the present invention relates to the field of telephone systems and more particularly to a telephone system and method for self -announcing a caller of an incoming telephone call.
  • PSTN Public Switched Telephone Network
  • POTS Packet Old Telephone Service
  • ISDN Integrated Services Digital Network
  • DSL Digital Subscriber Line
  • WLL Wireless Local Loop
  • a telephone subscriber's communications devices e.g.. telephones, are typically connected in parallel to a telephone line which links a subscriber's premises to a telephone sendee provider's central office.
  • An ordinary telephone is the most familiar of such communications devices.
  • An ordinary telephone includes a handset, and the handset includes a receiver and a transmitter. The receiver is designed to be placed over a user's ear during use, and the transmitter designed to be positioned in close proximity to the user ' s mouth during use.
  • a POTS system when the telephone is not in use, the telephone is disconnected from the telephone line, except for a ringer circuit.
  • switching equipment in the central office transmits a series of ring signals over the receiving party ' s telephone line.
  • the ring signals cause the ringer circuit of the receiving party's telephone to generate sounds which alert the receiving party to the incoming telephone call.
  • the switching equipment sends a series of ring-back signals to the caller to let the caller know that the telephone call is being placed.
  • a communication is established between the caller and the receiving part ⁇ .
  • communications devices are designed to automatically transmit or receive information following detection of one or more ring signals.
  • Examples of such communications devices include telephone answering machines and communications devices equipped with modulator-demodulators (modems).
  • An answering machine typically includes control circuitry which electrically connects a voice message unit to the telephone line after a predetermined number of ring signals are detected, causes the voice message unit to transmit (i.e., play back) a pre-recorded outgoing voice message, and then receives and records any incoming voice message transmitted by the caller following transmission of the outgoing voice message.
  • Digital communications devices equipped with modems exchange frequency-encoded information via the telephone network. Facsimile (fax) machines are examples of such digital communications devices.
  • a fax machine typically includes control circuitry which electrically connects a modem to a telephone line after a predetermined number of ring signals are detected, then either transmits or receives frequency-encoded digital information.
  • a modulator portion of a modem within a transmitting fax machine converts a digital value (i.e., a logic one or a logic zero) to a corresponding analog tone.
  • a demodulator portion of a modem within a receiving fax machine performs the opposite function, converting the analog tone to the corresponding digital value.
  • Telephone service providers also offer "Caller ID" services which provide information about a caller.
  • Caller ID circuitry may be included as part of a telephone or the caller ID circuitry may be part of a separate box that is also connected to the telephone line.
  • a telephone system would be desirable that provides the user or the users with additional features for a more effective use of their telephone service.
  • Desirable features could be, for example: a feature that would enable the user to stop accepting incoming calls and inform the caller to that effect; a feature that could identify the caller and/or the callee of incoming call and alert the user to the identity of the caller and/or callee. Such features would enhance the usefulness of a user's telephone service.
  • the "party line” comprises one telephone line that extends to multiple houses with support for multiple telephone numbers. Upon receiving a telephone call, all the telephones that are connected to the line ring but with a different cadence.
  • the present invention comprises an improved telephone system with additional features that enable a user or users to make more effective use of their telephone service.
  • the present invention comprises an improved telephone system and method that reduce call interruptions to a telephone, i.e., reduce interruptions caused by a caller placing a call to the telephone.
  • the user can enable the no-call feature either by operating a switch on the telephone or by entering a specific numeric code using the telephone's keypad. If the no-call feature is enabled and a call is received by the telephone, when the telephone is answered, the telephone then plays a message to the caller indicating that no calls are being taken. The telephone plays the message after the call is answered. The telephone does not generate an audible ring signal in response to the telephone call received from the caller. Instead of generating a ring signal, the telephone plays the no-call message in response to the no-call feature being enabled.
  • the telephone system further comprises an exemption logic unit for allowing calls placed by certain callers to come through even when the no-call feature is enabled.
  • the user indicates the exception parties to the no-call feature prior to receiving a call from an external party. If the caller is determined to be an exception party after a telephone call is received, a ring signal is generated, and the user may then answer the call in a normal fashion.
  • Several methods are used to determine whether the caller is an exception party. In one method, the voice of the caller is analyzed using voice recognition techniques to determine the identity of the caller. Alternatively, a caller is asked to enter a personal identification number. Upon entering the correct identification number, the call is allowed through.
  • a third method of identifying the caller comprises using information obtained from a Caller ID unit.
  • the present invention comprises an improved telephone system and method that determine the identity of the callee of an incoming telephone call.
  • a distinctive ring is first selected by one or more of the users of the telephone prior to activating the feature or at any later time.
  • the callee identification feature is enabled either by operating a switch on the telephone or by entering a specific numeric code using the tel ⁇ hone's keypad.
  • Information about the individual distinctive ring signals is stored in memory inside the tel ⁇ hone.
  • the tel ⁇ hone determines which one of the users is the callee of the telephone call.
  • a distinctive ring signal is then generated corresponding to the callee of the incoming tel ⁇ hone call.
  • the distinctive ring signal identifies the callee of the incoming tel ⁇ hone call to the tel ⁇ hone users.
  • the telephone system After answering the tel ⁇ hone call, inquires the caller for the identity of the callee. For example, the tel ⁇ hone announces the list of possible callees and ask the caller to enter a numeric code corresponding to the callee of the telephone call.
  • a callee may also be identified using voice recognition techniques.
  • the telephone using a prerecorded message, asks the caller to say the name of the callee.
  • the telephone then generates a distinctive ring corresponding to the identified callee that identifies the callee to the telephone users.
  • one telephone is designated as the master tel ⁇ hone.
  • the master telephone Upon receiving an incoming tel ⁇ hone call, all the telephones that are connected to the line answer the incoming tel ⁇ hone call.
  • the master telephone performs the inquiry and any other prompting of the caller that is involved.
  • the callee is identified by other means, for example, caller ID
  • all the tel ⁇ hones perform the identification.
  • all the tel ⁇ hones on the line contain logic that generates the distinctive ring signals that identif the callee.
  • the present invention comprises an improved telephone system and method that determine the identity of the callee of an incoming telephone call by first determining the identity of the caller.
  • the tel ⁇ hone users program the tel ⁇ hone by entering information on calling parties and their corresponding callees prior to any incoming tel ⁇ hone calls and prior to activating the feature. The users may also reprogram the telephone at any later time.
  • the information on callers and corresponding callees is stored in memory inside the tel ⁇ hone.
  • each user selects a distinctive ring signal that is unique to the user. Information about the distinctive ring signal is also stored in memory.
  • the tel ⁇ hone system uses caller ID information, voice recognition, or prompts the caller for a numeric code in order to determine the identity of the caller.
  • the identity of the callee is determined after determining the identity of the caller.
  • Information entered by the users during setup is accessed in order to determine which callee corresponds to the identified caller.
  • a distinctive ring signal corresponding to the identified callee is generated.
  • one telephone is designated as the master tel ⁇ hone.
  • all the telephones that are connected to the line answer the incoming tel ⁇ hone call.
  • the master telephone performs the inquiry and any other prompting of the caller that is involved.
  • the caller is identified by other means, for example, caller ID.
  • all the tel ⁇ hones perform the identification.
  • all the tel ⁇ hones on the line contain logic that generates the distinctive ring signals that identify the callee.
  • the present invention comprises a tel ⁇ hone system and method that identify and announce the caller and/or the callee of an incoming telephone call.
  • the telephone system After receiving a telephone call from a caller, the telephone system .answers the tel ⁇ hone call. The identity of the caller is then determined. The telephone system prompts the caller to say his/her name. The name is recorded and r ⁇ eatedly played back through a built-in speaker announcing the name of the caller to the users of the telephone.
  • the tel ⁇ hone system may also ask the caller to say the name of the callee. In that case, the name of the callee is also recorded and r ⁇ eatedly played back.
  • the name of the caller and the name of the callee are both announced to the users of the telephone.
  • one telephone is designated as the master tel ⁇ hone.
  • the master tel ⁇ hone Upon receiving an incoming tel ⁇ hone call, all the telephones that are connected to the line answer the incoming tel ⁇ hone call.
  • the master tel ⁇ hone performs the inquiry and any other prompting of the caller that is involved.
  • the caller is identified by other means, for example, caller ID
  • all the telephones on the line contain logic that enable the tel ⁇ hones to announce the identity of the caller and/or the callee.
  • the present invention comprises a telephone system and method for self- announcing a caller of an incoming tel ⁇ hone call. After an incoming call is received from a caller, the tel ⁇ hone answers the telephone before any ring signals are generated. A message is then generated requesting the caller to self-announce him/herself. A speaker on the tel ⁇ hone is activated to enable the telephone users to listen to the announcement.
  • a user may decide to answer the tel ⁇ hone call.
  • the user may answer the telephone call either by placing the tel ⁇ hone in speakerphone mode or by activating the handset and engaging in a conversation with the caller. If the user is not present or chooses not answer the tel ⁇ hone call, the telephone transfers control to an answering machine unit so that the caller is given the choice of leaving a message.
  • the answering machine is built-in to the tel ⁇ hone. In another embodiment, the answering machine is an external unit attached to the telephone.
  • one telephone is designated as the master tel ⁇ hone Upon receiving an mcoming tel ⁇ hone call, all the telephones that are connected to the hne answer the mcoming tel ⁇ hone call Only the master performs any prompting of the caller that is involved The caller's self identification is then heard on all the telephones that are connected on the lme
  • Fig 1 shows a telephone with improved features and a switch for enabling/disabling the improved features
  • Fig 2 shows a telephone with improved features
  • Fig 3 shows a block diagram of a tel ⁇ hone with a no-call feature
  • Fig 4 shows a flow chart descnbing a method for reducing call mterruptions by a caller placing a tel ⁇ hone call to a tel ⁇ hone
  • Fig 5 shows a block diagram of a tel ⁇ hone that identifies the callee of an mcoming tel ⁇ hone call
  • Fig 6 shows a flow chart describing a method for identifying the callee of an mcoming tel ⁇ hone call
  • Fig 7 shows a block diagram of a tel ⁇ hone that identifies the callee of an mcoming tel ⁇ hone call by identifying the caller
  • Fig 8 shows a flow chart descnbing a method for identifying the callee of an mcoming tel ⁇ hone call b> identifying the caller
  • Fig 9 show s a block diagram of a tel ⁇ hone system for announcing a caller and a callee of an incoming tel ⁇ hone call
  • Fig 10 shows a flow chart desc ⁇ bmg a method for announcing a caller and a callee of an incommg telephone call
  • Fig 11 shows a block diagram of a tel ⁇ hone svstem for self-announcing a caller of an mcoming tel ⁇ hone call
  • Fig. 12 shows a flowchart describing a method for self-announcing a caller of an incoming telephone call.
  • First embodiment system and method for reducing call interruptions caused by incoming telephone calls.
  • the present invention comprises an improved tel ⁇ hone system that reduces call interruptions to a tel ⁇ hone, wherein the call interruptions are produced by a caller placing a call to a tel ⁇ hone.
  • a tel ⁇ hone system is shown in Fig. 1.
  • Tel ⁇ hone 100 is connected to the telephone service provider's central office using telephone line 140.
  • Telephone 100 is coupled to telephone line 140 through port 150 for sending and receiving tel ⁇ hone signals to and from the central office.
  • "telephone” may refer to a conventional or tel ⁇ hone, a digital telephone, cordless tel ⁇ hone, or a cellular telephone.
  • Tel ⁇ hone 100 further comprises handset 110.
  • Handset 110 comprises a speaker for receiving voice signals and generating an audible sound and a microphone for transmitting voice over the telephone line.
  • the placement and/or weight of the handset 110 maintains hook switch 160 in the open position. Once the handset 100 is picked up by the user, hook switch 160 closes and telephone 100 turns on for placing or answering a call.
  • hook switch 160 may be closed by other means, such as the user pressing a "talk" button in the case of a cordless phone.
  • Tel ⁇ hone 100 includes a no-call switch 130.
  • No-call switch 130 is preferably a toggle switch for turning the no-call feature on and off. The no-call feature will be discussed further below.
  • the no-call feature is activated and deactivated by lifting h-andset 110 .and entering a numeric code using the keypad 120. For example, *28 may be the activation code and *29 may be the deactivation code.
  • tel ⁇ hone without no-call switch 130
  • Fig. 2 Such a tel ⁇ hone, without no-call switch 130, is shown in Fig. 2.
  • the no-call feature is enabled/disabled using a computer system coupled to the phone, wherein the no-call switch is either directly coupled to the telephone or coupled through the telephone line.
  • Fig. 3 shows a block diagram of tel ⁇ hone system 100.
  • a ring signal is transmitted to telephone system 100 through tel ⁇ hone line 140 to port 140.
  • No-call logic unit 200 which is directly coupled to port 140, first receives the in ⁇ ming ring signal. If the no-call feature is disabled by either toggling no-call switch 130 or by entering the appropriate activation/deactivation code through keypad 120, no-call logic unit 200 transmits the ring signal to telephone control unit 240.
  • Tel ⁇ hone control unit 240 performs regular tel ⁇ hone functions .as are well known in the art. Upon receiving a ring signal, tel ⁇ hone control unit 240 sends the ring signal to ringer 230. Ringer 230 produces an audible ring that alerts the user to the incoming call. The user then answers the telephone call. In a POTS, the user answers the tel ⁇ hone call by lifting handset 110, which closes switch 160 and places the tel ⁇ hone off- hook. For an ISDN, DSL, WLL, or other types of tel ⁇ hone network, the tel ⁇ hone is answered by other means appropriate to the protocol used. The user then transmits voice to the caller by talking into microphone 110A and receives sound by listening to speaker 110B.
  • the user can enable/disable the no-call feature either by operating switch 130 on the telephone or by entering a numeric code using the telephone's keypad.
  • the location i.e., the home, includes a plurality of tel ⁇ hones, then preferably one of the tel ⁇ hones is the master telephone.
  • the master telephone Upon receiving an incoming tel ⁇ hone call, the master telephone answers the call before any other phone in the household. If the no-call feature is enabled, the master telephone plays the outgoing message and terminates the tel ⁇ hone call. If the no-call feature is not enabled or if the caller is an exc ⁇ tion party, the master tel ⁇ hone allows the telephone signal to be transmitted to all the telephones in the household.
  • no-call logic unit 200 If the no-call feature is enabled and a call is received by the tel ⁇ hone, no-call logic unit 200 answers the telephone call but does not transmit the ring signal to tel ⁇ hone control unit 240. Consequently, ringer 230 does not ring to alert the user about the incoming call.
  • telephone system 100 comprises warning speaker 250.
  • no- call logic unit 200 sends a signal to warning speaker 250 when the no-call feature is enabled and when an incoming call is received.
  • Warning speaker 250 generates a sound that alerts the user to the incoming call and to the fact that the no-call feature is enabled.
  • the sound generated by warning speaker 250 is distinctively different from the sound generated by ringer 230.
  • the sound generated by warning speaker 250 is short in duration and not very loud and thus is less annoying than a ring signal.
  • no-call logic unit When the no-call feature is enabled, no-call logic unit answers the incoming telephone call and then sends a signal to message unit 210 to begin playing an outgoing message.
  • the outgoing message is transmitted over tel ⁇ hone line 140 to the caller.
  • the outgoing message could either be a prerecorded message that is stored in message unit 210 or the outgoing message could be a message recorded by the user using headset 110 during setup or at a later time prior to the incoming tel ⁇ hone call.
  • the outgoing message could, for example, be: "We are not acc ⁇ ting calls at this time. Please call back later.”
  • Tel ⁇ hone system 100 further comprises exception logic unit 220.
  • Exception logic unit 220 contains information that allows certain parties, referred to as exception parties, to override the no-call feature. Information about the exc ⁇ tion parties is stored in exception logic unit 220 by the user during setup prior to enabling the no-call feature. The list of exc ⁇ tion parties may also be updated at anj later time by the user. If the no-call feature is enabled, before playing back an outgoing message from message unit 210, exc ⁇ tion logic unit 220 examines whether the caller is an exc ⁇ tion party based on deteirninrng the identity of the caller. If the caller is determined to be an exc ⁇ tion party, control is transferred to tel ⁇ hone control unit 240, a ring signal is generated by ringer 230, and the user answers the call in a regular fashion.
  • the list may comprise non-exception parties.
  • the telephone rings normally for parties that are not included in the list. Parties that are included in the list, the no-call feature are not allowed through.
  • exception logic 220 Information about the exc ⁇ tion parties is stored in exception logic 220 in the form of a database.
  • the database of exception parties is entered by the user during setup or at a later time prior to enabling the no-call feature.
  • Numeric codes corresponding to each letter in the alphabet may be used by the user to enter the names of exc ⁇ tion parties.
  • exception logic 220 contains circuitry that can perform Caller ID functions. The identity of the caller is then determined using Caller ID information. If the name of the caller matches a name that is stored in the database, the caller is considered an exc ⁇ tion party.
  • exc ⁇ tion logic 220 determines the identity of the caller.
  • the exception logic for example, asks the caller whether the user is an exception party. If the user answers "yes", exception logic performs voice recognition on the answer to determine the identity of the caller.
  • the received voice is compared to previously stored voices from the exception parties.
  • the flowchart of Fig. 4 describes a method for reducing call interruptions on a tel ⁇ hone, wherein the call interruptions are caused by a caller placing a call to a telephone.
  • st ⁇ 300 an incoming call is received by the tel ⁇ hone.
  • the tel ⁇ hone system determines whetiier the no-call call feature is enabled. If the no-call feature is disabled, the tel ⁇ hone system, in st ⁇ 320, operates in normal mode by ringing the ringer and waiting for the user to answer the incoming call.
  • the tel ⁇ hone system does not ring to alert the user to the incoming call as shown in st ⁇ 330.
  • the tel ⁇ hone system outputs an alternative, shorter in duration sound alerting the user to the incommg call and to the fact that the no-call is enabled.
  • the tel ⁇ hone answers the incoming telephone call.
  • a voice message is played alerting the caller that no calls are taken at this time.
  • the voice message can either a pre-recorded message or a message recorded by the user prior to enabling the no-call feature or at a later time. After the voice message is played, in step 360, the telephone hangs up.
  • the tel ⁇ hone system allows certain exception parties to place a call to the tel ⁇ hone system even when the no-call feature is enabled.
  • a test to determine the caller's identification is performed after answering the incoming tel ⁇ hone call and before a voice message is played to the caller. If the caller is determined to be an exception party, the telephone resumes normal operation. i.e.. the ringer sounds and the telephone is ready to be answered by the user.
  • the present invention comprises .an improved tel ⁇ hone system that identifies the callee of an incoming tel ⁇ hone call.
  • a telephone system is shown in Fig. 1.
  • switch 130 is used for enabling and disabling the callee identification feature.
  • the callee identification feature is activated by lifting handset 110 and entering a numeric code through keypad 120.
  • a telephone, without switch 130 is shown in Fig. 2.
  • the feature may also be activated by a computer connected to the telephone.
  • "telephone” may refer to a conventional or tel ⁇ hone, a digital telephone, cordless tel ⁇ hone. or a cellular telephone.
  • the tel ⁇ hone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub- function that acts like a classic telephone.
  • Fig. 5 shows a block diagram of tel ⁇ hone system 100 with the callee identification feature.
  • a caller places a call to telephone system 100
  • a ring signal is transmitted to tel ⁇ hone system 100 through tel ⁇ hone line 140.
  • Callee identification logic unit 400 which is directly coupled to port 140, first receives the incoming ring signal.
  • Callee identification logic unit 400 identifies the callee of the incoming call and generates a distinctive ring that identifies the callee of the incoming call. A more detailed description of the callee identification will follow.
  • callee identification logic unit 400 transfers control to tel ⁇ hone control unit 240.
  • the callee identified by the distinctive ring signal may now answer the phone in a normal fashion.
  • one or more of the users of the telephone system each program tel ⁇ hone system 100 with the user ' s name (or code) and a selected distinctive ring corresponding to each one of the users.
  • the users may also r ⁇ rogram the tel ⁇ hone system at any later time in order to add or subtract users' names and associated distinctive ring signals.
  • the user enters a numeric code (for example. *37) using keypad 120 which places callee identification logic unit 700 in program mode.
  • the user can also place the callee identifier logic unit 700 in program mode using a voice command, or other means.
  • one of the users programs the tel ⁇ hone for all the users.
  • the user voices his/her name into microphone 110 A.
  • the name is then digitized by callee identification logic unit 400 and stored in memory 420 in the form of a database.
  • the user enters his/her name into the telephone by entering special codes through keypad 120. A combination of two numbers on the keypad may correspond to one letter of the alphabet, for example.
  • the user then cycles through a voice menu in order to select a distinctive ring signal that will be generated for tel ⁇ hone calls intended for him/her.
  • a code for the selected ring signal is added to the database in memory 420.
  • the following table contains an example of what the database may contain.
  • the tel ⁇ hone system is coupled to a computer system and software existing in the computer system is used to program the tel ⁇ hone system with the names of the users and the associated ring signals.
  • the database may be transmitted to all the telephones through an ethernet setup connecting together all of the telephones.
  • the programmed, main telephone transmits a signal that disables the ringers of all the other tel ⁇ hones connected on the same line.
  • Callee identification logic unit 400 identifies the callee of the incoming call by inquiring the caller.
  • callee identification logic unit 400 Upon receiving and answering the incoming tel ⁇ hone call, callee identification logic unit 400 sends a signal to identification unit 410 to begin the identification of the callee.
  • Identification unit 410 prompts the caller to provide information on the callee, preferably by using voice recognition or the keypad. In one embodiment, identification unit 410 prompts the caller to enter a number that corresponds to the callee of the tel ⁇ hone call.
  • Identification unit 410 accesses the database in memory 420 to use information with which to prompt the caller. For example, the identification unit may transmit a message like: "You may enter your selection at any time. To speak with Dave, please enter ' 1 '; to speak with Joe, please enter '2'; to speak with Adam, please enter ' 3 ' ; to speak with Kim, please enter '4'.”
  • caller may enter the appropriate number which will identify the callee to telephone system 100.
  • callee identification logic unit 100 generates the appropriate ring signal corresponding to the identified user.
  • the ring signal is sent to distinctive ringer 430 which converts the electrical signal to an audible signal.
  • the audible signal alerts the appropriate user that the incoming tel ⁇ hone call is intended for him/her.
  • identification unit 410 requests the caller to voice the name of the callee of the tel ⁇ hone call.
  • An example conversation in this case may be: ID unit: "Please say the name of the person that you are trying to reach. " Caller: "Adam.”
  • Identification unit 400 performs voice recognition on the caller ' s reply to identify the callee. The results of the voice recognition are compared with the callee information contained in the database to more accurately determine the identity of the callee. Upon determining the identity of the callee, callee identification logic unit 400 sends the appropriate distinctive ring signal to distinctive ringer 430. The distinctive ring signal alerts the appropriate callee that the incoming call is intended for him/her. In one embodiment, if the caller does not provide input to the callee identification logic unit 400, the telephone system generates a generic ring signal. The flowchart of Fig.
  • tel ⁇ hone 6 describes a method for identifying the callee of an incoming telephone call
  • the users of the tel ⁇ hone system program the tel ⁇ hone by selecting a distinctive ring signal.
  • the users select a distinctive ring signal by lifting the handset, dialing a numeric code that enters the telephone into program mode, and by choosing a ring from a menu of ring signals.
  • the distinctive ring signal may also be selected using a computer system coupled to the telephone system, or through other means.
  • a telephone call is received from a caller and the tel ⁇ hone system answers the telephone call.
  • the telephone system identifies the callee of the incoming tel ⁇ hone call.
  • the caller is prompted to select a callee from a voice menu, and the caller enters a code which identifies the callee.
  • the caller is prompted to say the name of the name of the callee of die incoming telephone call.
  • voice recognition is performed on the name to determine the identity of the callee.
  • the results of the voice recognition are compared to stored voices of the names of all the users of tel ⁇ hone system.
  • a distinctive ring signal is generated corresponding to the identified callee.
  • the distinctive ring signal provides an immediate indication of which person in the household is being called.
  • a distinctive ring signal is useful, for example, in situations where multiple roommates in a household are sharing one telephone line.
  • a distinctive ring signal identifies a particular callee and prevents the others from answering the phone. Similarly, such a feature would be useful in household with teenage children that receive many telephone calls.
  • the parents could recognize calls that are intended for them and tel ⁇ hone calls that are intended for their children.
  • one of the tel ⁇ hones is designated as the master telephone.
  • at least a subset, or all, of the tel ⁇ hones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and generate the distinctive ring signals.
  • the telephones which include the distinctive ring circuitry answer the telephone call.
  • the caller is prompted by the answering telephone with a message, preferably only the master tel ⁇ hone performs the prompting, i.e., plays the voice message to the caller.
  • the other tel ⁇ hones remain on standby while the outgoing message is played to the caller.
  • Information obtained from the caller i.e., the information identifying the callee
  • the tel ⁇ hones which include the present invention process the information obtained from the caller in order to obtain the identity of the callee.
  • these telephones generate a distinctive ring in response to identifying the callee of the incoming telephone call.
  • This embodiment enables multiple phones in a location, such as a home, to each generate a distinctive ring signal according to the present invention.
  • system for identifying callees of incoming tel ⁇ hone calls by identifying the caller comprises an improved telephone system that identifies callees of incoming tel ⁇ hone calls by first identifying the caller
  • a tel ⁇ hone system is show n in Fig. 1.
  • switch 130 is used for enabling and disabling the caller/callee identification feature.
  • the callee identification feature is activated by lifting handset 110 and entering a specific numeric code through keypad 120.
  • a tel ⁇ hone, without switch 130 is shown in Fig. 2.
  • tel ⁇ hone may refer to a conventional or tel ⁇ hone, a digital telephone, cordless tel ⁇ hone, or a cellular telephone.
  • tel ⁇ hone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub- function that acts like a classic telephone.
  • Fig. 7 shows a block diagram of tel ⁇ hone system 100 with the caller/callee identification feature.
  • Caller/callee identification logic unit 400 which is directly coupled to port 140. first receives the incoming ring signal. Caller/callee identification logic unit 400 then identifies the caller of the incoming call, preferably using caller ID. Using that information, caller/callee identification logic unit 400 then determines the identity of the callee and generates a distinctive ring that identifies the callee. A more detailed description of the caller and callee identification process will follow. After identifying the callee and generating the distinctive ring signal, caller/callee identification logic unit 400 transfers control to telephone control unit 240. The callee identified by the distinctive ring signal may now answer the phone in a normal fashion.
  • one or more of the users of the telephone system programs tel ⁇ hone system 100 with the user's name (or code), a distinctive ring corresponding to each one of the users, and a list of possible callers corresponding to each user.
  • the users may also reprogram the telephone system at any later time in order to add or subtract names and associated distinctive ring signals.
  • the user enters a numeric code (for example, *37) using keypad 120 which places callee identification logic unit 700 into program mode.
  • the user voices his/her name which is digitized by callee identification logic unit 400 and stored in memory 420 in the form of a database.
  • the user also voices a list of possible callers that he/she may be receiving tel ⁇ hone calls from.
  • the user enters his/her name and the list of possible callers into the tel ⁇ hone by entering special codes through keypad 120.
  • a combination of two numbers on the keypad may correspond to one letter of the alphabet, for example.
  • the user then continues through the voice menu in order to select a distinctive ring signal that will be generated for telephone calls intended for him/her.
  • a code for the selected ring signal is added to the database in memory 420.
  • the following table contains an example of what the database in memory 420 may contain.
  • caller/callee identification logic unit 450 transfers control to Caller ID unit 460 performs the caller identification.
  • Obtaining caller information using a Caller ID unit is well known in the art.
  • the identity of the caller is determined using voice recognition techniques.
  • a voice recognition unit Upon answering the telephone, a voice recognition unit prompts the caller for his/her name.
  • An example conversation may be: ID unit: "Please say your name.” Caller: “Adam.” ID unit: "Please wait... Bob is being called. Or, no one is accepting your calls at this time.”
  • the voiced name of the caller is then analyzed to determine his/her identity.
  • callers are assigned personal identification numbers (PINs). Upon placing a call, the caller is asked, for example, to enter a PIN into the system.
  • PINs personal identification numbers
  • the database that is stored in memory 420 is modified to include PIN numbers in addition to names of callers.
  • caller/callee identification logic unit 450 accesses the database stored in memory 420 to search for the name of the caller. If the name of the caller is found in the database, the name of the corresponding callee is noted and a ring signal corresponding to the identified callee is generated. The ring signal is transmitted to distinctive ringer 430 that produces a distinctive ring which identifies the appropriate user. If the name of the user does not exist in the database, a generic ring signal is generated. Such a signal indicates to the users that an unknown caller is calling.
  • the flowchart of Fig. 8 describes a method for identifying the callee of an incoming telephone call by identifying the caller.
  • the users of the tel ⁇ hone system program the tel ⁇ hone by selecting a distinctive ring signal.
  • the users select a distinctive ring signal by lifting the handset, dialing a numeric code that enters the tel ⁇ hone into program mode, and by choosing a ring from a menu of ring signals.
  • one or more users enter a list of possible callers using the numeric keypad. Each letter of the alphabet, for example, corresponds to a combination of numbers.
  • a tel ⁇ hone call is received from a caller and the telephone system answers the tel ⁇ hone call.
  • the tel ⁇ hone system identifies the caller of the incoming telephone call.
  • the tel ⁇ hone system uses caller ID information, voice recognition, or prompt the caller for a numeric code in order to determine the identity of the caller.
  • the identity of the callee is determined according to the information obtained on the identity of the caller. Information entered by the users during setup is scanned to determine which callee corresponds to the identified caller. Once the identity of the callee is established, a distinctive ring signal corresponding to the identified callee is generated in st ⁇ 640.
  • one of the tel ⁇ hones is designated as the master telephone.
  • at least a subset, or all, of the tel ⁇ hones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and generate the distinctive ring signals.
  • the telephones which include the distinctive ring circuitry answer the telephone call.
  • the caller is prompted by the answering telephone with a message, preferably only the master tel ⁇ hone performs the prompting, i.e., plays the voice message to the caller.
  • the other tel ⁇ hones remain on standby while the outgoing message is played to the caller.
  • Information obtained from the caller i.e., the information identifying the caller and/or the callee
  • the telephones which include the present invention process the information obtained from the caller in order to obtain the identity of the caller and/or the callee.
  • these telephones generate a distinctive ring in response to identifying the callee of the incoming tel ⁇ hone call.
  • This embodiment enables multiple phones in a location, such as a home, to each generate a distinctive ring signal according to the present invention.
  • the present invention comprises an improved tel ⁇ hone system that identifies and announces the caller and/or the callee of an incoming telephone call.
  • a tel ⁇ hone system is shown in Fig. 1.
  • switch 130 is used for enabling and disabling the caller and callee identification and announcement feature.
  • the caller and callee identification and announcement is activated by lifting handset 110 and entering a numeric code through keypad 120.
  • a tel ⁇ hone, without switch 130 is shown in Fig. 2.
  • "telephone” may refer to a conventional or tel ⁇ hone, a digital telephone, cordless tel ⁇ hone. or a cellular telephone.
  • the tel ⁇ hone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub-function that acts like a classic tel ⁇ hone.
  • Fig. 9 shows a block diagram of tel ⁇ hone system 100 with the caller/callee identification and announcement feature.
  • a caller places a call to telephone system 100
  • a ring signal is transmitted to tel ⁇ hone system 100 through telephone line 140.
  • Caller/callee identification announcement logic unit 470 which is directly coupled to port 140, first receives the incoming ring signal
  • Caller/callee identification/announcement logic unit 470 first identifies the caller and the callee of the incoming call. After identifying the caller and the callee, caller/callee identification/announcement logic unit 470 announces the name of the caller and the name of the callee. A more detailed description of the caller and callee identification process will follow.
  • caller/callee identification announcement logic unit 470 transfers control to tel ⁇ hone control unit 240.
  • the tel ⁇ hone may now be answered in a normal fashion.
  • caller/callee identification/announcement logic unit 470 prompts the caller for his/her name and/or for the name of the callee.
  • An example conversation may be: ID unit: "Please say your name.” Caller: "Adam.” ID unit: "Please wait.” If the name of the callee is also desired, the conversation may be: ID unit: "Please say your name first followed by a brief pause and then the name of the person that you are trying to reach"
  • Caller/callee identification/announcement logic unit 470 stores the two names in memory 420 and then repeatedly sends voice signals to speaker 480 up to a certain number of times.
  • An example of what may be tine output of the speaker is:
  • caller/callee identification/announcement logic unit 470 announced the incoming call five times. After that, if the callee still has not responded to the incoming call by lifting handset 110, caller/callee identification/announcement logic unit 470 either sends a final outgoing message to the caller and then hangs up the phone or reroutes the telephone call to an answering machine.
  • An example of a final outgoing message may be:
  • a tel ⁇ hone call is received from a caller and the telephone system answers the telephone.
  • the tel ⁇ hone system identifies the caller of the incoming tel ⁇ hone call.
  • the telephone system prompts the caller to say his/her name.
  • the caller. in st ⁇ 720 is asked to say the name of the person that he/she is trying to reach (callee).
  • the telephone system stores both the name of the caller and the name of the callee in memory.
  • the telephone system announces the name of the caller and the name of the callee by reading the names from memory and by sending the names to a built-in speaker.
  • the identity of the caller is determined by performing caller ID functions.
  • one of the tel ⁇ hones is designated as the master telephone.
  • at least a subset, or all, of the tel ⁇ hones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and announce the caller and/or the callee.
  • the telephones which include the announcing circuitry answer the tel ⁇ hone call.
  • the caller is prompted by the answering telephone with a message, preferably only the master tel ⁇ hone performs the prompting, i.e., plays the voice message to the caller.
  • the other tel ⁇ hones remain on standby while the outgoing message is played to the caller.
  • Information obtained from the caller i.e., the information identifying the caller and/or the callee, is processed by the respective telephones which include the present invention.
  • the telephones which include the present invention process the information obtained from the caller in order to announce the caller and/or the callee.
  • This embodiment enables multiple phones in a location, such as a home, to each announce the caller and/or the callee according to the present invention.
  • the present invention comprises an improved telephone system and method for self-announcing a caller of an incoming tel ⁇ hone call.
  • a telephone system is shown in Fig. 1.
  • switch 130 is used for enabling and disabling the self-announcing feature.
  • the self-announcing feature is activated by lifting handset 110 and entering a numeric code through keypad 120.
  • a tel ⁇ hone, without switch 130 is shown in Fig. 2.
  • the self-announcing feature may also be enabled and disabled by a computer connected to the tel ⁇ hone.
  • tel ⁇ hone may refer to a conventional or tel ⁇ hone, a digital telephone, cordless tel ⁇ hone, or a cellular telephone. Furthermore, the tel ⁇ hone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub-function that acts like a classic telephone.
  • Fig. 11 shows a block diagram of tel ⁇ hone system 100 with the self-announcing feature.
  • a caller places a call to telephone system 100
  • a ring signal is transmitted to tel ⁇ hone system 100 through tel ⁇ hone line 140.
  • Self-announcement logic unit 900 which is directly coupled to port 140, first receives the incoming ring signal and then answers the tel ⁇ hone call.
  • telephone system 100 automatically answers the incoming telephone call before the tel ⁇ hone or telephones are able to generate a ring signal.
  • the tel ⁇ hone system answers the telephone after one ring signal in order to alert the users to the incoming tel ⁇ hone call.
  • self-announcement logic unit 900 After answering the telephone call, self-announcement logic unit 900 generates a message prompting the caller to self-announce him/herself to the users of the telephone. In addition, self -announcement logic unit 900 activates speaker 920 so that the caller's announcement is audible to the users of the tel ⁇ hone. The volume of the speaker is preset by the users.
  • An example of a message generated by self -announcement logic unit 900 is:
  • the tel ⁇ hone enters the announcement mode by producing a tone without first prompting the caller. This is useful when most of the regular callers to the tel ⁇ hone are familiar with the procedure, and the prompt from the tel ⁇ hone system becomes repetitive. After being prompted and/or hearing the characteristic tone, the caller is expected to announce him/herself. An example of such an announcement is: "This is John calling to ask Peter whether he is going to the football game tomorrow.”
  • an audible tone is generated by self-announcement logic unit 900 prior to the caller ' s self- announcement. Such a tone alerts the users of the telephone to the incoming call and to the fact that the caller is about to announce him/herself.
  • the short audible tone is substantially different sounding form the tel ⁇ hone's regular ringer.
  • Built-in microphone 930 when used with speaker 920 allows the tel ⁇ hone to be used in speakerphone mode.
  • the speakerphone mode is activated by operating a speakerphone switch on the tel ⁇ hone. In speake ⁇ hone mode, the telephone user performs hands-free conversations that do not require the use of the handset.
  • the tel ⁇ hone comprises a feature that allows the user to select automatic microphone activation after receiving an incoming call.
  • automatic microphone activation is selected, after receiving an incoming call, the tel ⁇ hone automatically activates built-in microphone 930 in addition to activating speaker 920 for the caller self -announcement. This enables the tel ⁇ hone user to begin talking in response to the caller self-announcing him/herself without any input required form the user. For more privacy, the user may choose to not select the automatic microphone activation feature.
  • the telephone user When automatic microphone activation is not selected, after a call is received, the telephone user is able to hear the caller's self-announcement, but the caller is not able to hear the tel ⁇ hone user, e.g. callee.
  • the user manually activates the microphone by either pressing the speake ⁇ hone button which activates built-in microphone 930 and places the telephone in speake ⁇ hone mode or lifts the handset to engage in a conversation with the caller.
  • the length of time that a caller is given to stay on the line while announcing him/herself is user programmable.
  • the user can enter this time in seconds by lifting the handset or depressing the speake ⁇ hone button, entering a code that enters the telephone in program mode, and then entering the time in seconds using keypad 120.
  • the time is entered using a computer system connected to the tel ⁇ hone. If no one answers the tel ⁇ hone within the allowable amount of time, self -announcement logic unit 900 transfers control to answering machine unit 910. The caller can then leave a message or hang up.
  • the telephone after the allowable time has passed, the telephone generates a message requesting the caller to enter a numeric code in order to access answering machine unit 910.
  • Answering machine unit 910 may be part of tel ⁇ hone 100 or answering machine unit 910 may be a separate unit external to telephone 100.
  • the telephone does not enter the self -announcing mode for all callers.
  • a database is maintained by the user or users of the tel ⁇ hone that contains a list of users for which the self-announcing feature is activated. For users that are not included in the database, the telephone generates a generic ring signal and does not enter into the self-announcing mode.
  • a caller ID unit is used to determine the identity of the caller which is then compared to the names stored in the database. Such a feature would be useful in cases where the telephone user or users only wanted the self-announcing feature activated only for close relatives and friends.
  • the database contains a list of parties for which the self -announcing feature is not activated. For example, the list may contain names of telemarketers for which the self-announcement feature is not activated.
  • the flowchart of Fig. 12 describes a metiiod for sel -announcing a caller of an incoming tel ⁇ hone call.
  • st ⁇ 800 an incoming call is received from a caller.
  • the tel ⁇ hone system in st ⁇ 810, answers the tel ⁇ hone call, generates a message requesting the caller to self -announce him/herself, and activates a speaker on the tel ⁇ hone to enable the tel ⁇ hone users to listen to the announcement.
  • the self-announcing feature is activated, no ring signals are produced by the telephone.
  • st ⁇ 820 the caller self-announces him/herself through the telephone's speaker.
  • a user may decide to answer the tel ⁇ hone call.
  • the user may answer the telephone call either by putting the telephone in speake ⁇ hone mode or by activating the handset and engaging in a conversation with the caller.
  • the telephone in step 840, transfers control to .an answering machine unit so that the caller is given the choice of leaving a message.
  • the answering machine is built-in to the tel ⁇ hone.
  • the answering machine is an external unit coupled to the telephone.
  • one of the tel ⁇ hones is designated as the master telephone.
  • at least a subset, or all, of the tel ⁇ hones connected on the line have circuitry according to the present invention which enables them to perform the self-announcing functions.
  • the telephones which include the self-announcing circuitry answer the telephone call.
  • the caller is prompted by the answering tel ⁇ hone with a message, preferably only the master tel ⁇ hone performs the prompting, i.e., plays the voice message to the caller.
  • the other tel ⁇ hones remain on standby while the outgoing message is played to the caller.
  • Information obtained from the caller i.e., the information identifying the caller and/or the callee, is processed by the respective telephones which include the present invention.
  • the tel ⁇ hones which include the present invention process the information obtained from the caller in order to self-announce the caller. This embodiment enables multiple phones in a location, such as a home, to each self- announce the caller according to the present invention.

Abstract

The present invention comprises a telephone system and method for self-announcing a caller of an incoming telephone call. After an incoming telephone call is received from a caller, the telephone answers the incoming telephone call before any ring signals are generated. A message is then generated requesting the caller to self-announce him/herself. A speaker on the telephone is activated to enable the telephone users to listen to the announcement. After the caller self-announces him/herself, a user, if present, may decide to answer the incoming telephone call. The user may answer the incoming telephone call either by placing the telephone in speakerphone mode or by activating the handset and engaging in a conversation with the caller. If the user is not present of chooses not answer the incoming telephone call, the telephone transfers control to an answering machine unit so that the caller is given the choice of leaving a message. In one embodiment, the answering machine is built-in to the telephone. In another embodiment, the answering machine is an external unit attached to the telephone.

Description

TITLE: SYSTEM AND METHOD FOR SELF-ANNOUNCING A CALLER OF AN
INCOMING TELEPHONE CALL
BACKGROUND OF THE INVENTION
1. Field of the Invention
The present invention relates to the field of telephone systems and more particularly to a telephone system and method for self -announcing a caller of an incoming telephone call.
2. Description of the Related Art
Telephone subscribers communicate via a vast telephone network, referred to as the Public Switched Telephone Network (PSTN). In the present disclosure, the term "PSTN" is intended to include the analog phone network or POTS (Plain Old Telephone Service), ISDN (Integrated Services Digital Network), DSL (Digital Subscriber Line), and Wireless Local Loop (WLL), among others. A telephone subscriber's communications devices, e.g.. telephones, are typically connected in parallel to a telephone line which links a subscriber's premises to a telephone sendee provider's central office. An ordinary telephone is the most familiar of such communications devices. An ordinary telephone includes a handset, and the handset includes a receiver and a transmitter. The receiver is designed to be placed over a user's ear during use, and the transmitter designed to be positioned in close proximity to the user's mouth during use.
In a POTS system, when the telephone is not in use, the telephone is disconnected from the telephone line, except for a ringer circuit. When a caller places a telephone call to a receiving party, switching equipment in the central office transmits a series of ring signals over the receiving party's telephone line. The ring signals cause the ringer circuit of the receiving party's telephone to generate sounds which alert the receiving party to the incoming telephone call. At the same time, the switching equipment sends a series of ring-back signals to the caller to let the caller know that the telephone call is being placed. When the receiving party answers the incoming telephone call, a communication is established between the caller and the receiving part} . Several different types of communications devices are designed to automatically transmit or receive information following detection of one or more ring signals. Examples of such communications devices include telephone answering machines and communications devices equipped with modulator-demodulators (modems). An answering machine typically includes control circuitry which electrically connects a voice message unit to the telephone line after a predetermined number of ring signals are detected, causes the voice message unit to transmit (i.e., play back) a pre-recorded outgoing voice message, and then receives and records any incoming voice message transmitted by the caller following transmission of the outgoing voice message. Digital communications devices equipped with modems exchange frequency-encoded information via the telephone network. Facsimile (fax) machines are examples of such digital communications devices. A fax machine typically includes control circuitry which electrically connects a modem to a telephone line after a predetermined number of ring signals are detected, then either transmits or receives frequency-encoded digital information. A modulator portion of a modem within a transmitting fax machine converts a digital value (i.e., a logic one or a logic zero) to a corresponding analog tone. A demodulator portion of a modem within a receiving fax machine performs the opposite function, converting the analog tone to the corresponding digital value. Telephone service providers also offer "Caller ID" services which provide information about a caller.
Devices which receive, store, and display digital Caller ID information are widely available. The Caller ID service is typically available to telephone subscribers for a small additional monthly fee. Under current standards, frequency-encoded digital Caller ID information is transmitted between the first and second ring signals. Information about a caller is thus received, stored, and displayed by a Caller ID device before a user would normally answer a ringing telephone. Caller ID information is typically recorded by Caller ID devices whether the associated telephone is answered or not. Caller ID circuitry may be included as part of a telephone or the caller ID circuitry may be part of a separate box that is also connected to the telephone line.
A telephone system would be desirable that provides the user or the users with additional features for a more effective use of their telephone service. Desirable features could be, for example: a feature that would enable the user to stop accepting incoming calls and inform the caller to that effect; a feature that could identify the caller and/or the callee of incoming call and alert the user to the identity of the caller and/or callee. Such features would enhance the usefulness of a user's telephone service.
Applicants are aware of the "party line" telephone networking. The "party line" comprises one telephone line that extends to multiple houses with support for multiple telephone numbers. Upon receiving a telephone call, all the telephones that are connected to the line ring but with a different cadence.
SUMMARY OF THE INVENTION
The present invention comprises an improved telephone system with additional features that enable a user or users to make more effective use of their telephone service.
In the first embodiment, the present invention comprises an improved telephone system and method that reduce call interruptions to a telephone, i.e., reduce interruptions caused by a caller placing a call to the telephone. The user can enable the no-call feature either by operating a switch on the telephone or by entering a specific numeric code using the telephone's keypad. If the no-call feature is enabled and a call is received by the telephone, when the telephone is answered, the telephone then plays a message to the caller indicating that no calls are being taken. The telephone plays the message after the call is answered. The telephone does not generate an audible ring signal in response to the telephone call received from the caller. Instead of generating a ring signal, the telephone plays the no-call message in response to the no-call feature being enabled. The telephone system, according to the first embodiment, further comprises an exemption logic unit for allowing calls placed by certain callers to come through even when the no-call feature is enabled. The user indicates the exception parties to the no-call feature prior to receiving a call from an external party. If the caller is determined to be an exception party after a telephone call is received, a ring signal is generated, and the user may then answer the call in a normal fashion. Several methods are used to determine whether the caller is an exception party. In one method, the voice of the caller is analyzed using voice recognition techniques to determine the identity of the caller. Alternatively, a caller is asked to enter a personal identification number. Upon entering the correct identification number, the call is allowed through. A third method of identifying the caller comprises using information obtained from a Caller ID unit.
In the second embodiment, the present invention comprises an improved telephone system and method that determine the identity of the callee of an incoming telephone call. A distinctive ring is first selected by one or more of the users of the telephone prior to activating the feature or at any later time. The callee identification feature is enabled either by operating a switch on the telephone or by entering a specific numeric code using the telφhone's keypad. Information about the individual distinctive ring signals is stored in memory inside the telφhone. When an incoming -call is received from an external party, the telφhone determines which one of the users is the callee of the telephone call. A distinctive ring signal is then generated corresponding to the callee of the incoming telφhone call. The distinctive ring signal identifies the callee of the incoming telφhone call to the telφhone users. In order to identify the callee of the telφhone call, the telephone system, after answering the telφhone call, inquires the caller for the identity of the callee. For example, the telφhone announces the list of possible callees and ask the caller to enter a numeric code corresponding to the callee of the telephone call. A callee may also be identified using voice recognition techniques. After answering a call, the telephone, using a prerecorded message, asks the caller to say the name of the callee. The telephone voice-processes the received voice signals in order to determine the identity of the callee. The telephone then generates a distinctive ring corresponding to the identified callee that identifies the callee to the telephone users.
In an embodiment where multiple telephones are connected on the same telφhone line, one telephone is designated as the master telφhone. Upon receiving an incoming telφhone call, all the telephones that are connected to the line answer the incoming telφhone call. In an embodiment where the callee is identified by inquiring the caller, the master telephone performs the inquiry and any other prompting of the caller that is involved. In an embodiment where the callee is identified by other means, for example, caller ID, all the telφhones perform the identification. In all the embodiments, all the telφhones on the line contain logic that generates the distinctive ring signals that identif the callee.
In the third embodiment, the present invention comprises an improved telephone system and method that determine the identity of the callee of an incoming telephone call by first determining the identity of the caller. The telφhone users program the telφhone by entering information on calling parties and their corresponding callees prior to any incoming telφhone calls and prior to activating the feature. The users may also reprogram the telephone at any later time. The information on callers and corresponding callees is stored in memory inside the telφhone. In addition, each user selects a distinctive ring signal that is unique to the user. Information about the distinctive ring signal is also stored in memory. The telφhone system uses caller ID information, voice recognition, or prompts the caller for a numeric code in order to determine the identity of the caller. The identity of the callee is determined after determining the identity of the caller. Information entered by the users during setup is accessed in order to determine which callee corresponds to the identified caller. Once the identity of the callee is established, a distinctive ring signal corresponding to the identified callee is generated. In an embodiment where multiple telephones are connected on the same telφhone line, one telephone is designated as the master telφhone. Upon receiving an incoming telφhone call, all the telephones that are connected to the line answer the incoming telφhone call. In an embodiment where the caller is identified by inquiring the caller, the master telephone performs the inquiry and any other prompting of the caller that is involved. In an embodiment where the caller is identified by other means, for example, caller ID. all the telφhones perform the identification. In all the embodiments, all the telφhones on the line contain logic that generates the distinctive ring signals that identify the callee.
In the fourth embodiment, the present invention comprises a telφhone system and method that identify and announce the caller and/or the callee of an incoming telephone call. After receiving a telephone call from a caller, the telephone system .answers the telφhone call. The identity of the caller is then determined. The telephone system prompts the caller to say his/her name. The name is recorded and rφeatedly played back through a built-in speaker announcing the name of the caller to the users of the telephone. In addition, the telφhone system may also ask the caller to say the name of the callee. In that case, the name of the callee is also recorded and rφeatedly played back. The name of the caller and the name of the callee are both announced to the users of the telephone. In an embodiment where multiple telephones are connected on the same telφhone line, one telephone is designated as the master telφhone. Upon receiving an incoming telφhone call, all the telephones that are connected to the line answer the incoming telφhone call. In an embodiment where the caller and/or the callee are identified by inquiring the caller, the master telφhone performs the inquiry and any other prompting of the caller that is involved. In an embodiment where the caller is identified by other means, for example, caller ID, all the telephones perform the identification. In all the embodiments, all the telephones on the line contain logic that enable the telφhones to announce the identity of the caller and/or the callee.
In the fifth embodiment, the present invention comprises a telephone system and method for self- announcing a caller of an incoming telφhone call. After an incoming call is received from a caller, the telφhone answers the telephone before any ring signals are generated. A message is then generated requesting the caller to self-announce him/herself. A speaker on the telφhone is activated to enable the telephone users to listen to the announcement.
After the caller self-announces him/herself, a user, if present, may decide to answer the telφhone call. The user may answer the telephone call either by placing the telφhone in speakerphone mode or by activating the handset and engaging in a conversation with the caller. If the user is not present or chooses not answer the telφhone call, the telephone transfers control to an answering machine unit so that the caller is given the choice of leaving a message. In one embodiment, the answering machine is built-in to the telφhone. In another embodiment, the answering machine is an external unit attached to the telephone. In an embodiment where multiple telephones are connected on the same telφhone line, one telephone is designated as the master telφhone Upon receiving an mcoming telφhone call, all the telephones that are connected to the hne answer the mcoming telφhone call Only the master performs any prompting of the caller that is involved The caller's self identification is then heard on all the telephones that are connected on the lme
BRIEF DESCRIPTION OF THE DRAWINGS
Other objects and advantages of the invention will become apparent upon reading the following detailed description and upon reference to the accompanying drawmgs m which
Fig 1 shows a telephone with improved features and a switch for enabling/disabling the improved features
Fig 2 shows a telephone with improved features,
Fig 3 shows a block diagram of a telφhone with a no-call feature,
Fig 4 shows a flow chart descnbing a method for reducing call mterruptions by a caller placing a telφhone call to a telφhone,
Fig 5 shows a block diagram of a telφhone that identifies the callee of an mcoming telφhone call,
Fig 6 shows a flow chart describing a method for identifying the callee of an mcoming telφhone call,
Fig 7 shows a block diagram of a telφhone that identifies the callee of an mcoming telφhone call by identifying the caller
Fig 8 shows a flow chart descnbing a method for identifying the callee of an mcoming telφhone call b> identifying the caller
Fig 9 show s a block diagram of a telφhone system for announcing a caller and a callee of an incoming telφhone call,
Fig 10 shows a flow chart descπbmg a method for announcing a caller and a callee of an incommg telephone call,
Fig 11 shows a block diagram of a telφhone svstem for self-announcing a caller of an mcoming telφhone call, and Fig. 12 shows a flowchart describing a method for self-announcing a caller of an incoming telephone call.
While the invention is suscφtible to various modifications and alternative forms, specific embodiments thereof are shown by way of example in the drawings and will herein be described in detail. It should be understood, however, that the drawings and detailed description thereto are not intended to limit the invention to the particular form disclosed, but on the contrary, the intention is to cover all modifications, equivalents and alternatives falling within the spirit and scope of the present invention as defined by the appended claims.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT
First embodiment, system and method for reducing call interruptions caused by incoming telephone calls.
In the first embodiment, the present invention comprises an improved telφhone system that reduces call interruptions to a telφhone, wherein the call interruptions are produced by a caller placing a call to a telφhone. Such a telφhone system is shown in Fig. 1. Telφhone 100 is connected to the telephone service provider's central office using telephone line 140. Telephone 100 is coupled to telephone line 140 through port 150 for sending and receiving telφhone signals to and from the central office. As used in the present invention, "telephone" may refer to a conventional or telφhone, a digital telephone, cordless telφhone, or a cellular telephone. Furthermore, the telφhone functions may be performed by a computer, a personal digital assistant (PDA), a web surfer, or any other system that has a sub-function that acts like a classic telφhone. Telφhone 100 further comprises handset 110. Handset 110 comprises a speaker for receiving voice signals and generating an audible sound and a microphone for transmitting voice over the telephone line. In a POTS network, when the handset is located in the cradle of the telephone, the placement and/or weight of the handset 110 maintains hook switch 160 in the open position. Once the handset 100 is picked up by the user, hook switch 160 closes and telephone 100 turns on for placing or answering a call. It is noted that hook switch 160 may be closed by other means, such as the user pressing a "talk" button in the case of a cordless phone. Furthermore, for an ISDN, DSL, WLL, or other networks, the telφhone answers the telephone call using means appropriate to that network. Telφhone 100 includes a no-call switch 130. No-call switch 130 is preferably a toggle switch for turning the no-call feature on and off. The no-call feature will be discussed further below. Alternatively, the no-call feature is activated and deactivated by lifting h-andset 110 .and entering a numeric code using the keypad 120. For example, *28 may be the activation code and *29 may be the deactivation code. Such a telφhone, without no-call switch 130, is shown in Fig. 2. In another embodiment, the no-call feature is enabled/disabled using a computer system coupled to the phone, wherein the no-call switch is either directly coupled to the telephone or coupled through the telephone line.
Fig. 3 shows a block diagram of telφhone system 100. When a caller places a call, a ring signal is transmitted to telephone system 100 through telφhone line 140 to port 140. No-call logic unit 200, which is directly coupled to port 140, first receives the in∞ming ring signal. If the no-call feature is disabled by either toggling no-call switch 130 or by entering the appropriate activation/deactivation code through keypad 120, no-call logic unit 200 transmits the ring signal to telephone control unit 240.
Telφhone control unit 240 performs regular telφhone functions .as are well known in the art. Upon receiving a ring signal, telφhone control unit 240 sends the ring signal to ringer 230. Ringer 230 produces an audible ring that alerts the user to the incoming call. The user then answers the telephone call. In a POTS, the user answers the telφhone call by lifting handset 110, which closes switch 160 and places the telφhone off- hook. For an ISDN, DSL, WLL, or other types of telφhone network, the telφhone is answered by other means appropriate to the protocol used. The user then transmits voice to the caller by talking into microphone 110A and receives sound by listening to speaker 110B.
The user can enable/disable the no-call feature either by operating switch 130 on the telephone or by entering a numeric code using the telephone's keypad. If the location, i.e., the home, includes a plurality of telφhones, then preferably one of the telφhones is the master telephone. Upon receiving an incoming telφhone call, the master telephone answers the call before any other phone in the household. If the no-call feature is enabled, the master telephone plays the outgoing message and terminates the telφhone call. If the no-call feature is not enabled or if the caller is an excφtion party, the master telφhone allows the telephone signal to be transmitted to all the telephones in the household.
If the no-call feature is enabled and a call is received by the telφhone, no-call logic unit 200 answers the telephone call but does not transmit the ring signal to telφhone control unit 240. Consequently, ringer 230 does not ring to alert the user about the incoming call.
In one embodiment, telephone system 100 comprises warning speaker 250. In this embodiment, no- call logic unit 200 sends a signal to warning speaker 250 when the no-call feature is enabled and when an incoming call is received. Warning speaker 250 generates a sound that alerts the user to the incoming call and to the fact that the no-call feature is enabled. The sound generated by warning speaker 250 is distinctively different from the sound generated by ringer 230. The sound generated by warning speaker 250 is short in duration and not very loud and thus is less annoying than a ring signal.
When the no-call feature is enabled, no-call logic unit answers the incoming telephone call and then sends a signal to message unit 210 to begin playing an outgoing message. The outgoing message is transmitted over telφhone line 140 to the caller. The outgoing message could either be a prerecorded message that is stored in message unit 210 or the outgoing message could be a message recorded by the user using headset 110 during setup or at a later time prior to the incoming telφhone call. The outgoing message could, for example, be: "We are not accφting calls at this time. Please call back later."
Telφhone system 100, according to the first embodiment, further comprises exception logic unit 220. Exception logic unit 220 contains information that allows certain parties, referred to as exception parties, to override the no-call feature. Information about the excφtion parties is stored in exception logic unit 220 by the user during setup prior to enabling the no-call feature. The list of excφtion parties may also be updated at anj later time by the user. If the no-call feature is enabled, before playing back an outgoing message from message unit 210, excφtion logic unit 220 examines whether the caller is an excφtion party based on deteirninrng the identity of the caller. If the caller is determined to be an excφtion party, control is transferred to telφhone control unit 240, a ring signal is generated by ringer 230, and the user answers the call in a regular fashion.
In another embodiment, the list may comprise non-exception parties. In this embodiment, the telephone rings normally for parties that are not included in the list. Parties that are included in the list, the no-call feature are not allowed through.
Information about the excφtion parties is stored in exception logic 220 in the form of a database. The database of exception parties is entered by the user during setup or at a later time prior to enabling the no-call feature. Numeric codes corresponding to each letter in the alphabet may be used by the user to enter the names of excφtion parties. Several methods may be used to determine whether the caller is an excφtion party. In one embodiment, exception logic 220 contains circuitry that can perform Caller ID functions. The identity of the caller is then determined using Caller ID information. If the name of the caller matches a name that is stored in the database, the caller is considered an excφtion party.
Alternatively, voice recognition techniques are used by excφtion logic 220 to determine the identity of the caller. The exception logic, for example, asks the caller whether the user is an exception party. If the user answers "yes", exception logic performs voice recognition on the answer to determine the identity of the caller.
The received voice is compared to previously stored voices from the exception parties.
The flowchart of Fig. 4 describes a method for reducing call interruptions on a telφhone, wherein the call interruptions are caused by a caller placing a call to a telephone. In stφ 300, an incoming call is received by the telφhone. The telφhone system, in stφ 310, determines whetiier the no-call call feature is enabled. If the no-call feature is disabled, the telφhone system, in stφ 320, operates in normal mode by ringing the ringer and waiting for the user to answer the incoming call.
If the no-call feature is enabled, the telφhone system does not ring to alert the user to the incoming call as shown in stφ 330. The telφhone system outputs an alternative, shorter in duration sound alerting the user to the incommg call and to the fact that the no-call is enabled. In stφ 340. the telφhone answers the incoming telephone call. In step 350, a voice message is played alerting the caller that no calls are taken at this time. The voice message can either a pre-recorded message or a message recorded by the user prior to enabling the no-call feature or at a later time. After the voice message is played, in step 360, the telephone hangs up.
In addition, in one embodiment, the telφhone system allows certain exception parties to place a call to the telφhone system even when the no-call feature is enabled. A test to determine the caller's identification is performed after answering the incoming telφhone call and before a voice message is played to the caller. If the caller is determined to be an exception party, the telephone resumes normal operation. i.e.. the ringer sounds and the telephone is ready to be answered by the user.
Second embodiment, system for identifying callees of incoming telephone calls
In the second embodiment, the present invention comprises .an improved telφhone system that identifies the callee of an incoming telφhone call. Such a telephone system is shown in Fig. 1. In this embodiment, switch 130 is used for enabling and disabling the callee identification feature. Alternatively, the callee identification feature is activated by lifting handset 110 and entering a numeric code through keypad 120. Such a telephone, without switch 130, is shown in Fig. 2. As described above, the feature may also be activated by a computer connected to the telephone. As used in the present invention, "telephone" may refer to a conventional or telφhone, a digital telephone, cordless telφhone. or a cellular telephone. Furthermore, the telφhone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub- function that acts like a classic telephone.
Fig. 5 shows a block diagram of telφhone system 100 with the callee identification feature. When a caller places a call to telephone system 100, a ring signal is transmitted to telφhone system 100 through telφhone line 140. Callee identification logic unit 400, which is directly coupled to port 140, first receives the incoming ring signal. Callee identification logic unit 400 identifies the callee of the incoming call and generates a distinctive ring that identifies the callee of the incoming call. A more detailed description of the callee identification will follow. After identifying the callee and generating the distinctive ring signal, callee identification logic unit 400 transfers control to telφhone control unit 240. The callee identified by the distinctive ring signal may now answer the phone in a normal fashion. Prior to receiving a telephone call, one or more of the users of the telephone system each program telφhone system 100 with the user's name (or code) and a selected distinctive ring corresponding to each one of the users. The users may also rφrogram the telφhone system at any later time in order to add or subtract users' names and associated distinctive ring signals. In the preferred embodiment, the user enters a numeric code (for example. *37) using keypad 120 which places callee identification logic unit 700 in program mode. The user can also place the callee identifier logic unit 700 in program mode using a voice command, or other means. Alternatively, one of the users programs the telφhone for all the users. By following voice instructions, the user voices his/her name into microphone 110 A. The name is then digitized by callee identification logic unit 400 and stored in memory 420 in the form of a database. Alternatively, the user enters his/her name into the telephone by entering special codes through keypad 120. A combination of two numbers on the keypad may correspond to one letter of the alphabet, for example. The user then cycles through a voice menu in order to select a distinctive ring signal that will be generated for telφhone calls intended for him/her. A code for the selected ring signal is added to the database in memory 420. The following table contains an example of what the database may contain.
Figure imgf000011_0001
In .another embodiment, either directly or through the telφhone line, the telφhone system is coupled to a computer system and software existing in the computer system is used to program the telφhone system with the names of the users and the associated ring signals.
In a case where multiple telephones are connected on the same line, the database may be transmitted to all the telephones through an ethernet setup connecting together all of the telephones. In an embodiment where the database is not transmitted to the other telφhones, the programmed, main telephone transmits a signal that disables the ringers of all the other telφhones connected on the same line. Thus, the only ring produced for mcoming telephone calls on that line is the ring of the main telφhone which has the capability of being distinctive. Callee identification logic unit 400 identifies the callee of the incoming call by inquiring the caller.
Upon receiving and answering the incoming telφhone call, callee identification logic unit 400 sends a signal to identification unit 410 to begin the identification of the callee. Identification unit 410 prompts the caller to provide information on the callee, preferably by using voice recognition or the keypad. In one embodiment, identification unit 410 prompts the caller to enter a number that corresponds to the callee of the telφhone call. Identification unit 410 accesses the database in memory 420 to use information with which to prompt the caller. For example, the identification unit may transmit a message like: "You may enter your selection at any time. To speak with Dave, please enter ' 1 '; to speak with Joe, please enter '2'; to speak with Adam, please enter ' 3 ' ; to speak with Kim, please enter '4'."
At any time, the caller may enter the appropriate number which will identify the callee to telephone system 100. At that time, callee identification logic unit 100 generates the appropriate ring signal corresponding to the identified user. The ring signal is sent to distinctive ringer 430 which converts the electrical signal to an audible signal. The audible signal alerts the appropriate user that the incoming telφhone call is intended for him/her.
Alternatively, identification unit 410 requests the caller to voice the name of the callee of the telφhone call. An example conversation in this case may be: ID unit: "Please say the name of the person that you are trying to reach." Caller: "Adam."
ID unit: "Please wait."
Identification unit 400 performs voice recognition on the caller's reply to identify the callee. The results of the voice recognition are compared with the callee information contained in the database to more accurately determine the identity of the callee. Upon determining the identity of the callee, callee identification logic unit 400 sends the appropriate distinctive ring signal to distinctive ringer 430. The distinctive ring signal alerts the appropriate callee that the incoming call is intended for him/her. In one embodiment, if the caller does not provide input to the callee identification logic unit 400, the telephone system generates a generic ring signal. The flowchart of Fig. 6 describes a method for identifying the callee of an incoming telephone call During setup in stφ 500, the users of the telφhone system program the telφhone by selecting a distinctive ring signal. The users select a distinctive ring signal by lifting the handset, dialing a numeric code that enters the telephone into program mode, and by choosing a ring from a menu of ring signals. The distinctive ring signal may also be selected using a computer system coupled to the telephone system, or through other means. In stφ 510, a telephone call is received from a caller and the telφhone system answers the telephone call. In step 530, the telephone system identifies the callee of the incoming telφhone call. In one embodiment, the caller is prompted to select a callee from a voice menu, and the caller enters a code which identifies the callee. Alternatively, the caller is prompted to say the name of the name of the callee of die incoming telephone call. In that case, voice recognition is performed on the name to determine the identity of the callee. The results of the voice recognition are compared to stored voices of the names of all the users of telφhone system. After the caller is identified in stφ 540, a distinctive ring signal is generated corresponding to the identified callee. The distinctive ring signal provides an immediate indication of which person in the household is being called. A distinctive ring signal is useful, for example, in situations where multiple roommates in a household are sharing one telephone line. A distinctive ring signal identifies a particular callee and prevents the others from answering the phone. Similarly, such a feature would be useful in household with teenage children that receive many telephone calls. By having a distinctive ring signal, the parents could recognize calls that are intended for them and telφhone calls that are intended for their children.
In an embodiment where multiple telephones are connected on the same telφhone line, such as in a home, one of the telφhones is designated as the master telephone. In this embodiment, at least a subset, or all, of the telφhones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and generate the distinctive ring signals. Upon receiving an incoming telφhone call, the telephones which include the distinctive ring circuitry answer the telephone call. In an embodiment where the caller is prompted by the answering telephone with a message, preferably only the master telφhone performs the prompting, i.e., plays the voice message to the caller. The other telφhones remain on standby while the outgoing message is played to the caller. Information obtained from the caller. i.e., the information identifying the callee, is processed by the respective telephones which include the present invention. In this embodiment, the telφhones which include the present invention process the information obtained from the caller in order to obtain the identity of the callee. As a result, these telephones generate a distinctive ring in response to identifying the callee of the incoming telephone call. This embodiment enables multiple phones in a location, such as a home, to each generate a distinctive ring signal according to the present invention.
Third embodiment, system for identifying callees of incoming telφhone calls by identifying the caller In the third embodiment, the present invention comprises an improved telephone system that identifies callees of incoming telφhone calls by first identifying the caller Such a telφhone system is show n in Fig. 1. In this embodiment, switch 130 is used for enabling and disabling the caller/callee identification feature. Alternatively, the callee identification feature is activated by lifting handset 110 and entering a specific numeric code through keypad 120. Such a telφhone, without switch 130, is shown in Fig. 2. As noted above, in an alternate embodiment, the user can enable/disable the caller/caller identification function using a computer system coupled to the telφhone system. As used in the present invention, "telφhone" may refer to a conventional or telφhone, a digital telephone, cordless telφhone, or a cellular telephone. Furthermore, the telφhone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub- function that acts like a classic telephone.
Fig. 7 shows a block diagram of telφhone system 100 with the caller/callee identification feature. When a caller places a call to telφhone system 100, a ring signal is transmitted to telephone system 100 through telφhone line 140. Caller/callee identification logic unit 400, which is directly coupled to port 140. first receives the incoming ring signal. Caller/callee identification logic unit 400 then identifies the caller of the incoming call, preferably using caller ID. Using that information, caller/callee identification logic unit 400 then determines the identity of the callee and generates a distinctive ring that identifies the callee. A more detailed description of the caller and callee identification process will follow. After identifying the callee and generating the distinctive ring signal, caller/callee identification logic unit 400 transfers control to telephone control unit 240. The callee identified by the distinctive ring signal may now answer the phone in a normal fashion.
Prior to receiving a telephone call, one or more of the users of the telephone system programs telφhone system 100 with the user's name (or code), a distinctive ring corresponding to each one of the users, and a list of possible callers corresponding to each user. The users may also reprogram the telephone system at any later time in order to add or subtract names and associated distinctive ring signals. The user enters a numeric code (for example, *37) using keypad 120 which places callee identification logic unit 700 into program mode. By following voice instructions, the user voices his/her name which is digitized by callee identification logic unit 400 and stored in memory 420 in the form of a database. By following instructions, the user also voices a list of possible callers that he/she may be receiving telφhone calls from. Alternatively. the user enters his/her name and the list of possible callers into the telφhone by entering special codes through keypad 120. A combination of two numbers on the keypad may correspond to one letter of the alphabet, for example. The user then continues through the voice menu in order to select a distinctive ring signal that will be generated for telephone calls intended for him/her. A code for the selected ring signal is added to the database in memory 420. The following table contains an example of what the database in memory 420 may contain.
# Name of Callee Possible Callers Ring Signal Code
1 Dave Jay, Mary, & Bob 13
2 Joe Chris & Peter 9
2 Adam Nik, Greg, & Craig 4
4 Kim Tim, Gina. & Pam 11 Upon receiving and answering an incoming telephone, caller/callee identification logic unit 450 transfers control to Caller ID unit 460 performs the caller identification. Obtaining caller information using a Caller ID unit is well known in the art.
Alternatively, the identity of the caller is determined using voice recognition techniques. Upon answering the telephone, a voice recognition unit prompts the caller for his/her name. An example conversation may be: ID unit: "Please say your name." Caller: "Adam." ID unit: "Please wait... Bob is being called. Or, no one is accepting your calls at this time." The voiced name of the caller is then analyzed to determine his/her identity.
In one embodiment, callers are assigned personal identification numbers (PINs). Upon placing a call, the caller is asked, for example, to enter a PIN into the system. The database that is stored in memory 420 is modified to include PIN numbers in addition to names of callers.
After determining the identity of the user, caller/callee identification logic unit 450 accesses the database stored in memory 420 to search for the name of the caller. If the name of the caller is found in the database, the name of the corresponding callee is noted and a ring signal corresponding to the identified callee is generated. The ring signal is transmitted to distinctive ringer 430 that produces a distinctive ring which identifies the appropriate user. If the name of the user does not exist in the database, a generic ring signal is generated. Such a signal indicates to the users that an unknown caller is calling. The flowchart of Fig. 8 describes a method for identifying the callee of an incoming telephone call by identifying the caller. During setup in stφ 600, the users of the telφhone system program the telφhone by selecting a distinctive ring signal. The users select a distinctive ring signal by lifting the handset, dialing a numeric code that enters the telφhone into program mode, and by choosing a ring from a menu of ring signals. In addition, one or more users enter a list of possible callers using the numeric keypad. Each letter of the alphabet, for example, corresponds to a combination of numbers. In step 610, a telφhone call is received from a caller and the telephone system answers the telφhone call. In stφ 620. the telφhone system identifies the caller of the incoming telephone call. The telφhone system uses caller ID information, voice recognition, or prompt the caller for a numeric code in order to determine the identity of the caller.
In stφ 630. the identity of the callee is determined according to the information obtained on the identity of the caller. Information entered by the users during setup is scanned to determine which callee corresponds to the identified caller. Once the identity of the callee is established, a distinctive ring signal corresponding to the identified callee is generated in stφ 640.
In an embodiment where multiple telephones are connected on the same telφhone line, such as in a home, one of the telφhones is designated as the master telephone. In this embodiment, at least a subset, or all, of the telφhones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and generate the distinctive ring signals. Upon receiving an incoming telφhone call, the telephones which include the distinctive ring circuitry answer the telephone call. In an embodiment where the caller is prompted by the answering telephone with a message, preferably only the master telφhone performs the prompting, i.e., plays the voice message to the caller. The other telφhones remain on standby while the outgoing message is played to the caller. Information obtained from the caller, i.e., the information identifying the caller and/or the callee, is processed by the respective telephones which include the present invention. In this embodiment the telephones which include the present invention process the information obtained from the caller in order to obtain the identity of the caller and/or the callee. As a result, these telephones generate a distinctive ring in response to identifying the callee of the incoming telφhone call. This embodiment enables multiple phones in a location, such as a home, to each generate a distinctive ring signal according to the present invention.
Fourth embodiment, system for identifying and announcing the caller and/or the callee of an incoming telφhone call by identifying the caller
In the fourth embodiment, the present invention comprises an improved telφhone system that identifies and announces the caller and/or the callee of an incoming telephone call. Such a telφhone system is shown in Fig. 1. In this embodiment, switch 130 is used for enabling and disabling the caller and callee identification and announcement feature. Alternatively, the caller and callee identification and announcement is activated by lifting handset 110 and entering a numeric code through keypad 120. Such a telφhone, without switch 130, is shown in Fig. 2. As used in the present invention, "telephone" may refer to a conventional or telφhone, a digital telephone, cordless telφhone. or a cellular telephone. Furthermore, the telφhone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub-function that acts like a classic telφhone.
Fig. 9 shows a block diagram of telφhone system 100 with the caller/callee identification and announcement feature. When a caller places a call to telephone system 100, a ring signal is transmitted to telφhone system 100 through telephone line 140. Caller/callee identification announcement logic unit 470. which is directly coupled to port 140, first receives the incoming ring signal Caller/callee identification/announcement logic unit 470 first identifies the caller and the callee of the incoming call. After identifying the caller and the callee, caller/callee identification/announcement logic unit 470 announces the name of the caller and the name of the callee. A more detailed description of the caller and callee identification process will follow. After identifying the caller and the callee of the incoming telephone call and after the beginning of announcing the caller and the callee. caller/callee identification announcement logic unit 470 transfers control to telφhone control unit 240. The telφhone may now be answered in a normal fashion.
The identity of the caller and the identity of the callee are determined using an outgoing message that asks the caller for his/her name and for the name of the callee. After answering the telephone, caller/callee identification/announcement logic unit 470 prompts the caller for his/her name and/or for the name of the callee. An example conversation may be: ID unit: "Please say your name." Caller: "Adam." ID unit: "Please wait." If the name of the callee is also desired, the conversation may be: ID unit: "Please say your name first followed by a brief pause and then the name of the person that you are trying to reach"
Caller: "Adam...Paul"
ID unit: "Please wait." Caller/callee identification/announcement logic unit 470 stores the two names in memory 420 and then repeatedly sends voice signals to speaker 480 up to a certain number of times. An example of what may be tine output of the speaker is:
Speaker: "Adam is calling for Paul,
Adam is calling for Paul, Adam is calling for Paul,
Adam is calling for Paul,
Adam is calling for Paul"
In this example, caller/callee identification/announcement logic unit 470 announced the incoming call five times. After that, if the callee still has not responded to the incoming call by lifting handset 110, caller/callee identification/announcement logic unit 470 either sends a final outgoing message to the caller and then hangs up the phone or reroutes the telephone call to an answering machine. An example of a final outgoing message may be:
"We are sorry, the party that you are trying to reach is not answering. Please try your call again later."
The flowchart of Fig. 10 describes a method for identifying and announcing the caller andVor the callee of an incoming telephone call. In step 700, a telφhone call is received from a caller and the telephone system answers the telephone. In stφ 710, the telφhone system identifies the caller of the incoming telφhone call. The telephone system prompts the caller to say his/her name. The caller. in stφ 720 is asked to say the name of the person that he/she is trying to reach (callee). The telephone system stores both the name of the caller and the name of the callee in memory. In step 730. the telephone system announces the name of the caller and the name of the callee by reading the names from memory and by sending the names to a built-in speaker.
Alternatively, the identity of the caller is determined by performing caller ID functions.
In an embodiment where multiple telephones are connected on the same telφhone line, such as in a home, one of the telφhones is designated as the master telephone. In this embodiment, at least a subset, or all, of the telφhones connected on the line have circuitry according to the present invention which enables them to perform the identifying functions and announce the caller and/or the callee. Upon receiving an incoming telφhone call, the telephones which include the announcing circuitry answer the telφhone call. In an embodiment where the caller is prompted by the answering telephone with a message, preferably only the master telφhone performs the prompting, i.e., plays the voice message to the caller. The other telφhones remain on standby while the outgoing message is played to the caller. Information obtained from the caller. i.e., the information identifying the caller and/or the callee, is processed by the respective telephones which include the present invention. In this embodiment the telephones which include the present invention process the information obtained from the caller in order to announce the caller and/or the callee. This embodiment enables multiple phones in a location, such as a home, to each announce the caller and/or the callee according to the present invention.
Fifth embodiment system for self -announcing a caller of an incoming telφhone call In the fifth embodiment, the present invention comprises an improved telephone system and method for self-announcing a caller of an incoming telφhone call. Such a telephone system is shown in Fig. 1. In this embodiment, switch 130 is used for enabling and disabling the self-announcing feature. Alternatively, the self- announcing feature is activated by lifting handset 110 and entering a numeric code through keypad 120. Such a telφhone, without switch 130, is shown in Fig. 2. As described above, the self-announcing feature may also be enabled and disabled by a computer connected to the telφhone. As used in the present invention, "telφhone" may refer to a conventional or telφhone, a digital telephone, cordless telφhone, or a cellular telephone. Furthermore, the telφhone functions may be performed by a computer, a PDA, a web surfer, or any other system that has a sub-function that acts like a classic telephone.
Fig. 11 shows a block diagram of telφhone system 100 with the self-announcing feature. When a caller places a call to telephone system 100, a ring signal is transmitted to telφhone system 100 through telφhone line 140. Self-announcement logic unit 900, which is directly coupled to port 140, first receives the incoming ring signal and then answers the telφhone call. In one embodiment, telephone system 100 automatically answers the incoming telephone call before the telφhone or telephones are able to generate a ring signal. In another embodiment, the telφhone system answers the telephone after one ring signal in order to alert the users to the incoming telφhone call.
After answering the telephone call, self-announcement logic unit 900 generates a message prompting the caller to self-announce him/herself to the users of the telephone. In addition, self -announcement logic unit 900 activates speaker 920 so that the caller's announcement is audible to the users of the telφhone. The volume of the speaker is preset by the users. An example of a message generated by self -announcement logic unit 900 is:
"You have reached John, Andrew, and Keith. Please announce your self by saying your name and the purpose of your telφhone call after the tone."
In another embodiment, the telφhone enters the announcement mode by producing a tone without first prompting the caller. This is useful when most of the regular callers to the telφhone are familiar with the procedure, and the prompt from the telφhone system becomes repetitive. After being prompted and/or hearing the characteristic tone, the caller is expected to announce him/herself. An example of such an announcement is: "This is John calling to ask Peter whether he is going to the football game tomorrow." In one embodiment an audible tone is generated by self-announcement logic unit 900 prior to the caller's self- announcement. Such a tone alerts the users of the telephone to the incoming call and to the fact that the caller is about to announce him/herself. The short audible tone is substantially different sounding form the telφhone's regular ringer.
Built-in microphone 930 when used with speaker 920 allows the telφhone to be used in speakerphone mode. The speakerphone mode is activated by operating a speakerphone switch on the telφhone. In speakeφhone mode, the telephone user performs hands-free conversations that do not require the use of the handset.
In one embodiment, the telφhone comprises a feature that allows the user to select automatic microphone activation after receiving an incoming call. When automatic microphone activation is selected, after receiving an incoming call, the telφhone automatically activates built-in microphone 930 in addition to activating speaker 920 for the caller self -announcement. This enables the telφhone user to begin talking in response to the caller self-announcing him/herself without any input required form the user. For more privacy, the user may choose to not select the automatic microphone activation feature. When automatic microphone activation is not selected, after a call is received, the telephone user is able to hear the caller's self-announcement, but the caller is not able to hear the telφhone user, e.g. callee. If the user is present and decides that he/she wants to answer the telφhone call, the user manually activates the microphone by either pressing the speakeφhone button which activates built-in microphone 930 and places the telephone in speakeφhone mode or lifts the handset to engage in a conversation with the caller. The length of time that a caller is given to stay on the line while announcing him/herself is user programmable. The user can enter this time in seconds by lifting the handset or depressing the speakeφhone button, entering a code that enters the telephone in program mode, and then entering the time in seconds using keypad 120. Alternatively, the time is entered using a computer system connected to the telφhone. If no one answers the telφhone within the allowable amount of time, self -announcement logic unit 900 transfers control to answering machine unit 910. The caller can then leave a message or hang up. In another embodiment, after the allowable time has passed, the telephone generates a message requesting the caller to enter a numeric code in order to access answering machine unit 910. Answering machine unit 910 may be part of telφhone 100 or answering machine unit 910 may be a separate unit external to telephone 100. In yet another embodiment, the telephone does not enter the self -announcing mode for all callers. A database is maintained by the user or users of the telφhone that contains a list of users for which the self-announcing feature is activated. For users that are not included in the database, the telephone generates a generic ring signal and does not enter into the self-announcing mode. A caller ID unit is used to determine the identity of the caller which is then compared to the names stored in the database. Such a feature would be useful in cases where the telephone user or users only wanted the self-announcing feature activated only for close relatives and friends. In another embodiment, the database contains a list of parties for which the self -announcing feature is not activated. For example, the list may contain names of telemarketers for which the self-announcement feature is not activated.
The flowchart of Fig. 12 describes a metiiod for sel -announcing a caller of an incoming telφhone call. In stφ 800, an incoming call is received from a caller. The telφhone system, in stφ 810, answers the telφhone call, generates a message requesting the caller to self -announce him/herself, and activates a speaker on the telφhone to enable the telφhone users to listen to the announcement. When the self-announcing feature is activated, no ring signals are produced by the telephone. In stφ 820, the caller self-announces him/herself through the telephone's speaker. After the caller self-announces him/herself, a user, if present, may decide to answer the telφhone call. The user may answer the telephone call either by putting the telephone in speakeφhone mode or by activating the handset and engaging in a conversation with the caller. If the user is not present or chooses not answer the telφhone call, the telephone, in step 840, transfers control to .an answering machine unit so that the caller is given the choice of leaving a message. In one embodiment, the answering machine is built-in to the telφhone. In another embodiment, the answering machine is an external unit coupled to the telephone.
In an embodiment where multiple telephones are connected on the same telφhone line, such as in a home, one of the telφhones is designated as the master telephone. In this embodiment, at least a subset, or all, of the telφhones connected on the line have circuitry according to the present invention which enables them to perform the self-announcing functions. Upon receiving an incoming telφhone call, the telephones which include the self-announcing circuitry answer the telephone call. In an embodiment where the caller is prompted by the answering telφhone with a message, preferably only the master telφhone performs the prompting, i.e., plays the voice message to the caller. The other telφhones remain on standby while the outgoing message is played to the caller. Information obtained from the caller, i.e., the information identifying the caller and/or the callee, is processed by the respective telephones which include the present invention. In this embodiment, the telφhones which include the present invention process the information obtained from the caller in order to self-announce the caller. This embodiment enables multiple phones in a location, such as a home, to each self- announce the caller according to the present invention.
Although the method and apparatus of the present invention has been described in connection with the preferred embodiment, it is not intended to be limited to the specific form set forth herein, but on the contrary, it is intended to cover such alternatives, modifications, and equivalents, as can be reasonably included within the φirit and scope of the invention as defined by the appended claims.

Claims

WHAT IS CALIMED:
1. A method for self-announcing a caller of an incoming telφhone call to a telephone, the method comprising:
receiving an incoming telephone call from the caller to the telφhone;
the telephone answering the incoming telephone call;
the telephone generating a message requesting the caller to self-announce the caller of the incoming telφhone call; and
the caller self -announcing the caller of the incoming telφhone call through a speaker of the telφhone, wherein the self-announcing comprises the telφhone receiving voice signals from the caller self-announcing the caller.
2. The method of Claim 1, further comprising the telephone generating a short audible tone through a speaker of the telephone prior to the caller self-announcing the caller of the incoming telephone call.
3. The method of Claim 1, further comprising receiving user input to the telephone to activate a microphone of the telephone in response to receiving an incoming telephone call.
4. The method of Claim 1, further comprising the telephone automatically activating a microphone of the telephone in response to receiving an incoming telephone call.
5. The method of Claim 1, further comprising receiving user input to answer the incoming telephone call in response to the caller self-announcing the caller of the incoming telephone call.
6. The method of Claim 1, further comprising:
waiting a first time period;
determining if the user has answered the incoming telφhone call in response to the caller self- announcing the caller of the incoming telφhone call; generating a message requesting the caller to enter one of plurality of numeric codes for accessing an answering machine unit if the user has not answered the incoming telφhone call within the first time period.
7. The method of Claim 1 , further comprising, if a user has not answered the telφhone call after a first time period, the telφhone transfers the caller to an answering machine unit.
8. A telφhone which enables a caller of an incoming telφhone call through the public switched telφhone network (PSTN) to a telephone to self announce the caller, the telφhone comprising:
a port for coupling to a telephone line for receiving a telφhone signal;
an announcing logic unit coupled to the port, wherein the announcing logic unit enables the caller to self-announce the caller of the incoming telephone call, wherein the announcing logic unit is operable to receive voice signals from the caller self -announcing the caller of the incoming telφhone call; and
a speaker coupled to the announcing logic unit for self -announcing the caller of the incoming telφhone call, wherein said speaker is configured to receive said voice signals.
9. The telephone of Claim 8, further comprising a microphone which enables a user of the telφhone to perform a hands-free conversation.
10. The telephone of Claim 8, further comprising an answering machine unit for recording messages by the caller when an incoming telephone call is not answered.
11. A method for self-announcing a caller of an incoming telφhone call to a telephone, the method comprising:
receiving an incoming telephone call from the caller to the telφhone. wherein said incoming telφhone call is received through the public switched telφhone network;
the telephone answering the incoming telephone call;
the telephone generating a message requesting the caller to self -announce the caller of the incoming telφhone call; and the caller self-announcing the caller of the incoming telφhone call through a speaker of the telφhone, wherein the self -announcing comprises the telφhone receiving voice signals from the caller self-announcing the caller.
12. A telφhone system which enables a caller of an incoming telφhone call through the public switched telφhone network (PSTN) to a telephone to self announce the caller, the telφhone system comprising: a master telφhone comprising:
a port for coupling to a telephone line for receiving a telφhone signal;
an announcing logic unit coupled to the port, wherein the announcing logic unit enables the caller to self-announce the caller of the incoming telephone call, wherein the announcing logic unit is operable to receive voice signals from the caller self-announcing the caller of the incoming telφhone call;
a speaker coupled to the announcing logic unit for self-announcing the caller of the incoming telφhone call, wherein said speaker is configured to receive said voice signals;
one or more slave telephones:
a slave port for coupling to the telephone line for receiving the telephone signal;
a slave announcing logic unit coupled to the port, wherein the slave announcing logic unit is operable to receive voice signals from the caller self-announcing the caller of the incoming telephone call;
a slave speaker coupled to the slave announcing logic unit for self-announcing the caller of the incoming telφhone call, wherein said slave speaker is configured to receive said voice signals.
13. The telephone of Claim 12. further comprising a microphone which enables a user of the telφhone to perform a hands-free conversation.
14. The telephone of Claim 12, further comprising a slave microphone which enables a user of the telφhone to perform a hands-free conversation.
15. The telephone of Claim 12, further comprising an answering machine unit for recording messages by the caller when an incoming telephone call is not answered.
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