US20130158995A1 - Methods and apparatuses related to text caption error correction - Google Patents

Methods and apparatuses related to text caption error correction Download PDF

Info

Publication number
US20130158995A1
US20130158995A1 US13/768,918 US201313768918A US2013158995A1 US 20130158995 A1 US20130158995 A1 US 20130158995A1 US 201313768918 A US201313768918 A US 201313768918A US 2013158995 A1 US2013158995 A1 US 2013158995A1
Authority
US
United States
Prior art keywords
text
block
caption
communication device
voice signal
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US13/768,918
Inventor
Joseph N. Romriell
Scot Lorin Brooksby
Shane Arthur Roylance
Brian Chevrier
Robert Cochran Puzey
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Sorenson IP Holdings LLC
Original Assignee
Sorenson Communications Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=44062075&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=US20130158995(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Priority to US13/768,918 priority Critical patent/US20130158995A1/en
Application filed by Sorenson Communications Inc filed Critical Sorenson Communications Inc
Assigned to SORENSON COMMUNICATIONS, INC. reassignment SORENSON COMMUNICATIONS, INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: BROOKSBY, SCOT LORIN, CHEVRIER, BRIAN, PUZEY, ROBERT COCHRAN, ROMRIELL, JOSEPH N., ROYLANCE, SHANE ARTHUR
Publication of US20130158995A1 publication Critical patent/US20130158995A1/en
Assigned to SORENSON COMMUNICATIONS, INC. reassignment SORENSON COMMUNICATIONS, INC. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: BROOKSBY, SCOT L., CHEVRIER, BRIAN, PUZEY, ROBERT COCHRAN, ROMRIELL, JOSEPH N., ROYLANCE, SHANE ARTHUR
Assigned to CAPTION CALL LLC reassignment CAPTION CALL LLC ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: SORENSON COMMUNICATIONS, INC.
Assigned to U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGENT reassignment U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGENT SECOND LIEN PATENT SECURITY AGREEMENT Assignors: CAPTIONCALL, LLC
Assigned to WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL TRUSTEE reassignment WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL TRUSTEE SENIOR FIRST LIEN PATENT SECURITY AGREEMENT Assignors: CAPTIONCALL, LLC
Priority to US14/530,407 priority patent/US9336689B2/en
Priority to US15/096,087 priority patent/US10186170B1/en
Assigned to SORENSON IP HOLDINGS, LLC reassignment SORENSON IP HOLDINGS, LLC ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: CAPTIONCALL, LLC
Assigned to CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT reassignment CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT PATENT SECURITY AGREEMENT Assignors: CAPTIONCALL, LLC, SORENSEN COMMUNICATIONS, LLC
Assigned to SORENSON COMMUNICATIONS, LLC, CAPTIONCALL, LLC reassignment SORENSON COMMUNICATIONS, LLC RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: CORTLAND CAPITAL MARKET SERVICES LLC
Abandoned legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B21/00Teaching, or communicating with, the blind, deaf or mute
    • G09B21/009Teaching or communicating with deaf persons
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/166Editing, e.g. inserting or deleting
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/232Orthographic correction, e.g. spell checking or vowelisation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/279Recognition of textual entities
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/66Arrangements for connecting between networks having differing types of switching systems, e.g. gateways

Definitions

  • Embodiments of the disclosure relate generally to text captioning and more specifically to correction of errors within a text caption.
  • Modern telecommunication services provide features to assist those who are deaf or hearing-impaired.
  • One such feature is a telecommunication device for the deaf (TDD).
  • Hearing-capable users communicate with hearing-impaired users who are users of TDD devices through so-called “relays.”
  • a relay is a telecommunication intermediary service, which is intended to permit a deaf or a hearing-impaired person to utilize a normal telephone network.
  • a relay service may include an operator, referred to as a “call assistant,” who serves as a human intermediary between a hearing user and a hearing-impaired user.
  • the call assistant communicates with the hearing-impaired user using a TDD and communicates with the hearing user by voice over a standard telephone line.
  • a text captioned telephone system employs a relay service in a mode where the relay transmits both the voice of the hearing user and a text stream of the words spoken by the hearing user.
  • a hearing-impaired user using a text captioned telephone, or telephone enabled to do text enhanced telephony may carry on a normal telephone conversation with a hearing user while a text transcription of the words spoken by the hearing user is displayed on the text captioned telephone. The text transcription may allow the hearing-impaired user to confirm his or her understanding of the words spoken by the hearing user.
  • a call assistant may listen to the voice signal of a hearing user and “revoice” the words to a speech recognition computer program tuned to that call assistant's voice.
  • a text transcription output from the speech recognition computer is then transmitted to the text captioned telephone being used by the hearing-impaired user.
  • the text transcription received by the hearing-impaired user may include errors. Therefore, correction of the errors within the text transcription may be required.
  • errors within a text caption are corrected by either backspacing an error in a text caption and displaying corrected text or providing a corrected portion (e.g., a word or a sentence) at the end of a previously provided text caption.
  • backspacing an error in a text caption and displaying corrected text may provide a hearing-impaired user with a context for the correction, this method is distracting to a hearing-impaired user and interrupts the continuity of a conversation between a hearing-impaired user and a hearing user.
  • providing a corrected portion at the end of a previously provided text caption not only interrupts the continuity of a conversation but also fails to provide context of the correction to the hearing-impaired user. Therefore, a hearing-impaired user must determine where the corrected text should be inserted into the previously provided text caption.
  • a method of providing error correction in a text caption may comprise displaying a text caption including one or more blocks of text on each of a first device and a second device remote from the first device.
  • the method may also include generating another block of text and replacing a block of text of the text caption with the another block of text.
  • the method may include displaying the text caption on the second device having the block of text of the first text caption replaced by the another block of text.
  • a communication system may include a plurality of devices, wherein each device of the plurality includes a processor and a computer-readable medium coupled to the processor.
  • the communication system may further include a plurality of application programs, wherein each application program is stored in an associated computer-readable medium.
  • one or more application programs are configured to display a text caption including one or more blocks of text on a display device of each of a first device of the plurality of devices and a second device of the plurality of devices.
  • One or more application programs may be configured to generate another block of text and replace one block of text of the text caption with the another block of text.
  • one or more application programs may be configured to display the corrected text caption on the display device of the second device, wherein the at least one block of text of the text caption is replaced by the another block of text.
  • Another embodiment of the disclosure may include a computer-readable media storage medium storing instructions that when executed by a processor cause the processor to perform instructions in accordance with one or more embodiments of the disclosure.
  • FIG. 1 illustrates a hearing-impaired communication system, in accordance with an embodiment of the disclosure
  • FIG. 3 illustrates a text caption including errors
  • FIG. 4 illustrates a corrected block of text
  • FIG. 5 illustrates a corrected text caption including corrected text and further including identified corrected words, in accordance with an embodiment of the disclosure.
  • FIG. 6 is a flow chart illustrating a method of providing error correction within a text caption, according to an embodiment of the disclosure.
  • a computer readable medium includes, but is not limited to, magnetic and optical storage devices such as disk drives, magnetic tape, CDs (compact disks), DVDs (digital versatile discs or digital video discs), and semiconductor devices such as RAM, DRAM, ROM, EPROM, and Flash memory.
  • FIG. 1 illustrates a communication system 100 configured to facilitate a communication session between a hearing-impaired user and a hearing-capable user, in accordance with one or more embodiments of the disclosure.
  • Communication system 100 may include communication device 120 , communication device 190 , and a relay service 110 .
  • Communication device 190 may be coupled to communication device 120 via a network 180 and communication device 120 may be coupled to relay service 110 via a network 170 .
  • network 170 and network 180 may each be implemented according to the standards and bandwidth requirements of a telephone network such as the Public Switch Telephone Network (PSTN).
  • PSTN Public Switch Telephone Network
  • the use of the term “telephone network” as used herein also contemplates networks that are compatible and configured to provide communications using digital standards, an example of which includes Voice Over Internet Protocol (VOIP).
  • VOIP Voice Over Internet Protocol
  • enhanced bandwidth requirements of various communication devices may be better accommodated by providing high bandwidth networks and connections thereto through various enhanced-bandwidth networking technology including DSL, Cable, Ethernet, etc.
  • relay service 110 may be configured to provide interpretive services to hearing-impaired user 140 . More specifically, a human “call assistant” within relay service 110 may be employed to facilitate a communication session between a hearing-impaired user 140 and a hearing-capable user 160 .
  • communication device 190 may comprise a conventional voice phone.
  • hearing-capable user 160 may interact in a conventional manner with communication device 120 through the use of a voice-based dialogue conveyed over communication device 190 .
  • the voice of hearing-capable user 160 may be conveyed over communication device 190 and may be transmitted over network 180 to communication device 120 .
  • the voice conveyed over communication device 190 may be transmitted through communication device 120 , over network 170 , and to relay service 110 .
  • communication device 120 may include a captioned telephone, a telephone enabled for text enhanced telephony, or any other suitable communication device configured to receive and display text.
  • Hearing-impaired user 140 may interact in a conventional manner with communication device 190 through the use of a voice-based dialogue conveyed over communication device 120 .
  • communication device 120 may be configured to receive and display a text transcription of a voice signal sent from relay service 110 via network 170 .
  • instructions implementing an “application program” may be tangibly embodied in a computer-readable medium which may include one or more fixed or removable data storage devices, such as a zip drive, floppy disc drive, hard drive, CD-ROM drive, tape drive, flash memory device, etc.
  • an application program may include instructions that, when read and executed by a processor, may cause the processor to perform the steps necessary to implement and/or use embodiments of the disclosure.
  • An application program and/or operating instructions may also be tangibly embodied in a memory and/or data communications devices, thereby making a computer program product or article of manufacture according to an embodiment the disclosure.
  • the term “application program” as used herein is intended to encompass a computer program accessible from any computer readable device or media.
  • portions of an application program may be distributed such that some of the application program may be included on a computer readable media within a processor-based device (e.g., device 102 or device 152 ) and some of the application program may be included in a removable data storage device.
  • a processor-based device e.g., device 102 or device 152
  • FIG. 2 illustrates a block diagram of communication system 100 .
  • relay service 110 may include a display device 132 coupled to a processor-based device 102 comprising a processor 104 and a memory 106 , such as random access memory (RAM).
  • Device 102 may also implement a compiler (not shown) that allows an application program 108 written in a programming language to be translated into processor 104 readable code.
  • Application program 108 may be configured to access and manipulate data stored in memory 106 of device 102 using relationships and logic that are generated using the compiler.
  • Communication device 120 may include a display device 134 and a processor-based device 152 comprising a processor 154 and a memory 156 , such as random access memory (RAM).
  • Device 152 may also implement a compiler (not shown) that allows an application program 118 to be translated into processor 104 readable code.
  • Application program 118 may be configured to access and manipulate data stored in memory 156 of device 152 using relationships and logic that are generated using the compiler.
  • hearing-capable user 160 may convey speech into communication device 190 , which may then transmit an associated voice signal to communication device 120 over network 180 .
  • Communication device 120 may then transmit the voice signal to relay service 110 .
  • a human call assistant (not shown) positioned within relay service 110 , may listen to the voice signal transmitted from communication device 120 and “revoice” the words to a speech recognition computer program (not shown) within relay service 110 .
  • revoicing is an operation in which the call assistant repeats the words she or he hears upon receipt of the voice signal.
  • the speech recognition program may then output a text transcription of the call assistant's spoken words and, thereafter, the text transcription may be transmitted to communication device 120 via network 170 .
  • a text transcription output from a speed recognition program may also be commonly referred to as a “block” of text.
  • a block of text may comprise one or more words, one or more sentences, one or more lines of text, or any combination thereof.
  • Hearing-impaired user 140 positioned proximate communication device 120 may receive, via network 180 , the voice signal transmitted from communication device 190 . Furthermore, a block of a text output from the speech recognition program and associated with the transmitted voice signal may be displayed within a text caption on display device 134 as it is sent from relay service 110 and received by communication device 120 . As a result, hearing-impaired user 140 may listen to the voice signal transmitted from communication device 190 and, immediately thereafter, receive a block of text associated with the voice signal. In order to enhance the effectiveness of communication system 100 , it is desirable for hearing-impaired user 140 to either receive the block of text as close to real-time as possible, or as close as possible to simultaneous receipt of the voice signal. For example only, hearing-impaired user 140 may listen to the voice signal transmitted from communication device 190 and, within three second or less, receive a block of text associated with the voice signal.
  • a block of text as output from the speech recognition program and as transmitted to and displayed within a text caption on display device 134 , may also be displayed within a text caption displayed on display device 132 .
  • the call assistant may view the text caption, including one or more blocks of text, as displayed on display device 134 and as viewed by hearing-impaired user 140 . Therefore, any errors that may exist in the text caption displayed on display device 134 may also be visible to the communication assistant on display device 132 .
  • application program 108 may be configured to provide in-line correction of any errors that may be detected within a text caption displayed on display device 134 . Stated another way, application program 108 may be configured to replace any detected errors within a displayed text caption with corrected text. More specifically, in the event the call assistant notices one or more errors within a block of text of the text caption as displayed on each of display device 134 and display device 132 , the call assistant may edit the block of text including the one or more errors through input into device 102 to correct the one or more errors. For example only, the call assistant may edit a block of text through input into a keyboard (e.g., selecting and replacing text, inserting text, and/or deleting text).
  • a keyboard e.g., selecting and replacing text, inserting text, and/or deleting text.
  • a corrected block of text including one or more corrected words may be generated. Thereafter, the corrected block of text including the one or more corrected words may be sent to communication device 120 .
  • application program 118 may be configured to replace the block of text including the one or more errors with the associated corrected block of text. Furthermore, substantially simultaneously upon replacing the block of text including the one or more errors with the associated corrected block of text, application program 118 may be configured to display the corrected text caption on display device 134 .
  • application program 108 may further be configured to identify each corrected word within the text caption with an identifier (e.g., a mark or a tag).
  • application program 108 may be configured to identify each corrected word by highlighting each corrected word displayed in a text caption on display device 134 .
  • text caption 310 including a plurality of errors is depicted.
  • text caption 310 includes blocks of text 312 , 314 , and 316 .
  • each block of text 312 , 314 , and 316 may be generated by a speech recognition program and subsequently transmitted from relay service 110 and received by and displayed within text caption 310 displayed on display device 134 (see FIG. 2 ).
  • text caption 310 may be displayed on display device 132 within relay service 110 (see FIG. 2 ) visible to a call assistant.
  • the call assistant may edit the text displayed on display device 132 through input into device 102 to correct the one or more errors and, as a result, may generate a corrected block of text including one or more corrected words.
  • a call assistant may recognize one or more errors within block 314 and, thereafter, generate a corrected block of text 414 including one or more corrected words 414 and 416 .
  • corrected block of text 414 may be transmitted from relay service 110 and received by communication device 120 .
  • Block of text 314 may then be replaced by corrected block of text 414 , as illustrated in text caption 510 (see FIG. 5 ).
  • application program 118 may be configured to display corrected words (i.e., words 414 and 416 ) within text caption 510 with a marking (i.e., a tag), such as a highlight 520 .
  • a block of text including one or more corrected words may be sent at any suitable time after the call assistant has identified one or more errors and made associated corrections.
  • the call assistant may notice one or more errors in the most recently sent block of text, correct the one or more errors, and transmit a corrected block of text including one or more corrected words prior to sending another block of text.
  • the call assistant may not notice one or more errors in a block of text until after one or more blocks have subsequently been sent.
  • any block of text displayed on a display device 134 may be replaced with a corrected block of text including one or more corrected words.
  • FIG. 6 is a flow chart illustrating a method 600 of correcting one or more textual errors within a text caption, in accordance with one or more embodiments of the disclosure.
  • Method 600 may include displaying a text caption including one or more blocks of text on each of a first device and a second device 612 .
  • method 600 may include identifying one or more errors within a block of text within text caption 602 and generating a new block of text having corrected word for each identified error 604 .
  • Method 600 may further include replacing the block of text having the one or more errors with the new block of text in the text caption 606 .
  • method 600 may include displaying the text caption on the second device wherein the block of text having the one or more errors is replaced by the new block of text 608 .
  • method 600 may include tagging each corrected word displayed within the text caption 610 .
  • an error detected in a text caption may be replaced with corrected text (i.e., “in-line” correction) and, therefore, in comparison to conventional text caption correction methods, a user viewing the text caption may be provided with a context of the error correction.
  • corrected text i.e., “in-line” correction
  • a reader may understand how the correction relates to the text caption as a whole and will not be required to guess as to where the correction belongs within the text caption or how the correction applies to the text caption.
  • in-line correction of a text caption may reduce distractions to a hearing-impaired user and, therefore, interruptions in the flow of conversation between a hearing-capable user and a hearing-impaired user may be reduced.

Abstract

Systems and methods related to providing error correction in a text caption are disclosed. A method may comprise displaying a text caption including one or more blocks of text on each of a first device and a second device remote from the first device. The method may also include generating another block of text and replacing a block of text of the text caption with the another block of text. Furthermore, the method may include displaying the text caption on the second device having the block of text of the first text caption replaced by the another block of text.

Description

    CROSS-REFERENCE TO RELATED APPLICATION
  • This application is a continuation of U.S. patent application Ser. No. 12/624,973, filed Nov. 24, 2009, pending, which will issue as U.S. Pat. No. 8,379,801 on Feb. 19, 2013, the disclosure of which is hereby incorporated herein by this reference in its entirety.
  • TECHNICAL FIELD
  • Embodiments of the disclosure relate generally to text captioning and more specifically to correction of errors within a text caption.
  • BACKGROUND
  • Modern telecommunication services provide features to assist those who are deaf or hearing-impaired. One such feature is a telecommunication device for the deaf (TDD). Hearing-capable users communicate with hearing-impaired users who are users of TDD devices through so-called “relays.” A relay is a telecommunication intermediary service, which is intended to permit a deaf or a hearing-impaired person to utilize a normal telephone network. A relay service may include an operator, referred to as a “call assistant,” who serves as a human intermediary between a hearing user and a hearing-impaired user. The call assistant communicates with the hearing-impaired user using a TDD and communicates with the hearing user by voice over a standard telephone line.
  • A text captioned telephone system employs a relay service in a mode where the relay transmits both the voice of the hearing user and a text stream of the words spoken by the hearing user. A hearing-impaired user using a text captioned telephone, or telephone enabled to do text enhanced telephony, may carry on a normal telephone conversation with a hearing user while a text transcription of the words spoken by the hearing user is displayed on the text captioned telephone. The text transcription may allow the hearing-impaired user to confirm his or her understanding of the words spoken by the hearing user.
  • More specifically, during a communication session, a call assistant may listen to the voice signal of a hearing user and “revoice” the words to a speech recognition computer program tuned to that call assistant's voice. A text transcription output from the speech recognition computer is then transmitted to the text captioned telephone being used by the hearing-impaired user. Even with revoicing provided by a trained call assistant, the text transcription received by the hearing-impaired user may include errors. Therefore, correction of the errors within the text transcription may be required.
  • According to various conventional methods, errors within a text caption are corrected by either backspacing an error in a text caption and displaying corrected text or providing a corrected portion (e.g., a word or a sentence) at the end of a previously provided text caption. Although, backspacing an error in a text caption and displaying corrected text may provide a hearing-impaired user with a context for the correction, this method is distracting to a hearing-impaired user and interrupts the continuity of a conversation between a hearing-impaired user and a hearing user. Further, providing a corrected portion at the end of a previously provided text caption not only interrupts the continuity of a conversation but also fails to provide context of the correction to the hearing-impaired user. Therefore, a hearing-impaired user must determine where the corrected text should be inserted into the previously provided text caption.
  • A need exists to improve text correction of a text captioning system. Specifically, there is a need for methods of providing text caption correction while providing a user with context of a correction and without distracting the user or interrupting the continuity of a conversation between a hearing-impaired user and a hearing user.
  • BRIEF SUMMARY
  • In one embodiment of the disclosure, a method of providing error correction in a text caption is disclosed. The method may comprise displaying a text caption including one or more blocks of text on each of a first device and a second device remote from the first device. The method may also include generating another block of text and replacing a block of text of the text caption with the another block of text. Furthermore, the method may include displaying the text caption on the second device having the block of text of the first text caption replaced by the another block of text.
  • In another embodiment of the disclosure, a communication system is provided. The communication system may include a plurality of devices, wherein each device of the plurality includes a processor and a computer-readable medium coupled to the processor. The communication system may further include a plurality of application programs, wherein each application program is stored in an associated computer-readable medium. When executed by the processor, one or more application programs are configured to display a text caption including one or more blocks of text on a display device of each of a first device of the plurality of devices and a second device of the plurality of devices. One or more application programs may be configured to generate another block of text and replace one block of text of the text caption with the another block of text. Furthermore, one or more application programs may be configured to display the corrected text caption on the display device of the second device, wherein the at least one block of text of the text caption is replaced by the another block of text.
  • Another embodiment of the disclosure may include a computer-readable media storage medium storing instructions that when executed by a processor cause the processor to perform instructions in accordance with one or more embodiments of the disclosure.
  • BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS
  • FIG. 1 illustrates a hearing-impaired communication system, in accordance with an embodiment of the disclosure;
  • FIG. 2 is a block diagram of the communication system of FIG. 1, according to an embodiment of the disclosure;
  • FIG. 3 illustrates a text caption including errors;
  • FIG. 4 illustrates a corrected block of text;
  • FIG. 5 illustrates a corrected text caption including corrected text and further including identified corrected words, in accordance with an embodiment of the disclosure; and
  • FIG. 6 is a flow chart illustrating a method of providing error correction within a text caption, according to an embodiment of the disclosure.
  • DETAILED DESCRIPTION
  • In the following detailed description, reference is made to the accompanying drawings which form a part hereof and, in which is shown by way of illustration, specific embodiments in which the invention may be practiced. These embodiments are described in sufficient detail to enable those of ordinary skill in the art to practice the invention, and it is to be understood that other embodiments may be utilized, and that structural, logical, and electrical changes may be made within the scope of the disclosure.
  • In this description, functions may be shown in block diagram form in order not to obscure the disclosure in unnecessary detail. Furthermore, specific implementations shown and described are only examples and should not be construed as the only way to implement the disclosure unless specified otherwise herein. Block definitions and partitioning of logic between various blocks represent a specific implementation. It will be readily apparent to one of ordinary skill in the art that the various embodiments of the disclosure may be practiced by numerous other partitioning solutions. For the most part, details concerning timing considerations, and the like, have been omitted where such details are not necessary to obtain a complete understanding of the disclosure in its various embodiments and are within the abilities of persons of ordinary skill in the relevant art.
  • Referring in general to the following description and accompanying drawings, various aspects of the disclosure are illustrated to show its structure and method of operation. Common elements of the illustrated embodiments are designated with like numerals. It should be understood the figures presented are not meant to be illustrative of actual views of any particular portion of the actual structure or method, but are merely idealized representations which are employed to more clearly and fully depict the disclosure.
  • When executed as firmware or software, the instructions for performing the methods and processes described herein may be stored on a computer readable medium. A computer readable medium includes, but is not limited to, magnetic and optical storage devices such as disk drives, magnetic tape, CDs (compact disks), DVDs (digital versatile discs or digital video discs), and semiconductor devices such as RAM, DRAM, ROM, EPROM, and Flash memory.
  • FIG. 1 illustrates a communication system 100 configured to facilitate a communication session between a hearing-impaired user and a hearing-capable user, in accordance with one or more embodiments of the disclosure. Communication system 100 may include communication device 120, communication device 190, and a relay service 110. Communication device 190 may be coupled to communication device 120 via a network 180 and communication device 120 may be coupled to relay service 110 via a network 170. For example only, network 170 and network 180 may each be implemented according to the standards and bandwidth requirements of a telephone network such as the Public Switch Telephone Network (PSTN). The use of the term “telephone network” as used herein also contemplates networks that are compatible and configured to provide communications using digital standards, an example of which includes Voice Over Internet Protocol (VOIP). By way of example and not limitation, enhanced bandwidth requirements of various communication devices may be better accommodated by providing high bandwidth networks and connections thereto through various enhanced-bandwidth networking technology including DSL, Cable, Ethernet, etc.
  • As described more fully below, relay service 110 may be configured to provide interpretive services to hearing-impaired user 140. More specifically, a human “call assistant” within relay service 110 may be employed to facilitate a communication session between a hearing-impaired user 140 and a hearing-capable user 160. By way of example only, communication device 190 may comprise a conventional voice phone. As such, hearing-capable user 160 may interact in a conventional manner with communication device 120 through the use of a voice-based dialogue conveyed over communication device 190. The voice of hearing-capable user 160 may be conveyed over communication device 190 and may be transmitted over network 180 to communication device 120. Furthermore, the voice conveyed over communication device 190 may be transmitted through communication device 120, over network 170, and to relay service 110.
  • By way of example, communication device 120 may include a captioned telephone, a telephone enabled for text enhanced telephony, or any other suitable communication device configured to receive and display text. Hearing-impaired user 140 may interact in a conventional manner with communication device 190 through the use of a voice-based dialogue conveyed over communication device 120. Furtherer more, as described more fully below, communication device 120 may be configured to receive and display a text transcription of a voice signal sent from relay service 110 via network 170.
  • In various embodiments of the disclosure, instructions implementing an “application program” may be tangibly embodied in a computer-readable medium which may include one or more fixed or removable data storage devices, such as a zip drive, floppy disc drive, hard drive, CD-ROM drive, tape drive, flash memory device, etc. Further, an application program may include instructions that, when read and executed by a processor, may cause the processor to perform the steps necessary to implement and/or use embodiments of the disclosure. An application program and/or operating instructions may also be tangibly embodied in a memory and/or data communications devices, thereby making a computer program product or article of manufacture according to an embodiment the disclosure. As such, the term “application program” as used herein is intended to encompass a computer program accessible from any computer readable device or media. Furthermore, portions of an application program may be distributed such that some of the application program may be included on a computer readable media within a processor-based device (e.g., device 102 or device 152) and some of the application program may be included in a removable data storage device.
  • FIG. 2 illustrates a block diagram of communication system 100. As illustrated, relay service 110 may include a display device 132 coupled to a processor-based device 102 comprising a processor 104 and a memory 106, such as random access memory (RAM). Device 102 may also implement a compiler (not shown) that allows an application program 108 written in a programming language to be translated into processor 104 readable code. Application program 108 may be configured to access and manipulate data stored in memory 106 of device 102 using relationships and logic that are generated using the compiler.
  • Communication device 120 may include a display device 134 and a processor-based device 152 comprising a processor 154 and a memory 156, such as random access memory (RAM). Device 152 may also implement a compiler (not shown) that allows an application program 118 to be translated into processor 104 readable code. Application program 118 may be configured to access and manipulate data stored in memory 156 of device 152 using relationships and logic that are generated using the compiler.
  • During a contemplated operation of communication system 100, hearing-capable user 160 (see FIG. 1) may convey speech into communication device 190, which may then transmit an associated voice signal to communication device 120 over network 180. Communication device 120 may then transmit the voice signal to relay service 110. Upon receipt of a voice signal, a human call assistant (not shown) positioned within relay service 110, may listen to the voice signal transmitted from communication device 120 and “revoice” the words to a speech recognition computer program (not shown) within relay service 110. As will be understood by one having ordinary skill in the art, revoicing is an operation in which the call assistant repeats the words she or he hears upon receipt of the voice signal. The speech recognition program may then output a text transcription of the call assistant's spoken words and, thereafter, the text transcription may be transmitted to communication device 120 via network 170. Hereinafter, a text transcription output from a speed recognition program may also be commonly referred to as a “block” of text. For example, a block of text may comprise one or more words, one or more sentences, one or more lines of text, or any combination thereof.
  • Hearing-impaired user 140 (see FIG. 1) positioned proximate communication device 120 may receive, via network 180, the voice signal transmitted from communication device 190. Furthermore, a block of a text output from the speech recognition program and associated with the transmitted voice signal may be displayed within a text caption on display device 134 as it is sent from relay service 110 and received by communication device 120. As a result, hearing-impaired user 140 may listen to the voice signal transmitted from communication device 190 and, immediately thereafter, receive a block of text associated with the voice signal. In order to enhance the effectiveness of communication system 100, it is desirable for hearing-impaired user 140 to either receive the block of text as close to real-time as possible, or as close as possible to simultaneous receipt of the voice signal. For example only, hearing-impaired user 140 may listen to the voice signal transmitted from communication device 190 and, within three second or less, receive a block of text associated with the voice signal.
  • Furthermore, it should be noted that a block of text, as output from the speech recognition program and as transmitted to and displayed within a text caption on display device 134, may also be displayed within a text caption displayed on display device 132. As a result, the call assistant may view the text caption, including one or more blocks of text, as displayed on display device 134 and as viewed by hearing-impaired user 140. Therefore, any errors that may exist in the text caption displayed on display device 134 may also be visible to the communication assistant on display device 132.
  • In accordance with various embodiments of the disclosure, application program 108 may be configured to provide in-line correction of any errors that may be detected within a text caption displayed on display device 134. Stated another way, application program 108 may be configured to replace any detected errors within a displayed text caption with corrected text. More specifically, in the event the call assistant notices one or more errors within a block of text of the text caption as displayed on each of display device 134 and display device 132, the call assistant may edit the block of text including the one or more errors through input into device 102 to correct the one or more errors. For example only, the call assistant may edit a block of text through input into a keyboard (e.g., selecting and replacing text, inserting text, and/or deleting text). As a result, a corrected block of text including one or more corrected words may be generated. Thereafter, the corrected block of text including the one or more corrected words may be sent to communication device 120. Upon receipt of the corrected block of text at communication device 120, application program 118 may be configured to replace the block of text including the one or more errors with the associated corrected block of text. Furthermore, substantially simultaneously upon replacing the block of text including the one or more errors with the associated corrected block of text, application program 118 may be configured to display the corrected text caption on display device 134.
  • Furthermore, in order to make a correction more obvious to a hearing-impaired user reading the text caption, application program 108 may further be configured to identify each corrected word within the text caption with an identifier (e.g., a mark or a tag). By way of example and not by way of limitation, application program 108 may be configured to identify each corrected word by highlighting each corrected word displayed in a text caption on display device 134.
  • With reference to FIG. 3, a text caption 310 including a plurality of errors is depicted. Furthermore, as illustrated, text caption 310 includes blocks of text 312, 314, and 316. For example, each block of text 312, 314, and 316 may be generated by a speech recognition program and subsequently transmitted from relay service 110 and received by and displayed within text caption 310 displayed on display device 134 (see FIG. 2). Furthermore, text caption 310 may be displayed on display device 132 within relay service 110 (see FIG. 2) visible to a call assistant. In the event the call assistant notices one or more errors within text caption 310, the call assistant may edit the text displayed on display device 132 through input into device 102 to correct the one or more errors and, as a result, may generate a corrected block of text including one or more corrected words. For example, with reference to FIGS. 3 and 4, a call assistant may recognize one or more errors within block 314 and, thereafter, generate a corrected block of text 414 including one or more corrected words 414 and 416. Thereafter, corrected block of text 414 may be transmitted from relay service 110 and received by communication device 120. Block of text 314 may then be replaced by corrected block of text 414, as illustrated in text caption 510 (see FIG. 5). Further, as illustrated in FIG. 5, application program 118 (see FIG. 2) may be configured to display corrected words (i.e., words 414 and 416) within text caption 510 with a marking (i.e., a tag), such as a highlight 520.
  • It should be noted that a block of text including one or more corrected words may be sent at any suitable time after the call assistant has identified one or more errors and made associated corrections. For example, the call assistant may notice one or more errors in the most recently sent block of text, correct the one or more errors, and transmit a corrected block of text including one or more corrected words prior to sending another block of text. On the other hand, the call assistant may not notice one or more errors in a block of text until after one or more blocks have subsequently been sent. In any event, any block of text displayed on a display device 134 (see FIG. 2) may be replaced with a corrected block of text including one or more corrected words.
  • FIG. 6 is a flow chart illustrating a method 600 of correcting one or more textual errors within a text caption, in accordance with one or more embodiments of the disclosure. Method 600 may include displaying a text caption including one or more blocks of text on each of a first device and a second device 612. Moreover, method 600 may include identifying one or more errors within a block of text within text caption 602 and generating a new block of text having corrected word for each identified error 604. Method 600 may further include replacing the block of text having the one or more errors with the new block of text in the text caption 606. In addition, method 600 may include displaying the text caption on the second device wherein the block of text having the one or more errors is replaced by the new block of text 608. In addition, method 600 may include tagging each corrected word displayed within the text caption 610.
  • As described above in various embodiments of the disclosure, an error detected in a text caption may be replaced with corrected text (i.e., “in-line” correction) and, therefore, in comparison to conventional text caption correction methods, a user viewing the text caption may be provided with a context of the error correction. Stated another way, upon completion of an error correction within a text caption, a reader may understand how the correction relates to the text caption as a whole and will not be required to guess as to where the correction belongs within the text caption or how the correction applies to the text caption. Furthermore, in comparison to conventional text caption correction methods, in-line correction of a text caption may reduce distractions to a hearing-impaired user and, therefore, interruptions in the flow of conversation between a hearing-capable user and a hearing-impaired user may be reduced.
  • While the disclosure has been described herein with respect to certain preferred embodiments, those of ordinary skill in the art will recognize and appreciate that it is not so limited. Rather, many additions, deletions, and modifications to the preferred embodiments may be made without departing from the scope of the invention as hereinafter claimed. In addition, features from one embodiment may be combined with features of another embodiment while still being encompassed within the scope of the invention as contemplated by the inventors.

Claims (22)

What is claimed is:
1. A method of providing error correction in a text caption, the method comprising:
displaying a text caption on a communication device, the text caption including one or more blocks of text representing a text transcription of a real-time voice signal;
receiving another block of text, wherein the another block of text is a correction for an error in a first block of text within the text caption; and
displaying the another block of text within the text caption on the communication device at a location within the text caption that corresponds to a proper location within the text caption as produced by the real-time voice signal, wherein displaying the another block of text includes indicating that the another block of text is the correction for the error in the first block of text.
2. The method of claim 1, wherein further comprising replacing the first block of text with the another block of text such that the another block of text is displayed in place of the first block of text within the text caption.
3. The method of claim 1, wherein indicating that the another block of text is the correction for the error in the first block of text includes tagging the another block of text within the text caption.
4. The method of claim 1, wherein tagging the another block of text comprises highlighting the another block of text within the text caption.
5. The method of claim 1, further comprising receiving the real-time voice signal from a first additional communication device and transmitting the real-time voice signal to a second additional communication device.
6. The method of claim 5, further comprising receiving the text caption from the second additional communication device, wherein receiving another block of text includes receiving the another block of text from the second additional communication device.
7. The method of claim 6, wherein receiving the real-time voice signal and receiving one or more blocks of text for the text caption occurs at least substantially simultaneously.
8. The method of claim 7, wherein receiving the real-time voice signal and receiving one or more blocks of text for the text caption occurs within three seconds of each other.
9. A method of providing error correction in a text caption, the method comprising:
receiving a voice signal;
generating a text transcription of the voice signal in real-time as the voice signal is being received;
transmitting at least a portion of the text transcription to a communication device as the voice signal is being received;
identifying an error within the at least a portion of the text transcription that has been transmitted to the communication device; and
transmitting a block of text to the communication device as an inline correction for the error for the communication device to indicate that the block of text is a correction for another block of text within the portion of the text transcription that has been transmitted to the communication device.
10. The method of claim 9, wherein the error is a disagreement between the text transcription and what was stated in the voice signal.
11. The method of claim 10, wherein identifying an error includes a call assistant inputting the block of text to be transmitted to the communication device.
12. The method of claim 10, wherein identifying an error occurs for a most recent block of text of the text transcription that has been transmitted to the communication device.
13. The method of claim 10, wherein identifying an error occurs for a block of text of the text transcription that has been transmitted to the communication device after one or more subsequent blocks of text have been transmitted to the communication device.
14. A captioning apparatus, comprising:
an electronic display; and
a processor operably coupled with the electronic display, the processor programmed to:
receive and display, on the electronic display, a text caption corresponding to a text transcription of a voice signal during communication between at least two parties; and
receive and display, on the electronic display, corrected text for at least one block of text within the text caption during communication between the at least two parties, the corrected text being displayed within blocks of text of the text caption that have previously been displayed with an indication that the corrected text has been added to the text caption.
15. The captioning apparatus of claim 14, wherein the corrected text is displayed on the electronic display as a replacement for a first block of text within the text caption.
16. The captioning apparatus of claim 14, wherein processor is programmed to display, on the electronic display, the corrected text with an identifier that the corrected text has been subsequently added within blocks of text of the text caption that have previously been displayed.
17. The captioning apparatus of claim 16, wherein the identifier is selected from the group consisting of a mark, a tag, and highlighted text.
18. The captioning apparatus of claim 14, further comprising at least one of a captioned telephone and a telephone enabled for text-enhanced telephony that includes the electronic display and the processor.
19. A captioning apparatus, comprising:
an electronic display; and
a processor operably coupled with the electronic display, the processor programmed to:
generate a text transcription of a voice signal during real-time communication between at least two parties;
transmit at least a portion of the text transcription to a communication device;
identify an error within the at least a portion of the text transcription that has been transmitted to the communication device; and
transmit another block of text to the communication device during the real-time communication as an inline correction for the error for the communication device to indicate that the another block of text is a correction for a first block of text within the portion of the text transcription that has been transmitted to the communication device.
20. The captioning apparatus of claim 19, wherein the first block of text and the another block of text are selected from the group consisting of at least one word, at least one sentence, and at least one line of text.
21. The captioning apparatus of claim 19, wherein the inline correction includes the another block of text being a replacement for the first block of text.
22. The captioning apparatus of claim 19, further comprising a relay service including a communication device that includes the electronic display and the processor.
US13/768,918 2009-11-24 2013-02-15 Methods and apparatuses related to text caption error correction Abandoned US20130158995A1 (en)

Priority Applications (3)

Application Number Priority Date Filing Date Title
US13/768,918 US20130158995A1 (en) 2009-11-24 2013-02-15 Methods and apparatuses related to text caption error correction
US14/530,407 US9336689B2 (en) 2009-11-24 2014-10-31 Methods and apparatuses related to text caption error correction
US15/096,087 US10186170B1 (en) 2009-11-24 2016-04-11 Text caption error correction

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US12/624,973 US8379801B2 (en) 2009-11-24 2009-11-24 Methods and systems related to text caption error correction
US13/768,918 US20130158995A1 (en) 2009-11-24 2013-02-15 Methods and apparatuses related to text caption error correction

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US12/624,973 Continuation US8379801B2 (en) 2009-11-24 2009-11-24 Methods and systems related to text caption error correction

Related Child Applications (1)

Application Number Title Priority Date Filing Date
US14/530,407 Continuation US9336689B2 (en) 2009-11-24 2014-10-31 Methods and apparatuses related to text caption error correction

Publications (1)

Publication Number Publication Date
US20130158995A1 true US20130158995A1 (en) 2013-06-20

Family

ID=44062075

Family Applications (4)

Application Number Title Priority Date Filing Date
US12/624,973 Expired - Fee Related US8379801B2 (en) 2009-11-24 2009-11-24 Methods and systems related to text caption error correction
US13/768,918 Abandoned US20130158995A1 (en) 2009-11-24 2013-02-15 Methods and apparatuses related to text caption error correction
US14/530,407 Expired - Fee Related US9336689B2 (en) 2009-11-24 2014-10-31 Methods and apparatuses related to text caption error correction
US15/096,087 Active US10186170B1 (en) 2009-11-24 2016-04-11 Text caption error correction

Family Applications Before (1)

Application Number Title Priority Date Filing Date
US12/624,973 Expired - Fee Related US8379801B2 (en) 2009-11-24 2009-11-24 Methods and systems related to text caption error correction

Family Applications After (2)

Application Number Title Priority Date Filing Date
US14/530,407 Expired - Fee Related US9336689B2 (en) 2009-11-24 2014-10-31 Methods and apparatuses related to text caption error correction
US15/096,087 Active US10186170B1 (en) 2009-11-24 2016-04-11 Text caption error correction

Country Status (1)

Country Link
US (4) US8379801B2 (en)

Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20150051908A1 (en) * 2009-11-24 2015-02-19 Captioncall, Llc Methods and apparatuses related to text caption error correction
CN104464736A (en) * 2014-12-15 2015-03-25 北京百度网讯科技有限公司 Error correction method and device for voice recognition text
US9324324B2 (en) 2014-05-22 2016-04-26 Nedelco, Inc. Adaptive telephone relay service systems
WO2021249323A1 (en) * 2020-06-09 2021-12-16 北京字节跳动网络技术有限公司 Information processing method, system and apparatus, and electronic device and storage medium
US11532308B2 (en) * 2020-05-04 2022-12-20 Rovi Guides, Inc. Speech-to-text system
US11562731B2 (en) 2020-08-19 2023-01-24 Sorenson Ip Holdings, Llc Word replacement in transcriptions
US11790916B2 (en) 2020-05-04 2023-10-17 Rovi Guides, Inc. Speech-to-text system

Families Citing this family (52)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6603835B2 (en) 1997-09-08 2003-08-05 Ultratec, Inc. System for text assisted telephony
US8416925B2 (en) 2005-06-29 2013-04-09 Ultratec, Inc. Device independent text captioned telephone service
US8515024B2 (en) 2010-01-13 2013-08-20 Ultratec, Inc. Captioned telephone service
US11258900B2 (en) 2005-06-29 2022-02-22 Ultratec, Inc. Device independent text captioned telephone service
US20110116608A1 (en) * 2009-11-18 2011-05-19 Gwendolyn Simmons Method of providing two-way communication between a deaf person and a hearing person
US8886169B2 (en) * 2011-10-25 2014-11-11 At&T Intellectual Property I, Lp Apparatus and method for providing enhanced telephonic communications
US9191789B2 (en) 2013-10-02 2015-11-17 Captioncall, Llc Systems and methods for using a caption device with a mobile device
US9191493B2 (en) 2013-12-09 2015-11-17 Captioncall, Llc Methods and devices for updating an adaptive filter for echo cancellation
US10878721B2 (en) * 2014-02-28 2020-12-29 Ultratec, Inc. Semiautomated relay method and apparatus
US20180034961A1 (en) * 2014-02-28 2018-02-01 Ultratec, Inc. Semiautomated Relay Method and Apparatus
US10748523B2 (en) 2014-02-28 2020-08-18 Ultratec, Inc. Semiautomated relay method and apparatus
US20180270350A1 (en) 2014-02-28 2018-09-20 Ultratec, Inc. Semiautomated relay method and apparatus
US10389876B2 (en) * 2014-02-28 2019-08-20 Ultratec, Inc. Semiautomated relay method and apparatus
EP3496377B1 (en) * 2014-05-23 2020-09-30 Samsung Electronics Co., Ltd. System and method of providing voice-message call service
US9893938B1 (en) * 2014-10-31 2018-02-13 Sorenson Ip Holdings, Llc Apparatuses and methods for distributed configuration management of communication devices
US9247052B1 (en) 2014-11-14 2016-01-26 Captioncall, Llc Apparatuses and methods for routing digital voice data in a communication system for hearing-impaired users
US9946842B1 (en) 2015-03-02 2018-04-17 Sorenson Ip Holdings, Llc Methods and systems for routing patient information to a communication service provider and to a communication device for hearing-impaired users
CN104615591B (en) * 2015-03-10 2019-02-05 上海触乐信息科技有限公司 Forward direction input error correction method and device based on context
US9197745B1 (en) 2015-03-25 2015-11-24 Captioncall, Llc Communication device and related methods for automatically connecting to a captioning communication service to receive text captions following an interruption during a call
US9563418B1 (en) 2015-03-26 2017-02-07 Captioncall, Llc Communication endpoints, software update servers, and related methods
US9258415B1 (en) 2015-03-30 2016-02-09 Captioncall, Llc Communication device and related methods for offline data record modification and synchronization with a backend server associated with a relay service for hearing-impaired users
US9479650B1 (en) 2015-05-04 2016-10-25 Captioncall, Llc Methods and devices for updating filter coefficients during echo cancellation
US9686404B1 (en) 2015-08-05 2017-06-20 Sorenson Ip Holdings, Llc Methods and devices for automatically connecting to a communication service through a password protected network connection
US9380150B1 (en) 2015-09-16 2016-06-28 Captioncall, Llc Methods and devices for automatic volume control of a far-end voice signal provided to a captioning communication service
US9525830B1 (en) * 2015-11-12 2016-12-20 Captioncall Llc Captioning communication systems
US9374536B1 (en) * 2015-11-12 2016-06-21 Captioncall, Llc Video captioning communication system, devices and related methods for captioning during a real-time video communication session
US20170187876A1 (en) * 2015-12-28 2017-06-29 Peter Hayes Remote automated speech to text including editing in real-time ("raster") systems and methods for using the same
US9674351B1 (en) * 2016-10-06 2017-06-06 Sorenson Ip Holdings, Llc Remote voice recognition
US10339960B2 (en) * 2016-10-13 2019-07-02 International Business Machines Corporation Personal device for hearing degradation monitoring
CN106973333B (en) * 2017-03-27 2019-11-12 山东浪潮商用系统有限公司 Method and device based on the video caption wrong word word error correction compared
US10176366B1 (en) 2017-11-01 2019-01-08 Sorenson Ip Holdings Llc Video relay service, communication system, and related methods for performing artificial intelligence sign language translation services in a video relay service environment
US10192554B1 (en) 2018-02-26 2019-01-29 Sorenson Ip Holdings, Llc Transcription of communications using multiple speech recognition systems
US10789954B2 (en) * 2018-08-29 2020-09-29 Sorenson Ip Holdings, Llc Transcription presentation
US11017778B1 (en) 2018-12-04 2021-05-25 Sorenson Ip Holdings, Llc Switching between speech recognition systems
US11170761B2 (en) 2018-12-04 2021-11-09 Sorenson Ip Holdings, Llc Training of speech recognition systems
US10388272B1 (en) 2018-12-04 2019-08-20 Sorenson Ip Holdings, Llc Training speech recognition systems using word sequences
US10573312B1 (en) * 2018-12-04 2020-02-25 Sorenson Ip Holdings, Llc Transcription generation from multiple speech recognition systems
US11423220B1 (en) 2019-04-26 2022-08-23 Bank Of America Corporation Parsing documents using markup language tags
US11783005B2 (en) 2019-04-26 2023-10-10 Bank Of America Corporation Classifying and mapping sentences using machine learning
WO2021029627A1 (en) * 2019-08-13 2021-02-18 Samsung Electronics Co., Ltd. Server that supports speech recognition of device, and operation method of the server
US11526804B2 (en) 2019-08-27 2022-12-13 Bank Of America Corporation Machine learning model training for reviewing documents
US11556711B2 (en) 2019-08-27 2023-01-17 Bank Of America Corporation Analyzing documents using machine learning
US11423231B2 (en) 2019-08-27 2022-08-23 Bank Of America Corporation Removing outliers from training data for machine learning
US11449559B2 (en) 2019-08-27 2022-09-20 Bank Of America Corporation Identifying similar sentences for machine learning
US11539900B2 (en) * 2020-02-21 2022-12-27 Ultratec, Inc. Caption modification and augmentation systems and methods for use by hearing assisted user
US11321047B2 (en) 2020-06-11 2022-05-03 Sorenson Ip Holdings, Llc Volume adjustments
CN113949482A (en) * 2020-07-15 2022-01-18 华为技术有限公司 Data transmission method, device, forwarding node and computer readable storage medium
US11488604B2 (en) 2020-08-19 2022-11-01 Sorenson Ip Holdings, Llc Transcription of audio
US11659078B2 (en) 2020-10-19 2023-05-23 Sorenson Ip Holdings, Llc Presentation of communications
US11556696B2 (en) * 2021-03-15 2023-01-17 Avaya Management L.P. Systems and methods for processing and displaying messages in digital communications
US11909911B2 (en) * 2021-07-02 2024-02-20 Mezmo Corporation System for centralized captioned telephone service
US20230141096A1 (en) * 2021-11-11 2023-05-11 Sorenson Ip Holdings, Llc Transcription presentation

Citations (39)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5715370A (en) * 1992-11-18 1998-02-03 Canon Information Systems, Inc. Method and apparatus for extracting text from a structured data file and converting the extracted text to speech
US6243445B1 (en) * 1998-11-03 2001-06-05 At&T Corporation Method and apparatus for telephone data network access
US20010005825A1 (en) * 1997-09-08 2001-06-28 Engelke Robert M. Real-time transcription correction system
US20010047270A1 (en) * 2000-02-16 2001-11-29 Gusick David L. Customer service system and method
US20010047258A1 (en) * 1998-09-22 2001-11-29 Anthony Rodrigo Method and system of configuring a speech recognition system
US20020055974A1 (en) * 2000-10-17 2002-05-09 Hawkes Rycharde Jeffery Content provider entity for communication session
US20020091832A1 (en) * 2000-10-17 2002-07-11 Low Colin Andrew Helper entity for communication session
US6513003B1 (en) * 2000-02-03 2003-01-28 Fair Disclosure Financial Network, Inc. System and method for integrated delivery of media and synchronized transcription
US20030028448A1 (en) * 2001-05-10 2003-02-06 Honeywell International Inc. Automated customer support system
US20030046350A1 (en) * 2001-09-04 2003-03-06 Systel, Inc. System for transcribing dictation
US20030125950A1 (en) * 2001-09-06 2003-07-03 Avila J. Albert Semi-automated intermodal voice to data transcription method and apparatus
US20030177009A1 (en) * 2002-03-15 2003-09-18 Gilad Odinak System and method for providing a message-based communications infrastructure for automated call center operation
US20030187659A1 (en) * 2002-03-15 2003-10-02 Samsung Electronics Co., Ltd. Method and apparatus for controlling devices connected to home network
US20040019638A1 (en) * 1998-09-11 2004-01-29 Petr Makagon Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
US20040064317A1 (en) * 2002-09-26 2004-04-01 Konstantin Othmer System and method for online transcription services
US20040204941A1 (en) * 2003-03-28 2004-10-14 Wetype4U Digital transcription system and method
US6944593B2 (en) * 2001-10-02 2005-09-13 Hitachi, Ltd. Speech input system, speech portal server, and speech input terminal
US20050289130A1 (en) * 2004-06-23 2005-12-29 Cohen Darryl R Method for responding to customer queries
US6990335B1 (en) * 2004-11-18 2006-01-24 Charles G. Shamoon Ubiquitous connectivity and control system for remote locations
US6999932B1 (en) * 2000-10-10 2006-02-14 Intel Corporation Language independent voice-based search system
US20060047767A1 (en) * 1999-09-03 2006-03-02 Dodrill Lewis D Unified messaging system using web based application server for management of messages using standardized servers
US7130401B2 (en) * 2004-03-09 2006-10-31 Discernix, Incorporated Speech to text conversion system
US7164753B2 (en) * 1999-04-08 2007-01-16 Ultratec, Incl Real-time transcription correction system
US7197459B1 (en) * 2001-03-19 2007-03-27 Amazon Technologies, Inc. Hybrid machine/human computing arrangement
US7428702B1 (en) * 2008-01-27 2008-09-23 International Business Machines Corporation Method and system for dynamic message correction
US20080260032A1 (en) * 2007-04-17 2008-10-23 Wei Hu Method and apparatus for caption detection
US7555104B2 (en) * 1997-09-08 2009-06-30 Ultratec, Inc. Relay for personal interpreter
US7660398B2 (en) * 2004-02-18 2010-02-09 Ultratec, Inc. Captioned telephone service
US7698140B2 (en) * 2006-03-06 2010-04-13 Foneweb, Inc. Message transcription, voice query and query delivery system
US20100138221A1 (en) * 2008-12-02 2010-06-03 Boys Donald R Dedicated hardware/software voice-to-text system
US7792675B2 (en) * 2006-04-20 2010-09-07 Vianix Delaware, Llc System and method for automatic merging of multiple time-stamped transcriptions
US7826635B2 (en) * 2000-12-22 2010-11-02 Justin Santa Barbara System and method for improving accuracy of signal interpretation
US7881441B2 (en) * 2005-06-29 2011-02-01 Ultratec, Inc. Device independent text captioned telephone service
US20110040754A1 (en) * 2009-08-14 2011-02-17 David Peto Metadata tagging of moving and still image content
US20110123003A1 (en) * 2009-11-24 2011-05-26 Sorenson Comunications, Inc. Methods and systems related to text caption error correction
US8213578B2 (en) * 1997-09-08 2012-07-03 Ultratec, Inc. System for text assisted telephony
US8416925B2 (en) * 2005-06-29 2013-04-09 Ultratec, Inc. Device independent text captioned telephone service
US8515024B2 (en) * 2010-01-13 2013-08-20 Ultratec, Inc. Captioned telephone service
US8515748B2 (en) * 2009-02-03 2013-08-20 International Business Machines Corporation Mobile phone communication gap recovery

Family Cites Families (118)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4777469A (en) 1987-07-17 1988-10-11 Ultratec, Inc. Public terminal receptacle
US6549611B2 (en) 1988-10-11 2003-04-15 Ultratec, Inc. Text enhanced telephony
US5432837A (en) 1992-05-20 1995-07-11 Ultratec, Inc. Telecommunication device for the deaf with automatic transmission capability
US5724405A (en) * 1988-10-11 1998-03-03 Ultratec, Inc. Text enhanced telephony
US5081673A (en) 1988-10-11 1992-01-14 Engelke Robert M Voice bridge for relay center
US6075842A (en) * 1988-10-11 2000-06-13 Ultratec, Inc. Text enhanced telephony
US4959847A (en) 1989-04-05 1990-09-25 Ultratec, Inc. Telecommunications device with automatic code detection and switching
US5146502A (en) * 1990-02-26 1992-09-08 Davis, Van Nortwick & Company Speech pattern correction device for deaf and voice-impaired
US5572423A (en) * 1990-06-14 1996-11-05 Lucent Technologies Inc. Method for correcting spelling using error frequencies
US5163081A (en) * 1990-11-05 1992-11-10 At&T Bell Laboratories Automated dual-party-relay telephone system
US6075841A (en) 1992-01-09 2000-06-13 Ultratec, Inc. In-line text display for telephone terminal employing data filtering
US5327479A (en) 1992-05-20 1994-07-05 Ultratec, Inc. Telecommunication device for the deaf with interrupt and pseudo-duplex capability
US5325417A (en) 1992-05-20 1994-06-28 Ultratec, Inc. Telecommunication device for the deaf with automatic self-identification
US5574784A (en) * 1992-11-20 1996-11-12 Lucent Technologies Inc. Dynamic admission control for telecommunications relay service with text-to-speech synthesis
US5369704A (en) 1993-03-24 1994-11-29 Engate Incorporated Down-line transcription system for manipulating real-time testimony
US7631343B1 (en) 1993-03-24 2009-12-08 Endgate LLC Down-line transcription system using automatic tracking and revenue collection
US5576955A (en) * 1993-04-08 1996-11-19 Oracle Corporation Method and apparatus for proofreading in a computer system
US5581593A (en) 1994-06-10 1996-12-03 Ultratec, Inc. Combination telephone and alphanumeric entry device
US5604786A (en) 1994-06-10 1997-02-18 Ultratec, Inc. Telephone with unified features for hearing and deaf users
USD364865S (en) 1994-06-10 1995-12-05 Ultratec, Inc. Text telephone
US5687222A (en) 1994-07-05 1997-11-11 Nxi Communications, Inc. ITU/TDD modem
US5809112A (en) 1994-10-18 1998-09-15 Sprint Communications Co., L.P. Telecommunications relay system
US5636340A (en) * 1994-11-03 1997-06-03 Microsoft Corporation System and method for special effects for text objects
US5809425A (en) 1995-01-03 1998-09-15 Ultratec, Inc. Gateway for low cost alphanumeric paging entry system
US5978654A (en) 1995-01-03 1999-11-02 Ultratec, Inc. Alphanumeric paging entry system
US5754737A (en) * 1995-06-07 1998-05-19 Microsoft Corporation System for supporting interactive text correction and user guidance features
AUPN520495A0 (en) * 1995-09-04 1995-09-28 Charon Holdings Pty Ltd Reading aid
US5855000A (en) 1995-09-08 1998-12-29 Carnegie Mellon University Method and apparatus for correcting and repairing machine-transcribed input using independent or cross-modal secondary input
US5680443A (en) * 1995-11-08 1997-10-21 At & T Smart messages and smart macros for telecommunications relay service (TRS) and operator services for deaf (OSD)
US5712901A (en) * 1996-06-26 1998-01-27 Mci Communications Corporation Automatic voice/text translation of phone mail messages
KR100453021B1 (en) * 1996-09-27 2005-04-08 코닌클리케 필립스 일렉트로닉스 엔.브이. Oral Text Recognition Method and System
US6493426B2 (en) 1997-09-08 2002-12-10 Ultratec, Inc. Relay for personal interpreter
US5909482A (en) 1997-09-08 1999-06-01 Ultratec, Inc. Relay for personal interpreter
US6174170B1 (en) * 1997-10-21 2001-01-16 Sony Corporation Display of text symbols associated with audio data reproducible from a recording disc
US5974116A (en) 1998-07-02 1999-10-26 Ultratec, Inc. Personal interpreter
US6360010B1 (en) * 1998-08-12 2002-03-19 Lucent Technologies, Inc. E-mail signature block segmentation
US6175819B1 (en) 1998-09-11 2001-01-16 William Van Alstine Translating telephone
US6473778B1 (en) * 1998-12-24 2002-10-29 At&T Corporation Generating hypermedia documents from transcriptions of television programs using parallel text alignment
US6314397B1 (en) * 1999-04-13 2001-11-06 International Business Machines Corp. Method and apparatus for propagating corrections in speech recognition software
US6789231B1 (en) 1999-10-05 2004-09-07 Microsoft Corporation Method and system for providing alternatives for text derived from stochastic input sources
US6941345B1 (en) * 1999-12-03 2005-09-06 Nortel Networks Limited Real-time, text-based messaging between devices in plural communities
DE10004348A1 (en) * 2000-01-27 2001-08-30 Deutsche Telephonwerk Kabel Telecommunication system
US6260011B1 (en) 2000-03-20 2001-07-10 Microsoft Corporation Methods and apparatus for automatically synchronizing electronic audio files with electronic text files
GB2382744B (en) 2000-09-19 2004-06-02 Ultratec Inc Relay for personal interpreter
JP3494292B2 (en) * 2000-09-27 2004-02-09 インターナショナル・ビジネス・マシーンズ・コーポレーション Error correction support method for application data, computer device, application data providing system, and storage medium
US7130790B1 (en) * 2000-10-24 2006-10-31 Global Translations, Inc. System and method for closed caption data translation
US7266767B2 (en) * 2000-11-27 2007-09-04 Parker Philip M Method and apparatus for automated authoring and marketing
US6940617B2 (en) * 2001-02-09 2005-09-06 Matsushita Electric Industrial Co., Ltd. Printing control interface system and method with handwriting discrimination capability
US6882707B2 (en) * 2001-02-21 2005-04-19 Ultratec, Inc. Method and apparatus for training a call assistant for relay re-voicing
US20020194278A1 (en) 2001-04-03 2002-12-19 Michael Golan System and method for e-mail correction
US20030088687A1 (en) * 2001-12-28 2003-05-08 Lee Begeja Method and apparatus for automatically converting source video into electronic mail messages
US6820055B2 (en) 2001-04-26 2004-11-16 Speche Communications Systems and methods for automated audio transcription, translation, and transfer with text display software for manipulating the text
US7035804B2 (en) 2001-04-26 2006-04-25 Stenograph, L.L.C. Systems and methods for automated audio transcription, translation, and transfer
US6504910B1 (en) 2001-06-07 2003-01-07 Robert Engelke Voice and text transmission system
US20030023689A1 (en) 2001-07-26 2003-01-30 International Business Machines Corporation Editing messaging sessions for a record
US7336775B2 (en) * 2001-10-30 2008-02-26 Nikon Corporation Image storage apparatus, image storage supporting apparatus, image storage system, image management apparatus and image saving apparatus
US7296057B2 (en) 2002-01-08 2007-11-13 International Business Machines Corporation Method for user-specified error correction in an instant messaging system
AU2003229313A1 (en) * 2002-05-15 2003-12-02 Thomson Licensing S.A. Close captioning system in windows based graphics system
US7295882B2 (en) * 2002-06-27 2007-11-13 International Business Machines Corporation Method and apparatus for audible error code detection and identification
US6885731B2 (en) * 2002-07-29 2005-04-26 Robert M. Engelke Captioned telephone with emergency access feature
DE10245527A1 (en) * 2002-09-30 2004-04-15 OCé PRINTING SYSTEMS GMBH Data object management method for use with an electrographic printer for automatic generation of program code, documentation text and a management information database, said method using data labels for text replacement
US6816834B2 (en) 2002-10-23 2004-11-09 Jon Jaroker System and method for secure real-time high accuracy speech to text conversion of general quality speech
US7539086B2 (en) 2002-10-23 2009-05-26 J2 Global Communications, Inc. System and method for the secure, real-time, high accuracy conversion of general-quality speech into text
US7774694B2 (en) * 2002-12-06 2010-08-10 3M Innovation Properties Company Method and system for server-based sequential insertion processing of speech recognition results
US7444285B2 (en) * 2002-12-06 2008-10-28 3M Innovative Properties Company Method and system for sequential insertion of speech recognition results to facilitate deferred transcription services
US20050096910A1 (en) * 2002-12-06 2005-05-05 Watson Kirk L. Formed document templates and related methods and systems for automated sequential insertion of speech recognition results
EP1590798A2 (en) * 2003-02-05 2005-11-02 Verint Systems Inc. Method for automatic and semi-automatic classification and clustering of non-deterministic texts
US7305627B2 (en) 2003-04-01 2007-12-04 International Business Machines Corporation Apparatus and method for correcting previously sent messages in a real-time messaging system
US9710819B2 (en) 2003-05-05 2017-07-18 Interactions Llc Real-time transcription system utilizing divided audio chunks
US7516404B1 (en) * 2003-06-02 2009-04-07 Colby Steven M Text correction
US20050086702A1 (en) * 2003-10-17 2005-04-21 Cormack Christopher J. Translation of text encoded in video signals
JP4864712B2 (en) 2003-10-21 2012-02-01 コーニンクレッカ フィリップス エレクトロニクス エヌ ヴィ Intelligent speech recognition with user interface
US7315612B2 (en) 2003-11-04 2008-01-01 Verizon Business Global Llc Systems and methods for facilitating communications involving hearing-impaired parties
US20050102140A1 (en) 2003-11-12 2005-05-12 Joel Davne Method and system for real-time transcription and correction using an electronic communication environment
US20050131840A1 (en) * 2003-12-15 2005-06-16 Pitney Bowes Incorporated Method and system for generating characterizing information descriptive of selected printed material such as a particular address block
US8408913B2 (en) * 2004-01-08 2013-04-02 Linguaversal, SL System, method, computer program and data set which are intended to facilitate language learning by means of sound identification
US7376561B2 (en) 2004-02-23 2008-05-20 Louis Ralph Rennillo Real-time transcription system
US20080288250A1 (en) 2004-02-23 2008-11-20 Louis Ralph Rennillo Real-time transcription system
US20050226398A1 (en) * 2004-04-09 2005-10-13 Bojeun Mark C Closed Captioned Telephone and Computer System
US8321786B2 (en) * 2004-06-17 2012-11-27 Apple Inc. Routine and interface for correcting electronic text
US20060101406A1 (en) * 2004-10-21 2006-05-11 Microsoft Corporation Object test bench
US20060092291A1 (en) * 2004-10-28 2006-05-04 Bodie Jeffrey C Digital imaging system
KR100595709B1 (en) * 2005-01-06 2006-06-30 엘지전자 주식회사 A method for providing improved instant messanger service in a mobile terminal
US20060161631A1 (en) 2005-01-18 2006-07-20 Luigi Lira Revisions of already sent messages in an instant messaging communication
US7269561B2 (en) * 2005-04-19 2007-09-11 Motorola, Inc. Bandwidth efficient digital voice communication system and method
US20070124387A1 (en) 2005-11-22 2007-05-31 Yahoo! Inc. Previous communication updating in instant messaging
US20070118372A1 (en) * 2005-11-23 2007-05-24 General Electric Company System and method for generating closed captions
US7779353B2 (en) * 2006-05-19 2010-08-17 Microsoft Corporation Error checking web documents
US20070280463A1 (en) * 2006-05-31 2007-12-06 Farrokh Mohammadzadeh Kouchri Systems, devices, and methods for managing call requests
JP4453687B2 (en) * 2006-08-03 2010-04-21 日本電気株式会社 Text mining device, text mining method, and text mining program
WO2008024507A1 (en) * 2006-08-24 2008-02-28 Siemens Energy & Automation, Inc. Devices, systems, and methods for configuring a programmable logic controller
US8626486B2 (en) * 2006-09-05 2014-01-07 Google Inc. Automatic spelling correction for machine translation
KR100834549B1 (en) * 2006-10-19 2008-06-02 한국전자통신연구원 System for language translation and method of providing language translation service
EP1933242A1 (en) * 2006-12-11 2008-06-18 Sitecore A/S A method for ensuring internet content compliance
US8358965B2 (en) * 2006-12-30 2013-01-22 Realtime Learning Systems, Llc Internet based learning systems
US20080177623A1 (en) 2007-01-24 2008-07-24 Juergen Fritsch Monitoring User Interactions With A Document Editing System
US20090037171A1 (en) 2007-08-03 2009-02-05 Mcfarland Tim J Real-time voice transcription system
US7933783B2 (en) * 2007-10-01 2011-04-26 American Well Corporation Medical listener
US10058784B2 (en) * 2007-10-03 2018-08-28 785291314, Inc. Game systems with interoperating or both interoperating and interrelated quizzes and/or puzzles
US8077983B2 (en) * 2007-10-04 2011-12-13 Zi Corporation Of Canada, Inc. Systems and methods for character correction in communication devices
US7818183B2 (en) * 2007-10-22 2010-10-19 American Well Corporation Connecting consumers with service providers
KR20090041929A (en) * 2007-10-25 2009-04-29 한국전자통신연구원 Method and system for supporting manual using handling mistake pattern analysis in a user device
CN101903946B (en) 2007-12-21 2012-09-26 Nvoq股份有限公司 Distributed dictation/transcription system
US20090192782A1 (en) * 2008-01-28 2009-07-30 William Drewes Method for increasing the accuracy of statistical machine translation (SMT)
KR101478620B1 (en) * 2008-04-22 2015-01-05 삼성전자주식회사 Method and apparatus for segmenting recorded news program according to articles
US20090286210A1 (en) * 2008-05-14 2009-11-19 Fuzzy Logic Methods and Systems for Providing Interactive Content
US20090326938A1 (en) 2008-05-28 2009-12-31 Nokia Corporation Multiword text correction
KR101462932B1 (en) 2008-05-28 2014-12-04 엘지전자 주식회사 Mobile terminal and text correction method
US20090319927A1 (en) * 2008-06-21 2009-12-24 Microsoft Corporation Checking document rules and presenting contextual results
US8358781B2 (en) * 2008-11-30 2013-01-22 Red Hat, Inc. Nonlinear feedback mode for block ciphers
US20100169073A1 (en) * 2008-12-31 2010-07-01 Voice Muffler Corporation Foldable Wireless Device for Language Translation
US20100222649A1 (en) * 2009-03-02 2010-09-02 American Well Systems Remote medical servicing
US8739055B2 (en) * 2009-05-07 2014-05-27 Microsoft Corporation Correction of typographical errors on touch displays
US20100332217A1 (en) * 2009-06-29 2010-12-30 Shalom Wintner Method for text improvement via linguistic abstractions
US20110018812A1 (en) * 2009-07-21 2011-01-27 Cisco Technology, Inc. Fast Typographical Error Correction for Touchscreen Keyboards
US9712672B2 (en) * 2009-10-01 2017-07-18 Avaya Inc. Call response system
US9350857B1 (en) 2014-12-16 2016-05-24 Ultratec, Inc. 911 call assistance for assisted device user
US8775175B1 (en) * 2012-06-01 2014-07-08 Google Inc. Performing dictation correction

Patent Citations (40)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5715370A (en) * 1992-11-18 1998-02-03 Canon Information Systems, Inc. Method and apparatus for extracting text from a structured data file and converting the extracted text to speech
US20010005825A1 (en) * 1997-09-08 2001-06-28 Engelke Robert M. Real-time transcription correction system
US7555104B2 (en) * 1997-09-08 2009-06-30 Ultratec, Inc. Relay for personal interpreter
US8213578B2 (en) * 1997-09-08 2012-07-03 Ultratec, Inc. System for text assisted telephony
US20040019638A1 (en) * 1998-09-11 2004-01-29 Petr Makagon Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment
US20010047258A1 (en) * 1998-09-22 2001-11-29 Anthony Rodrigo Method and system of configuring a speech recognition system
US6243445B1 (en) * 1998-11-03 2001-06-05 At&T Corporation Method and apparatus for telephone data network access
US7164753B2 (en) * 1999-04-08 2007-01-16 Ultratec, Incl Real-time transcription correction system
US20060047767A1 (en) * 1999-09-03 2006-03-02 Dodrill Lewis D Unified messaging system using web based application server for management of messages using standardized servers
US6513003B1 (en) * 2000-02-03 2003-01-28 Fair Disclosure Financial Network, Inc. System and method for integrated delivery of media and synchronized transcription
US20010047270A1 (en) * 2000-02-16 2001-11-29 Gusick David L. Customer service system and method
US6999932B1 (en) * 2000-10-10 2006-02-14 Intel Corporation Language independent voice-based search system
US20020091832A1 (en) * 2000-10-17 2002-07-11 Low Colin Andrew Helper entity for communication session
US20020055974A1 (en) * 2000-10-17 2002-05-09 Hawkes Rycharde Jeffery Content provider entity for communication session
US7826635B2 (en) * 2000-12-22 2010-11-02 Justin Santa Barbara System and method for improving accuracy of signal interpretation
US7197459B1 (en) * 2001-03-19 2007-03-27 Amazon Technologies, Inc. Hybrid machine/human computing arrangement
US20030028448A1 (en) * 2001-05-10 2003-02-06 Honeywell International Inc. Automated customer support system
US20030046350A1 (en) * 2001-09-04 2003-03-06 Systel, Inc. System for transcribing dictation
US20030125950A1 (en) * 2001-09-06 2003-07-03 Avila J. Albert Semi-automated intermodal voice to data transcription method and apparatus
US6944593B2 (en) * 2001-10-02 2005-09-13 Hitachi, Ltd. Speech input system, speech portal server, and speech input terminal
US20030187659A1 (en) * 2002-03-15 2003-10-02 Samsung Electronics Co., Ltd. Method and apparatus for controlling devices connected to home network
US20030177009A1 (en) * 2002-03-15 2003-09-18 Gilad Odinak System and method for providing a message-based communications infrastructure for automated call center operation
US20040064317A1 (en) * 2002-09-26 2004-04-01 Konstantin Othmer System and method for online transcription services
US20040204941A1 (en) * 2003-03-28 2004-10-14 Wetype4U Digital transcription system and method
US7660398B2 (en) * 2004-02-18 2010-02-09 Ultratec, Inc. Captioned telephone service
US7130401B2 (en) * 2004-03-09 2006-10-31 Discernix, Incorporated Speech to text conversion system
US20050289130A1 (en) * 2004-06-23 2005-12-29 Cohen Darryl R Method for responding to customer queries
US6990335B1 (en) * 2004-11-18 2006-01-24 Charles G. Shamoon Ubiquitous connectivity and control system for remote locations
US8416925B2 (en) * 2005-06-29 2013-04-09 Ultratec, Inc. Device independent text captioned telephone service
US7881441B2 (en) * 2005-06-29 2011-02-01 Ultratec, Inc. Device independent text captioned telephone service
US7698140B2 (en) * 2006-03-06 2010-04-13 Foneweb, Inc. Message transcription, voice query and query delivery system
US7792675B2 (en) * 2006-04-20 2010-09-07 Vianix Delaware, Llc System and method for automatic merging of multiple time-stamped transcriptions
US20080260032A1 (en) * 2007-04-17 2008-10-23 Wei Hu Method and apparatus for caption detection
US7428702B1 (en) * 2008-01-27 2008-09-23 International Business Machines Corporation Method and system for dynamic message correction
US20100138221A1 (en) * 2008-12-02 2010-06-03 Boys Donald R Dedicated hardware/software voice-to-text system
US8515748B2 (en) * 2009-02-03 2013-08-20 International Business Machines Corporation Mobile phone communication gap recovery
US20110040754A1 (en) * 2009-08-14 2011-02-17 David Peto Metadata tagging of moving and still image content
US20110123003A1 (en) * 2009-11-24 2011-05-26 Sorenson Comunications, Inc. Methods and systems related to text caption error correction
US8379801B2 (en) * 2009-11-24 2013-02-19 Sorenson Communications, Inc. Methods and systems related to text caption error correction
US8515024B2 (en) * 2010-01-13 2013-08-20 Ultratec, Inc. Captioned telephone service

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20150051908A1 (en) * 2009-11-24 2015-02-19 Captioncall, Llc Methods and apparatuses related to text caption error correction
US9336689B2 (en) * 2009-11-24 2016-05-10 Captioncall, Llc Methods and apparatuses related to text caption error correction
US10186170B1 (en) 2009-11-24 2019-01-22 Sorenson Ip Holdings, Llc Text caption error correction
US9324324B2 (en) 2014-05-22 2016-04-26 Nedelco, Inc. Adaptive telephone relay service systems
CN104464736A (en) * 2014-12-15 2015-03-25 北京百度网讯科技有限公司 Error correction method and device for voice recognition text
US11532308B2 (en) * 2020-05-04 2022-12-20 Rovi Guides, Inc. Speech-to-text system
US11790916B2 (en) 2020-05-04 2023-10-17 Rovi Guides, Inc. Speech-to-text system
WO2021249323A1 (en) * 2020-06-09 2021-12-16 北京字节跳动网络技术有限公司 Information processing method, system and apparatus, and electronic device and storage medium
US11900945B2 (en) 2020-06-09 2024-02-13 Beijing Bytedance Network Technology Co., Ltd. Information processing method, system, apparatus, electronic device and storage medium
US20240062762A1 (en) * 2020-06-09 2024-02-22 Beijing Bytedance Network Technology Co., Ltd. Information processing method, system, apparatus, electronic device and storage medium
JP7448672B2 (en) 2020-06-09 2024-03-12 北京字節跳動網絡技術有限公司 Information processing methods, systems, devices, electronic devices and storage media
US11562731B2 (en) 2020-08-19 2023-01-24 Sorenson Ip Holdings, Llc Word replacement in transcriptions

Also Published As

Publication number Publication date
US20150051908A1 (en) 2015-02-19
US20110123003A1 (en) 2011-05-26
US10186170B1 (en) 2019-01-22
US9336689B2 (en) 2016-05-10
US8379801B2 (en) 2013-02-19

Similar Documents

Publication Publication Date Title
US10186170B1 (en) Text caption error correction
US11368581B2 (en) Semiautomated relay method and apparatus
US11664029B2 (en) Semiautomated relay method and apparatus
US10542141B2 (en) Semiautomated relay method and apparatus
US9633658B2 (en) Computer-implemented system and method for transcription error reduction during a live call
US10176366B1 (en) Video relay service, communication system, and related methods for performing artificial intelligence sign language translation services in a video relay service environment
US10748523B2 (en) Semiautomated relay method and apparatus
US11848026B2 (en) Performing artificial intelligence sign language translation services in a video relay service environment
NZ753695A (en) Semiautomated relay method and apparatus
AU2019203487A1 (en) Semiautomated relay method and apparatus

Legal Events

Date Code Title Description
AS Assignment

Owner name: SORENSON COMMUNICATIONS, INC., UTAH

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:ROMRIELL, JOSEPH N.;BROOKSBY, SCOT LORIN;ROYLANCE, SHANE ARTHUR;AND OTHERS;REEL/FRAME:030647/0582

Effective date: 20090902

AS Assignment

Owner name: SORENSON COMMUNICATIONS, INC., UTAH

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNORS:ROMRIELL, JOSEPH N.;BROOKSBY, SCOT L.;ROYLANCE, SHANE ARTHUR;AND OTHERS;REEL/FRAME:031161/0206

Effective date: 20090902

Owner name: CAPTION CALL LLC, UTAH

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:SORENSON COMMUNICATIONS, INC.;REEL/FRAME:031161/0082

Effective date: 20130709

AS Assignment

Owner name: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATE

Free format text: SENIOR FIRST LIEN PATENT SECURITY AGREEMENT;ASSIGNOR:CAPTIONCALL, LLC;REEL/FRAME:032250/0617

Effective date: 20140211

Owner name: U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGEN

Free format text: SECOND LIEN PATENT SECURITY AGREEMENT;ASSIGNOR:CAPTIONCALL, LLC;REEL/FRAME:032250/0654

Effective date: 20140211

STCB Information on status: application discontinuation

Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION

AS Assignment

Owner name: SORENSON IP HOLDINGS, LLC, UTAH

Free format text: ASSIGNMENT OF ASSIGNORS INTEREST;ASSIGNOR:CAPTIONCALL, LLC;REEL/FRAME:041122/0780

Effective date: 20170103

AS Assignment

Owner name: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLAT

Free format text: PATENT SECURITY AGREEMENT;ASSIGNORS:SORENSEN COMMUNICATIONS, LLC;CAPTIONCALL, LLC;REEL/FRAME:050084/0793

Effective date: 20190429

Owner name: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT, NEW YORK

Free format text: PATENT SECURITY AGREEMENT;ASSIGNORS:SORENSEN COMMUNICATIONS, LLC;CAPTIONCALL, LLC;REEL/FRAME:050084/0793

Effective date: 20190429

AS Assignment

Owner name: CAPTIONCALL, LLC, UTAH

Free format text: RELEASE BY SECURED PARTY;ASSIGNOR:CORTLAND CAPITAL MARKET SERVICES LLC;REEL/FRAME:058533/0467

Effective date: 20211112

Owner name: SORENSON COMMUNICATIONS, LLC, UTAH

Free format text: RELEASE BY SECURED PARTY;ASSIGNOR:CORTLAND CAPITAL MARKET SERVICES LLC;REEL/FRAME:058533/0467

Effective date: 20211112