US20040030726A1 - Content management system - Google Patents

Content management system Download PDF

Info

Publication number
US20040030726A1
US20040030726A1 US10/632,801 US63280103A US2004030726A1 US 20040030726 A1 US20040030726 A1 US 20040030726A1 US 63280103 A US63280103 A US 63280103A US 2004030726 A1 US2004030726 A1 US 2004030726A1
Authority
US
United States
Prior art keywords
content
management system
outline
content management
set forth
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Abandoned
Application number
US10/632,801
Inventor
Sarah Baxter
Lisa Vogt
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
CGI Technologies and Solutions Inc
Original Assignee
American Management Systems Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by American Management Systems Inc filed Critical American Management Systems Inc
Priority to US10/632,801 priority Critical patent/US20040030726A1/en
Publication of US20040030726A1 publication Critical patent/US20040030726A1/en
Abandoned legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/958Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/12Use of codes for handling textual entities
    • G06F40/131Fragmentation of text files, e.g. creating reusable text-blocks; Linking to fragments, e.g. using XInclude; Namespaces
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/12Use of codes for handling textual entities
    • G06F40/137Hierarchical processing, e.g. outlines
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/12Use of codes for handling textual entities
    • G06F40/14Tree-structured documents
    • G06F40/143Markup, e.g. Standard Generalized Markup Language [SGML] or Document Type Definition [DTD]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/166Editing, e.g. inserting or deleting
    • G06F40/174Form filling; Merging
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/10Text processing
    • G06F40/197Version control
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
    • G06F40/205Parsing
    • G06F40/211Syntactic parsing, e.g. based on context-free grammar [CFG] or unification grammars
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10STECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00Data processing: database and file management or data structures
    • Y10S707/99931Database or file accessing
    • Y10S707/99933Query processing, i.e. searching
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10STECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00Data processing: database and file management or data structures
    • Y10S707/99941Database schema or data structure
    • Y10S707/99944Object-oriented database structure
    • Y10S707/99945Object-oriented database structure processing

Definitions

  • the present invention is directed to a system including apparatus, software and methods for organizing content from a variety of sources to be presented in a unified manner such as on a Web page.
  • the World Wide Web (“WWW”) has quickly become the vehicle for delivery of information inside and outside of organizations. Inside organizations Intranets deliver information to workers in an easily accessible manner. Outside organizations the Internet delivers information to the public at large. Information is delivered in units referred to herein as content. Content is basically any item (in whatever size or demarcation is most useful) of information, be it textual, graphical, audio, executable, or otherwise delivered to a user or viewer. Content is delivered by “web servers” in pages using embedded formatting tags readable by programs called “browsers.”
  • a content management system comprising: a repository separately storing content, an organizational component of the content and a format component of the content; and a content management system server that accesses the organizational component of the content and creates a display of the content based on the organizational component in accordance with the format component of the content.
  • a content management system for dynamically creating world wide web pages comprising: a repository separately storing content for the web pages, an organizational component of the content and a format component of the content; and a content management system server that receives a request from a web server for a web page and, in real time, accesses the organizational component of the content and creates a web page for the content based on the organization component in accordance with the format component of the content.
  • the above objects can also be achieved in a method of dynamically creating a web page from existing content comprising: storing content of the web page in a format native to the tools used to create the content; storing a separate format component of the web page indicating how to display the web page; storing a separate outline of the web page indicating a hierarchy of the content on the web page and the format component for the web page; and when requested assembling the web page, in real time, by accessing the outline of the web page, retrieving the content and format component referenced in the outline, organizing the content based on the outline of the web page and formatting the content based on the format component.
  • a computer-readable medium encoded with a data structure for a content management system separating content from an organizational component and a format component thereof, the data structure comprising: a table indexing sites to a site ID; a table indexing a document to the site ID using a document ID; a table indexing an outline to document ID using an outline ID; a table indexing at least one section to an outline ID using a section ID; a table indexing content to each section ID; and a table indexing a formatting component to an outline ID.
  • FIG. 1 is a block diagram of a web based content management system in accordance with a preferred embodiment of the present invention.
  • FIG. 2 is a conceptual diagram of a web based content management system in accordance with the preferred embodiment of the present invention.
  • FIG. 3 is a block diagram of the web based content management system shown in FIG. 2.
  • FIG. 4 is a data structure for a web based content management system in accordance with the preferred embodiment of the present invention.
  • FIG. 5 is a flow chart for the migration of existing content to the content management system in accordance with the preferred embodiment of the present invention.
  • FIG. 6 is an example of a website organizational model.
  • FIG. 7 is a flow chart for the migration of new content to the content management system in accordance with the preferred embodiment of the present invention.
  • FIG. 8 is a flow chart showing the assembly procedure in the content management system in accordance with the preferred embodiment of the present invention.
  • FIG. 9 is a flow chart of the personalization process referenced in FIG. 8.
  • FIG. 10 is a flow chart showing the trigger procedure in the content management system in accordance with the preferred embodiment of the present invention.
  • the procedures are machine operations performed in conjunction with other machines and possibly human operators.
  • Useful machines for performing the operations of the present invention include general purpose digital computers, routers, switches, and other similar devices.
  • the present invention relates to method steps, software, and associated hardware configured to process electrical or other physical signals to generate other desired physical signals.
  • the apparatus set forth in the present application may be specifically constructed for the required purposes or it may comprise a general purpose computer or terminal selectively activated or reconfigured by a computer program stored in the computer.
  • the procedures presented herein are not inherently related to any particular computer or other apparatus.
  • various general purpose machines may be used with programs in accordance with the teachings herein, or it may prove more convenient to construct more specialized apparatus to perform the required method steps.
  • HTML hyper text markup language
  • database structures database structures and the ability to program general database systems as well as create web pages and CGI scripts. It being recognized that such practitioners do not require specific details of the software, but rather find data structure descriptions and process descriptions more desirable (due to the variety of suitable hardware and software platforms), such specifics are not discussed to avoid obscuring the invention.
  • FIG. 1 is a block diagram of a web based content management system in accordance with a preferred embodiment of the present invention.
  • the system shown in FIG. 1 is particularly suited to delivery of web pages over the Internet 100 (or an Intranet (not shown)).
  • HTML Hypertext links
  • FIG. 1 is particularly suited to delivery of information that use hypertext links or other mechanisms similar to the facilities provided by HTML (and XML) used in the WWW.
  • HTML and XML
  • the invention discussed herein is suited for use with a variety of information delivery systems including a variety of document management systems and training systems.
  • a key feature of the present invention is that content and the content's organization and format are separably stored and maintained for subsequent real time assembly. This allows the content creation function to be separated from the content design function, thereby simplifying the maintenance function.
  • content including text, graphics, programs, etc. . . .
  • the organization of the content is stored in an organizational components (for example, an outline) and the format of the content is stored in format components (for example templates and styles). Both the organizational components and the format components are stored separately from the raw content.
  • a content management system server 10 runs an assembly procedure, discussed hereinafter, to deliver requested content in a prescribed organization and format to end users utilizing computing devices, such as a personal computer 16 or a laptop 18 .
  • the organized and formatted content served by the content management system server 10 is provided to the Internet via a web server 12 .
  • Optional firewalls 14 a and 14 b can be utilized to provide security.
  • the content management system server 10 retrieves the organizational components, format components and content from a variety of sources, either directly connected to the content management system server 10 or via a network 20 .
  • the organizational and format components, along with the content are stored in a repository and accessed via an index discussed hereinafter.
  • content comes from content creators and is presented in a format and arranged in an organization determined by content designers.
  • Content creators include: authors, programmers, editors, and artists.
  • Content designers include: graphic artists, web designers and programmers.
  • Programs, such as JAVA applets are considered content and treated the same as any other content.
  • content making up the web pages is maintained by managers in conjunction with the content creators and designers.
  • the present invention divides the various tasks of creating and maintaining web page content into logical units. This allows anything transmitted or used by an end user to be considered content and to be governed by format rules.
  • a content management repository server 22 handles storing, serving and maintaining content and in conjunction with the various storage devices acts as a repository 60 .
  • the content management repository server 22 can also store and serve the organizational and format components.
  • the content management repository server 22 maintains an index cross-referencing content, formatting components and organizational components allowing the content to be stored on a variety of devices.
  • FIG. 1 shows an optical drive 52 , storing video, movies, and audio, as well as a traditional data storage unit 50 being directly connected to the content management repository 22 .
  • a variety of larger systems 42 including: a mainframe 44 ; an RS6000 46 ; and other devices 48 , are shown as being either directly connected to the content management repository 22 or being connected through the network 20 .
  • the content management repository 22 also maintains an index of the location of the content, format, components, and organizational components and serves the requested documents to the content management system server 10 upon request.
  • a variety of workstations 32 , 34 and 38 are connected to the network 20 for creating and updating the content as shown in FIG. 1.
  • content is stored in its native format to enable content creators easy access to the content for maintenance and/or modification.
  • word processing documents are stored in, for example, WORD® or WORDPERFECT® format while graphics are stored in the preferred format of the creator, for example, AUTOCAD, PHOTOSHOP, or COREL formats.
  • Creators can retrieve and modify their content through the back end and not be concerned with presentation or serving of the content. Access to the content can be controlled by the content management system server 10 or any other appropriate mechanism.
  • FIG. 2 is a conceptual diagram of a web based content management system in accordance with the preferred embodiment of the present invention.
  • the repository 60 is central to the content management system and acts as a database, or group of databases, storing content (or pointers thereto) along with organizational and format components (discussed hereinafter) for the display of content.
  • a variety of users access the content, organizational components and format components for which they are responsible.
  • Such users collectively called contributors, include programmers 62 ; designers 64 ; graphic artists 66 ; and authors 68 .
  • creators create and edit all forms of content (programs, text, graphics, charts, audio, video, etc.), while designers design the both the look and feel components of the client interface as well as overall format.
  • Such organizational and format components take the form of outlines and associated templates and section layouts discussed hereinafter.
  • the content and format stored in the repository 60 are assembled by an assembly procedure 70 prior to being served to end users as web pages.
  • FIG. 3 is a block data flow diagram of the web based content management system shown in FIG. 2.
  • Content design processes 72 and content creation processes 74 utilize creation tools 78 to create content and format components which are stored in the repository 70 .
  • a content management control processes 76 employs triggers (discussed hereinafter) for automated update processing and generally handles management and update of the content. If the content is an executable, such as with some Java applets or CGI scripts, an application services procedure 79 is provided to handle services related thereto.
  • the assembly procedure 70 in response to requests, pulls the content and format components from the repository 60 and provides assembled web pages to a web site 80 .
  • a web application 82 typically residing on a web server, acts as an interface.
  • Web site management is a business function that typically works between the web site 80 and the repository 60 to ensure that content and format are updated in an appropriate manner.
  • FIG. 4 is an example of a data structure that may be used for a web based content management system in accordance with the preferred embodiment of the present invention.
  • This data structure will have to be modified for other types of information delivery services.
  • a site such as a web site
  • Borders are a WWW convention in which content on the edge of a page, typically navigational aids, is repeated for each page using the border.
  • Each document is structured based on an outline. Sections are elements within each outline referencing content (or other sections) and may be reused within outlines.
  • Each outline may also have associated triggers that will initiate a review of the outline.
  • Each outline will have a template associated therewith to provide a format for content on the outline.
  • Each section may further have a style associated therewith for additional specific formatting options.
  • an existing outline is similar to the document under consideration, in some cases the outline can be modified to maximize re-use without affecting existing documents. This may be accomplished by designating some sections as optional (as shown above). For example, in the above described newsletter outline, three major sections exist, if a new document requires four major sections, a new optional, section may be added to the outline without affecting existing newsletters utilizing this outline.
  • the data structure shown in FIG. 4 ties together documents, outlines, styles, and templates and styles for use by the assembly procedure 70 .
  • Tables 1 through 16 describe the data structure shown in FIG. 4 for the content management system in detail.
  • PK Attribute Attribute Description
  • FK Trigger ID
  • Last Review Date Metadata kept for each site indicating the last time the site was reviewed for accuracy and consistency.
  • Trigger entries can be associated with each piece of the site. Triggers are conditions which initiate some form of maintenance action, such as notification e-mails or automatic update of content. Triggers are discussed more completely herein below.
  • a document is a publication such as a homepage, newsletter, interview transcript, product documen- tation, proposals, advertising, annual reports, etc . . .
  • a document when combined with one or more borders, makes up one or more web pages.
  • Attribute Attribute Description Document ID (PK) Unique identifier for each document.
  • Outline ID (FK) Unique identifier for each outline. Document Name Name of each document.
  • Site ID Unique identifier for each site.
  • Trigger ID Unique identifier for each trigger.
  • Creator ID Metadata kept for each row indicating the initial creator of the document.
  • Owner ID Metadata kept for each row indicating the owner of the document.
  • Orig. Pub. Date Metadata kept for each row indicating the initial publication date.
  • Creation Date Metadata kept for each row indicating the initial creation date.
  • Last Review Date Metadata kept for each row indicating the last time this document was reviewed for accuracy and consistency.
  • Border/Document Entity identifies borders and documents that make up a web page. Attribute Attribute Description Document ID (PK) Unique identifier for each document. Border ID (PK) Unique identifier for each border. Border Hierarchy Numeric representation defining a border's sequence within a document. URL URL which identifies the web page where the border/document combination are displayed. Creation Date Metadata kept for each border/document indica- ting the initial creation date. Last Review Date Metadata kept for each row indicating the last time this border/document combination was reviewed for accuracy and consistency.
  • Border Entity defines the allowed values for borders.
  • a border (usually defining navigation) can be horizontal or vertical. Multiple borders can appear on one page.
  • Attribute Attribute Description Border ID (PK) Unique identifier for each border. Border Name Name of each border. Description Textual description of each border.
  • Outline ID (FK) Unique identifier for each outline.
  • Trigger ID Unique identifier for each trigger.
  • Creator ID Metadata kept for each row indicating the initial creator of the border.
  • Owner ID Metadata kept for each row indicating the owner of the border by user id. Orig. Pub. Date Metadata kept for each border indicating the initial publication date. Creation Date Metadata kept for each border indicating the initial creation date. Last Review Date Metadata kept for each row indicating the last time this border was reviewed for accuracy and consistency.
  • a border is comprised of an outline and a template.
  • the border will be assessed as a whole, and one or more “triggers” may be assigned (discussed in detail below).
  • each border will be analyzed based on outline and template.
  • the outline specifies the content, while the template specifies the look and feel.
  • the document/border indicator used within the outline table T5 addresses a rule that 1) a border must use one outline; 2) a document must use one outline and 3) borders and documents will not use the same outline. To separate document outlines from border outlines without creating separate outline tables, the document/border indicator was used. The valid entries for this field are B for border and D for document.
  • Property ID 2 Unique identifier which defines a second global property for the template. i.e. background color.
  • Property ID n Unique identifier which defines additional global pro- perties for the template. i.e. background color. (Note that in a large-scale repository n properties would be required for a template.)
  • Creator ID Metadata kept for each row indicating the initial creator of the template.
  • Creation Date Metadata kept for each row indicating the initial creation date of the template.
  • Last Review Date Metadata kept for each row indicating the last time the template was reviewed for accuracy and consistency.
  • a template describes the properties which apply to formatting an outline, such as margin, type face, type color, etc. . . .
  • a template may contain an unlimited number of properties.
  • Style Entity defines the allowed values for styles. Style de- fines how content will appear within a section of an outline. Attribute Attribute Description Style ID (PK) Unique identifier for a style. Style Name Common reference name for a style. Description Textual description of the contents of a style. Trigger ID Unique identifier for each trigger. Creation Date Metadata kept for each row indicating the initial creation date. Last Review Date Metadata kept for each row indicating the last time this style was reviewed for accuracy and consistency.
  • the style table T7 describes the Style contained within each section/content combination.
  • styles when the formatting of a section or content item varies from the formatting defined in the template, such differing formatting is handled with styles.
  • styles When a section or content is allowed to have multiple types of formatting, then those types are defined as styles.
  • the elements contained within a section/content combination are the styles that may be re-used. For example, a first-level section header may be re-used within the sample newsletter outline shown above for Section 1, Section 2, and Section 3. The style would define the header section as 14 point Arial.
  • An example of the styles for the newsletter example is shown below.
  • Header red, 18 point, courier Title: black, 14 point, times roman Abstract: black, 14 point, times roman Body Section 1: black, 14 point, times roman Section 1.1: black, 14 point, times roman Section 1.1.1: black, 14 point, times roman Section 2: black, 14 point, times roman Section 2.1: black, 14 point, times roman Section 3: black, 14 point, times roman Section 3.1: black, 14 point, times roman Links to Related Topics: green, 10 point courier, spaced 1/4′′ apart Footer: black, 1 ⁇ 2′′ ⁇ 1 ⁇ 2′′ graphic
  • Section/Content/Style Entity defines the relationships of content within a section and the style applied to that content/section.
  • Attribute Attribute Description Document ID (PK) Unique identifier for each document.
  • Content Hierarchy Sequence number indicates the order in which content is applied within a section.
  • Last Review Date Metadata kept for each row indicating the last time this section/content/style instance was reviewed for accuracy and consistency.
  • Section Entity defines the allowed values for sections.
  • a sec- tion is a portion of an outline.
  • Attribute Attribute Description Section ID (PK) Unique identifier for each section.
  • Section Name Common reference name for each section. Description Textual description of each section.
  • Trigger ID Unique identifier for each trigger.
  • Creation Date Metadata kept for each row indicating the initial creation date.
  • Last Review Date Metadata kept for each row indicating the last time the section was reviewed for accuracy and consistency.
  • Outline/Super Entity defines the relationships of super sections Section within an outline. Attribute Attribute Description Outline ID (PK) Unique identifier for each outline. Document ID (PK) Unique identifier for each document. Super Section ID (PK) Unique identifier for each super section. Optional Indicator Mandatory or optional tag defines if a particular super section can be omitted from an outline. Hierarchy Sequence number indicates the order in which super sections are applied within an outline. Last Review Date Metadata kept for each row indicating the last time the outline/super section was reviewed for accuracy and consistency.
  • a super section is a collection of sections that will be re-used within one or more outlines. Theoretically, a super section may contain an unlimited number of sections.
  • the super section table T11 uses section IDs 1 through 4 as example of foreign keys, to show the specific sections within a super section, and the hierarchy of the sections within the super section. In use this table would be expanded to allow for however many sections per super section are required.
  • Owner ID Metadata kept for each row indicating the owner of the content.
  • Creation Date Metadata kept for each content item indicating the initial creation date.
  • Last Review Date Metadata kept for each content item indicating the last time this record was reviewed for accuracy and consistency.
  • the content items referenced within an outline are the actual text, graphics, sounds, animation, etc. that are published on the website.
  • Each portion of content that may be re-used for a different document would be defined separately.
  • the footer portion of the outline may contain two pieces of content: the copyright date, and a corporate logo.
  • the copyright or logo would be stored separately so that they may be re-used by any other document's outlines or sections.
  • a piece of content may be redefined as its uses evolve. For example, the first time a newsletter outline is analyzed, a three-paragraph portion of the body may be defined as a single piece of content. This may later be divided into three pieces of content if each paragraph can be re-used for separate purposes.
  • Content may have triggers associated therewith. For example, an hourly trigger that updates a customer's account balance throughout the business day would be automatically driven through an automated source. A monthly trigger could be defined that begins the process of updating the newsletter.
  • Content may also have a reference associated therewith.
  • a reference is an entity defining the allowable values for reference.
  • a content item may contain one or more references.
  • Three types of reference are used in accordance with the preferred embodiment of the present invention: pointers, links, and modules.
  • a pointer interfaces with another repository to provide content. For example, an individual's account balance would be moved from the operational accounts system into the content item for account balances.
  • a link is a connection to another WWW location. That WWW location can be in the current site or another website.
  • a module is a program which interacts with the content.
  • a module may be an applet, a call to another program, etc. For example, when a person enters their birth day in a field, the data they enter will be checked using an edit program.
  • Reference Entity defines the allowed values for reference.
  • Reference types include: pointers, links and modules.
  • Attribute Attribute Description Reference ID (PK) Unique identifier for each reference.
  • Reference Type Allowed reference types include: pointers, links and modules.
  • a pointer interfaces with another repository to provide content.
  • a link is a connec- tion to another location. That location can be in the current site or another website.
  • a module is a program which interacts with the content.
  • Short Name One of two allowed text strings which can be used to highlight a reference. Option one is a short name. Names are defined to insure consistency.
  • Long Name One of two allowed text string which can be used to highlight a reference.
  • Option two is a long name. Names are defined to insure consistency.
  • Trigger Entity defines the allowed values for triggers.
  • a trig- ger indicates an event which would prompt a review. This event could be business related, time sequenced, or other, but would assist in keeping the data in the database up to date.
  • Attribute Attribute Description Trigger ID (PK) Unique identifier for each trigger. Description Textual description of each trigger. Date Metadata kept for each trigger indicating the initial population date.
  • a trigger indicates an event which would prompt a review. This event could be business related, time sequenced, or other, but would assist in keeping the data in the database up to date.
  • tables that use triggers will require multiple triggers per record. For example, an outline will have multiple triggers.
  • the example data structure shown in FIG. 4 accommodates more than one trigger for each record only through entering multiple triggers in the trigger field.
  • the trigger table T15 actually has relationships to many other tables, however, for simplicity, it is shown off to the side of the data model.
  • PK Document ID
  • Section ID Unique identifier for each section.
  • Hierarchy PK
  • Sequence number indicates the order in which sections are applied within an outline.
  • Option Indicator Mandatory or optional tag defines if a particular section can be omitted from an outline.
  • Last Review Date Metadata kept for each outline/section combination indicating the last time this record was received for accuracy and consistency.
  • the outline/Super Section table T10 and the outline/section table T16 capture the super sections used within an outline, and the hierarchy, or order, in which they appear.
  • An outline may be made up of sections and/or super sections. To identify all sections and super sections within an outline, as well as their hierarchy, the outline/section table must also be referenced.
  • the outline/section table shows sections used within an outline, and the hierarchy in which they appear.
  • FIG. 5 is a flow chart for the migration of existing content to the content management system in accordance with the preferred embodiment of the present invention.
  • the process starts in step S 1 with an identification of a site to add to the content management system, i.e., catalog in the data structure shown in FIG. 4 by creating outlines, templates, styles, etc. . . .
  • step S 2 the current site organization model is updated. This step involves breaking the website down into documents and borders. The model will be created when the first document is analyzed, and will become more detailed as other documents are considered.
  • FIG. 6 is an example of a website organizational model for a bank website.
  • the model describes documents P 1 through P 8 .
  • the website organizational model does not necessarily represent each web page in the bank's site. It is assumed that a site map that catalogs each page and how to navigate through them already exists for the website. If a site map does not exist, one should be developed.
  • the documents are current or candidate site publications such as home pages, newsletters, interviews, or an annual report.
  • documents are comprised of at least one outline which in turn has a corresponding template.
  • Borders are shown on the perimeter of the webpages and typically provide navigational links to other pages within the website or the world-wide web. Borders also display content that is used to convey a consistent image or message. As discussed above, each border is comprised of at least one outline with a corresponding template.
  • Each box on the website organization chart represents a unique combination of a document and zero, one, or more borders.
  • a document or border may be shown on one or more web pages on the website.
  • steps S 3 and S 6 documents and borders in the website are analyzed. Specifically, outlines and templates are created for each document and border in steps S 4 , S 5 , S 7 , and S 8 . Each document and border is analyzed to generate an outline and a template. Examples of appropriate formats for outlines and templates are discussed hereinafter. The outline specifies the content, while the template specifies the look and feel. During the analysis, the following components will be identified for each document:
  • an outline for the document currently under consideration may already have been stored and can be reused. However, if the organization is in the early stages of developing the content management system, an outline and template will need to be created for each document. If an existing outline is very similar to the document under consideration, in some cases the outline can be modified to maximize re-use without affecting the existing documents. This will be done through designating some sections as optional. For example, if a document contained a header and a body with listings of multiple items, this would not fit the example newsletter outline previously discussed, and would warrant creation of its own outline.
  • the elements contained within an outline are the sections that may be re-used within the same outline or by other outlines. Sections can be grouped together to form super sections which can be accessed as a whole.
  • a section or content is allowed to have multiple types of formatting, then those types are defined as styles.
  • the elements contained within a section/content combination are the styles that may be re-used. For example, a first-level section header may be re-used within the sample newsletter outline shown above for Section 1, Section 2, and Section 3.
  • a border is comprised of an outline and a template. Accordingly, border analysis in steps S 6 , S 7 and S 8 are performed similar to the document analysis discussed above.
  • step S 9 Content analysis is performed in step S 9 .
  • the contents contained within an outline are the actual text, graphics, sounds, animation, etc. that are published on the website. Each portion of content that may be re-used for a different document should be defined separately.
  • Content from sources which are automated may be defined with automated triggers that cause an automatic update of the content
  • content from manual sources may be defined with manual triggers providing notices that initiate manual updating. For example, an hourly trigger that updates a customer's account balance throughout the business day would be automatically driven through an automated source. A monthly trigger that initiates a message to begin the process of manually updating a legal notice would be a manual trigger.
  • the updated legal notice may be assembled through existing outlines, templates, and borders, however, the content will need to be manually created by a legal professional.
  • the document will be assessed as a whole, and one or more “triggers” will be assigned to the document as a whole. These triggers will drive a review cycle to ensure that the overall website does not contain misleading information, data that is no longer relevant, or hypertext-links to pages which no longer exist. The review will also ensure that nothing is displayed to the public that does not meet the formal and informal corporate standards.
  • the trigger may be driven by a date, such as 120 days after the document is published, or an event, such as a significant change in interest rates. Depending on the event initiating a trigger, notifications may be manual or automatic. Additional information on triggers is set forth herein below.
  • the created information is ready for entry into the repository 60 in step S 10 .
  • Extracts from automated sources, or pointers to automated sources may be stored within the content management system.
  • Content from non-automated sources may be migrated to the content management system in a process that may involve a web-crawler which migrates data from an existing web site. Manual data entry may also be required.
  • the repository 60 will then have a master version of the site and all future updates would be made through the content management system.
  • step S 1 website access is enabled. This involves linking the content with the a public or private website on the Internet or an Intranet. Prior to publishing content, a quality assurance check should be performed to ensure that static and dynamic information is properly displayed, and that hypertext-links are available and functioning.
  • step S 12 the content is continuously maintained.
  • each part of the site may have “triggers” defined that will initiate a content review to be performed manually or automatically.
  • a content review may also be manually initiated due to feedback from website users, media attention, a request from the quality assurance group, or an employee identifying a concern related to the content.
  • the review may result in one of three outcomes: no changes, changes required, or archiving content. If no changes are recommended, no further action will be taken until the next trigger initiates a content review.
  • Archiving components of the website is performed in step S 14 .
  • Many websites have provisions for archiving content, such as old articles on a magazine site. Further, in accordance with the present invention, it is preferable to archive organizational and format components for possible future reuse.
  • FIG. 7 is a flow chart for the migration of new content to the content management system in accordance with the preferred embodiment of the present invention. The process starts in step S 15 with the identification of candidate content.
  • steps S 16 and S 20 existing documents and borders are analyzed to determine if they are applicable to the new content. In other words, a determination is made as to whether the document and border elements that have been cataloged in the repository 60 can be re-used in creating new documents.
  • the outlines, sections, contents, templates, style groups, and styles are all candidates for re-use. If existing pieces can be re-used for the document, but in smaller portions than were originally cataloged, the existing elements may be divided. The related documentation and links to the website will then need to be updated.
  • a three-paragraph section of an existing advertisement may be chosen as a single piece of content when it is first analyzed. When the next advertisement is created, only one of the paragraphs may be re-usable. To maximize re-use, the original three-paragraph piece of content will be divided into three separate pieces of one paragraph each. The data that described the original content and links to the website will be updated to reflect this change. Existing content may also be increased in size. For example, if an existing training document outline contains three major sections, and the new outline requires four major sections, the new optional section may be added to the outline without affecting the existing training documentation.
  • steps S 17 and S 21 determinations are made in steps S 17 and S 21 as to whether new document elements (S 17 ) or new border elements (S 21 ) are required. If new elements, such as outlines, sections, contents, a template, style groups, or styles, are required they are created in steps S 18 (document elements) and S 22 (border elements).
  • step S 19 the document elements are assembled in step S 19 and the border elements are assembled in step S 23 .
  • step S 24 the borders and documents are combined to create a complete set of content, organizational components, and format components for the page, set of pages or the site.
  • the site organizational chart is updated during this step to reflect the relationship between the document and border(s) and its placement on the website.
  • the site map is also updated to reflect the location of the document's pages on the website.
  • step S 25 the created documents and borders are incorporated into the content management system, i.e., entered into the repository 60 . If all pieces of the document already exist within the content management system, no migration of data or interfaces will be necessary. If the new document contains data from automated sources that have not yet been linked to the content management system, an interface will need to be created to incorporate the data at assembly time. A specialized tool set may be required to perform the data movements, or a standard programming language may suffice. Such measures are entirely dependent upon the format and nature of the content, but within the ability of one of ordinary skill in the art.
  • step S 26 It may be wise to validate the content prior to display on a website. This is performed in step S 26 .
  • a validation process will ensure that nothing is displayed to the public that does not meet the formal and informal corporate standards. This will also serve as user acceptance testing for the interaction between the content source, the content management system, and the website.
  • the validation process may include reviews for:
  • FIG. 8 is a flow chart showing the assembly process in the web based content management system in accordance with the preferred embodiment of the present invention.
  • the process starts in step S 32 when a user requests information contained in the content management system. Thereafter, in step S 33 , the system interprets the request and retrieves personalization information for assembly.
  • the personalization information can retrieved based upon information from the user contained, for example, in cookies, passwords, or other types user identification.
  • FIG. 9 is a flow chart of the personalization process performed in step S 33 in FIG. 8.
  • the process shown in FIG. 9 is only one example of a method for providing personalized content.
  • a user profile is identified and retrieved using some form of user identification.
  • the user profile can be as simple as the user's identity and as complex as the user's financial history with the site owner.
  • the system uses the user profile to determine a customer's segment group. In this case the customer is the user requesting the page.
  • a segment group is an optional grouping of customers based upon some objective measure such as profitability, tenure, relationship value, product usage, etc. . . .
  • Segments can be defined with zero, one or more members.
  • an appropriate test group is determined in step S 332 .
  • a test group is a sub-set of a segment group to which exactly the same personalization treatment is provided.
  • the use of test groups also allows a comparison of the results of the personalization process to be compared across the various test groups. Accordingly, the use of test groups can be considered optional, but is shown here as a further example of the personalization that may be applied.
  • step S 333 a personalization strategy is identified and relevant content, i.e. messages, images, programs, etc.. are identified.
  • the relevant content is retrieved and returned to the content management system for assembly.
  • the outline can be set to display optional content based on user ID and the previous page. For example, on a credit card site, users with delinquent accounts could receive optional borders calling this fact to their attention.
  • step S 34 Document IDs and Border IDs are retrieved based on the requested information.
  • steps S 35 through S 43 the system retrieves information related to the documents, while in steps S 44 through S 52 the system retrieves information related to the borders. As both process are similar only Step S 35 through S 43 (document retrieval) will be discussed.
  • step S 35 a document corresponding to a Document ID is retrieved and a related Outline ID is identified. Thereafter in step S 36 the outline corresponding to the Outline ID is retrieved and a Template ID is identified. The template corresponding to the Template ID is retrieved in step S 37 . Steps S 35 through S 37 are repeated for each Document ID retrieved in step S 34 .
  • step S 38 After all documents, outlines and templates are identified and retrieved the process goes to step S 38 and all referenced sections are retrieved, along with any Super Section IDs. An analysis of optional sections is performed to determine if any optional sections are required.
  • step S 40 related Style IDs are retrieved and subsequently in step S 41 the referenced styles are retrieved.
  • step S 42 all content IDs are identified from the sections and in step S 43 the related content is retrieved.
  • the process for retrieving the parts of the borders in steps S 44 through S 52 is substantially similar.
  • step S 53 the content is assembled into a whole document based on the hierarchy in the relevant outlines and the dictates of the templates and styles.
  • the document is modified based upon the personalization information retrieved in step S 33 .
  • the assembled document is then returned to the requesting system, such as the web server 12 , in step S 54 .
  • the requesting system in turn displays the assembled content to the user in step S 55 .
  • content is stored in a format native to the creation tools 78 .
  • the content Prior to display on a web page (or other communication medium), the content may have to be translated to another format. This can be performed at a variety of junctures.
  • the viewing application will typically be a web browser.
  • the popular web browsers have translation capabilities and can handle some of the translations.
  • the content can be passed to an auxiliary program prior to, or just after, assembly.
  • such tasks could be incorporated therein.
  • a check could be made as to whether the content was of a type typically requiring translation. If such translation is required, the content management repository server 22 could spawn a translation process prior to serving the content.
  • triggers are review criteria that instigate a review of document, borders, outlines, templates, or styles based upon some criteria.
  • a trigger is a circumstance, which occurs that initiates either an automated or a non-automated review of components.
  • Components include documents, borders, outlines, sections, content, templates, and styles.
  • a trigger drives a review cycle.
  • the purpose of the review cycle is to ensure that the information contained within the content management system does not contain misleading information, data that is no longer relevant, or links to information that no longer exists.
  • the review will ensure that nothing is displayed to the public that does not meet formal and informal corporate standards.
  • An event, a specified time frame, or a usage threshold may initiate an automated or a non-automated trigger.
  • a manual trigger is a circumstance that the content management system cannot anticipate or recognize when it has occurred. In these situations, a reaction to the manual trigger and updating information occurs as a natural part of the business process.
  • Automated triggers are circumstances that an automated system, such as the content management system, can recognize and anticipate.
  • the content management system will make the changes when it can. For instance, when the CEO's name is updated in a HR system, the content management system may be programmed to automatically return the correct CEO name by using a reference to the HR system to obtain the CEO name.
  • a message may be sent, such as via e-mail, notifying a content specialist.
  • Trigger Trigger Types Categories Manual Automatic Event 1 A New CEO joins the References to the CEO in the company. References to the Company Information former CEO must reviewed section automatically change to determine their suita- due to changes in the bility. company's HR system. 2)
  • a CS Strategy Group develops a new classifica- tion for high value custo- mers likely to leave the bank. Personalization rules and content will need to be developed and added. Time Frame Not applicable. 1) All News Letter section items are reviewed when they are a month old. 2) A special marketing campaign to help customers pay off their holiday spending expires and the content needs to be updated accordingly.
  • a manager receives feed- No users access a New Threshold back that a Push Ad placed Letter within six months, so by a strategic partner has the information is reviewed never been clicked on by to determine if it is necessary anyone visiting the site. to retain on the content The manager reviews the management system. as to determine why.
  • FIG. 10 is a flow chart showing the trigger process in the content management system in accordance with the preferred embodiment of the present invention.
  • the process is commenced in step S 60 when an event occurs that activates trigger processing.
  • an event occurs that activates trigger processing.
  • various mechanisms may be used for activating trigger processing including lapse of time, some event or change in a flag, indicating for example some usage state (heavy or light traffic).
  • step S 61 relevant triggers are identified, such as by using a trigger list or database.
  • trigger conditions can be stored with the components in the repository 60 .
  • step S 62 each relevant trigger is analyzed to determine if the trigger condition is met. If the trigger condition is not met the process is completed (for that trigger) in step S 63 . Otherwise, a determination is made as to whether the trigger requires manual or automatic action in step S 64 .
  • step S 68 If the trigger has an automated action associated therewith, such action is performed in step S 68 . Otherwise, the trigger requires manual intervention and the process goes to step S 65 and the affected components and owners thereof are identified. In step S 66 a message is prepared for the owner of the affected components. The message is then transmitted to the owner in step S 67 . Subsequently, the owner of the content reviews the content and determines whether any action is required.

Abstract

A content management system for information delivery systems, including web based systems, that organizes the content of the information separately from the appearance of the presented information. The pages of the information are organized into documents and borders. Each border and document is further divided into an outline, organizing the content, and a template organizing the appearance. Individual content is stored in a native format enabling creators and maintainers to use familiar software tools for creation and maintenance. When retrieving the information, an assembly process gathers the content in accordance with the document's outline and formats the content in accordance with the document's template. The data structure allows triggers to be associated with content such that automated maintenance procedure can be implemented based on the activation of the triggers.

Description

    BACKGROUND OF THE INVENTION
  • 1. Field of the Invention [0001]
  • The present invention is directed to a system including apparatus, software and methods for organizing content from a variety of sources to be presented in a unified manner such as on a Web page. [0002]
  • 2. Description of the Related Art [0003]
  • The World Wide Web (“WWW”) has quickly become the vehicle for delivery of information inside and outside of organizations. Inside organizations Intranets deliver information to workers in an easily accessible manner. Outside organizations the Internet delivers information to the public at large. Information is delivered in units referred to herein as content. Content is basically any item (in whatever size or demarcation is most useful) of information, be it textual, graphical, audio, executable, or otherwise delivered to a user or viewer. Content is delivered by “web servers” in pages using embedded formatting tags readable by programs called “browsers.”[0004]
  • In general, content on the WWW is created and maintained manually either by a dedicated “Web Master” or by some knowledgeable person in his or her spare time. While some attempts have been made to automate the creation and maintenance of web pages, these attempts have been limited. Currently, there exists no system for creating and managing content on the WWW that enables content creators, such as graphic artists, copy writers, programmers, and editors, to create content for the web using tools with which they are familiar and not have to worry about integration of their content into Web pages. Further, no current system places content into a structure which enables automated management. [0005]
  • SUMMARY OF THE INVENTION
  • It is an object of the present invention to provide a content management system that allows content creators to work on specific pieces of content with familiar tools while maintaining the content in a format native to such tools. [0006]
  • It is yet another object of the present invention to provide a content management system that facilitates the separation of tasks into logical units. [0007]
  • It is yet another object of the present invention to provide a content management system that places content into a logical data structure separate from organizational and formatting components simplifying maintenance. [0008]
  • It is another object of the present invention to provide a data repository that facilitates retrieval and modification of information. [0009]
  • It is another object of the present invention to provide an automated content management system for web sites that facilitates creation and maintenance thereof. [0010]
  • It is yet another object of the present invention to provide a content management system that facilitates dynamic real time creation of web type pages. [0011]
  • The above objects can be obtained by a content management system comprising: a repository separately storing content, an organizational component of the content and a format component of the content; and a content management system server that accesses the organizational component of the content and creates a display of the content based on the organizational component in accordance with the format component of the content. [0012]
  • The above objects can also be achieved in a content management system for dynamically creating world wide web pages comprising: a repository separately storing content for the web pages, an organizational component of the content and a format component of the content; and a content management system server that receives a request from a web server for a web page and, in real time, accesses the organizational component of the content and creates a web page for the content based on the organization component in accordance with the format component of the content. [0013]
  • The above objects can also be achieved in a method of dynamically creating a web page from existing content comprising: storing content of the web page in a format native to the tools used to create the content; storing a separate format component of the web page indicating how to display the web page; storing a separate outline of the web page indicating a hierarchy of the content on the web page and the format component for the web page; and when requested assembling the web page, in real time, by accessing the outline of the web page, retrieving the content and format component referenced in the outline, organizing the content based on the outline of the web page and formatting the content based on the format component. [0014]
  • The above objects can also be achieved in a computer-readable medium encoded with a data structure for a content management system separating content from an organizational component and a format component thereof, the data structure comprising: a table indexing sites to a site ID; a table indexing a document to the site ID using a document ID; a table indexing an outline to document ID using an outline ID; a table indexing at least one section to an outline ID using a section ID; a table indexing content to each section ID; and a table indexing a formatting component to an outline ID. [0015]
  • These together with other objects and advantages which will be subsequently apparent, reside in the details of construction and operation as more fully hereinafter described and claimed, reference being had to the accompanying drawings forming a part hereof, wherein like numerals refer to like parts throughout.[0016]
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • FIG. 1 is a block diagram of a web based content management system in accordance with a preferred embodiment of the present invention. [0017]
  • FIG. 2 is a conceptual diagram of a web based content management system in accordance with the preferred embodiment of the present invention. [0018]
  • FIG. 3 is a block diagram of the web based content management system shown in FIG. 2. [0019]
  • FIG. 4 is a data structure for a web based content management system in accordance with the preferred embodiment of the present invention. [0020]
  • FIG. 5 is a flow chart for the migration of existing content to the content management system in accordance with the preferred embodiment of the present invention. [0021]
  • FIG. 6 is an example of a website organizational model. [0022]
  • FIG. 7 is a flow chart for the migration of new content to the content management system in accordance with the preferred embodiment of the present invention. [0023]
  • FIG. 8 is a flow chart showing the assembly procedure in the content management system in accordance with the preferred embodiment of the present invention. [0024]
  • FIG. 9 is a flow chart of the personalization process referenced in FIG. 8. [0025]
  • FIG. 10 is a flow chart showing the trigger procedure in the content management system in accordance with the preferred embodiment of the present invention.[0026]
  • DESCRIPTION OF THE PREFERRED EMBODIMENTS
  • Reference will now be made in detail to the preferred embodiment of the present invention, examples of which are illustrated in the accompanying drawings, wherein like reference numerals refer to like elements throughout. [0027]
  • The detailed description which follows is presented in terms of general procedures and symbolic representations of operations of data bits within a computer memory, associated computer processors, networks, and network devices. These procedure descriptions and representations are the means used by those skilled in the data processing art to convey the substance of their work to others skilled in the art. A procedure is here, and generally, conceived to be a self-consistent sequence of steps or actions leading to a desired result. Thus, the term “procedure” is generally used to refer to a series of operations performed by a processor, be it a central processing unit of a computer, or a processing unit of a network device, and as such, encompasses such terms of art as “objects,” “functions,” “subroutines” and “programs.”[0028]
  • In general, the sequence of steps in the procedures require physical manipulation of physical quantities. Usually, though not necessarily, these quantities take the form of electrical or magnetic signals capable of being stored, transferred, combined, compared or otherwise manipulated. Those of ordinary skill in the art conveniently refer to these signals as “bits,” “values,” “elements,” “symbols,” “characters,” “images,” “terms,” “numbers,” or the like. It should be recognized that these and similar terms are to be associated with the appropriate physical quantities and are merely convenient labels applied to these quantities. [0029]
  • In the present case, the procedures are machine operations performed in conjunction with other machines and possibly human operators. Useful machines for performing the operations of the present invention include general purpose digital computers, routers, switches, and other similar devices. In general, the present invention relates to method steps, software, and associated hardware configured to process electrical or other physical signals to generate other desired physical signals. [0030]
  • The apparatus set forth in the present application may be specifically constructed for the required purposes or it may comprise a general purpose computer or terminal selectively activated or reconfigured by a computer program stored in the computer. The procedures presented herein are not inherently related to any particular computer or other apparatus. In particular, various general purpose machines may be used with programs in accordance with the teachings herein, or it may prove more convenient to construct more specialized apparatus to perform the required method steps. [0031]
  • However, one of ordinary skill in the art will recognize that there exists a variety of platforms and languages for creating software for performing the procedures outlined herein. One of ordinary skill in the art also recognizes that the choice of the exact platform and language is often dictated by the specifics of the actual system constructed, such that what may work for one type of general purpose computer may not be efficient on another type of general purpose computer. [0032]
  • One of ordinary skill in the art to which this invention belongs will have a solid understanding of web servers, hyper text markup language (HTML) or other markup language, database structures and the ability to program general database systems as well as create web pages and CGI scripts. It being recognized that such practitioners do not require specific details of the software, but rather find data structure descriptions and process descriptions more desirable (due to the variety of suitable hardware and software platforms), such specifics are not discussed to avoid obscuring the invention. [0033]
  • FIG. 1 is a block diagram of a web based content management system in accordance with a preferred embodiment of the present invention. The system shown in FIG. 1 is particularly suited to delivery of web pages over the Internet [0034] 100 (or an Intranet (not shown)). It should be noted that there exist competing systems for delivery of information that use hypertext links or other mechanisms similar to the facilities provided by HTML (and XML) used in the WWW. For simplicity, only the WWW is discussed herein, but those of ordinary skill in the art will recognize the applicability of the present invention to such systems. For example, the invention discussed herein is suited for use with a variety of information delivery systems including a variety of document management systems and training systems.
  • A key feature of the present invention is that content and the content's organization and format are separably stored and maintained for subsequent real time assembly. This allows the content creation function to be separated from the content design function, thereby simplifying the maintenance function. Generally, the information of a web page is referred to as content (including text, graphics, programs, etc. . . ). In accordance with the preferred embodiment of the present invention, the organization of the content is stored in an organizational components (for example, an outline) and the format of the content is stored in format components (for example templates and styles). Both the organizational components and the format components are stored separately from the raw content. A content [0035] management system server 10 runs an assembly procedure, discussed hereinafter, to deliver requested content in a prescribed organization and format to end users utilizing computing devices, such as a personal computer 16 or a laptop 18. The organized and formatted content served by the content management system server 10 is provided to the Internet via a web server 12. Optional firewalls 14 a and 14 b can be utilized to provide security. The content management system server 10 retrieves the organizational components, format components and content from a variety of sources, either directly connected to the content management system server 10 or via a network 20. Generally speaking, the organizational and format components, along with the content are stored in a repository and accessed via an index discussed hereinafter.
  • As used herein, content comes from content creators and is presented in a format and arranged in an organization determined by content designers. Content creators include: authors, programmers, editors, and artists. Content designers include: graphic artists, web designers and programmers. Programs, such as JAVA applets are considered content and treated the same as any other content. Once created, content making up the web pages is maintained by managers in conjunction with the content creators and designers. Using this structure, the present invention divides the various tasks of creating and maintaining web page content into logical units. This allows anything transmitted or used by an end user to be considered content and to be governed by format rules. [0036]
  • A content [0037] management repository server 22 handles storing, serving and maintaining content and in conjunction with the various storage devices acts as a repository 60. The content management repository server 22 can also store and serve the organizational and format components. The content management repository server 22 maintains an index cross-referencing content, formatting components and organizational components allowing the content to be stored on a variety of devices. FIG. 1 shows an optical drive 52, storing video, movies, and audio, as well as a traditional data storage unit 50 being directly connected to the content management repository 22. A variety of larger systems 42, including: a mainframe 44; an RS6000 46; and other devices 48, are shown as being either directly connected to the content management repository 22 or being connected through the network 20. Other servers, such as server towers 24, 26 and 28 may be added to handle a variety of content as shown in FIG. 1. The content management repository 22 also maintains an index of the location of the content, format, components, and organizational components and serves the requested documents to the content management system server 10 upon request.
  • A variety of [0038] workstations 32, 34 and 38 are connected to the network 20 for creating and updating the content as shown in FIG. 1. Generally, content is stored in its native format to enable content creators easy access to the content for maintenance and/or modification. Accordingly, word processing documents are stored in, for example, WORD® or WORDPERFECT® format while graphics are stored in the preferred format of the creator, for example, AUTOCAD, PHOTOSHOP, or COREL formats. Creators can retrieve and modify their content through the back end and not be concerned with presentation or serving of the content. Access to the content can be controlled by the content management system server 10 or any other appropriate mechanism.
  • FIG. 2 is a conceptual diagram of a web based content management system in accordance with the preferred embodiment of the present invention. The [0039] repository 60 is central to the content management system and acts as a database, or group of databases, storing content (or pointers thereto) along with organizational and format components (discussed hereinafter) for the display of content. A variety of users access the content, organizational components and format components for which they are responsible. Such users, collectively called contributors, include programmers 62; designers 64; graphic artists 66; and authors 68. Generally, creators create and edit all forms of content (programs, text, graphics, charts, audio, video, etc.), while designers design the both the look and feel components of the client interface as well as overall format. Such organizational and format components take the form of outlines and associated templates and section layouts discussed hereinafter.
  • The content and format stored in the [0040] repository 60 are assembled by an assembly procedure 70 prior to being served to end users as web pages.
  • FIG. 3 is a block data flow diagram of the web based content management system shown in FIG. 2. Content design processes [0041] 72 and content creation processes 74 utilize creation tools 78 to create content and format components which are stored in the repository 70.
  • A content management control processes [0042] 76 employs triggers (discussed hereinafter) for automated update processing and generally handles management and update of the content. If the content is an executable, such as with some Java applets or CGI scripts, an application services procedure 79 is provided to handle services related thereto.
  • The [0043] assembly procedure 70, in response to requests, pulls the content and format components from the repository 60 and provides assembled web pages to a web site 80. A web application 82, typically residing on a web server, acts as an interface. Web site management is a business function that typically works between the web site 80 and the repository 60 to ensure that content and format are updated in an appropriate manner.
  • FIG. 4 is an example of a data structure that may be used for a web based content management system in accordance with the preferred embodiment of the present invention. This data structure will have to be modified for other types of information delivery services. Basically, a site (such as a web site) is divided into documents and borders. Borders are a WWW convention in which content on the edge of a page, typically navigational aids, is repeated for each page using the border. Each document is structured based on an outline. Sections are elements within each outline referencing content (or other sections) and may be reused within outlines. Each outline may also have associated triggers that will initiate a review of the outline. Each outline will have a template associated therewith to provide a format for content on the outline. Each section may further have a style associated therewith for additional specific formatting options. [0044]
  • An example of a newsletter outline is shown below: [0045]
    Header
    Title
    AbstractBody
    Section
    1
    Section 1.1 (optional)
    Section 1.1.1 (optional)
    Section 2 (optional)
    Section 2.1 (optional)
    Section 3 (optional)
    Section 3.1 (optional)
    Links to Related Topics (optional)
    Footer
  • As outlines are separate from content and format, one outline may be re-used by many documents. Thus, when adding new pages, if several documents exist within the content management system, an outline for a new document may already exist, simplifying the creation process. However, for entirely new documents, an outline and template will need to be created. [0046]
  • Further, if an existing outline is similar to the document under consideration, in some cases the outline can be modified to maximize re-use without affecting existing documents. This may be accomplished by designating some sections as optional (as shown above). For example, in the above described newsletter outline, three major sections exist, if a new document requires four major sections, a new optional, section may be added to the outline without affecting existing newsletters utilizing this outline. [0047]
  • The data structure shown in FIG. 4 ties together documents, outlines, styles, and templates and styles for use by the [0048] assembly procedure 70. Tables 1 through 16 describe the data structure shown in FIG. 4 for the content management system in detail.
    TABLE 1
    Table Name Table Description
    T1: Site This table defines the sites in the content management
    system. A site can be made up of one or more
    related pages.
    Attribute Attribute Description
    Site ID (PK) Unique identifier for each site.
    Site Name Name of each site.
    Site Description Textual description of each site.
    Trigger ID (FK) Unique identifier for each trigger.
    Last Review Date Metadata kept for each site indicating the last time the
    site was reviewed for accuracy and consistency.
  • By utilizing such a data structure, “trigger” entries can be associated with each piece of the site. Triggers are conditions which initiate some form of maintenance action, such as notification e-mails or automatic update of content. Triggers are discussed more completely herein below. [0049]
    TABLE 2
    Table Name Table Description
    T2: Document Entity defines the allowed values for documents. A
    document is a publication such as a homepage,
    newsletter, interview transcript, product documen-
    tation, proposals, advertising, annual reports,
    etc . . . A document, when combined with one or
    more borders, makes up one or more web pages.
    Attribute Attribute Description
    Document ID (PK) Unique identifier for each document.
    Outline ID (FK) Unique identifier for each outline.
    Document Name Name of each document.
    Description Textual description of each document.
    Site ID (FK) Unique identifier for each site.
    Trigger ID (FK) Unique identifier for each trigger.
    Creator ID Metadata kept for each row indicating the initial
    creator of the document.
    Owner ID Metadata kept for each row indicating the owner of
    the document.
    Orig. Pub. Date Metadata kept for each row indicating the initial
    publication date.
    Creation Date Metadata kept for each row indicating the initial
    creation date.
    Last Review Date Metadata kept for each row indicating the last time
    this document was reviewed for accuracy and
    consistency.
  • [0050]
    TABLE 3
    Table Name Table Description
    T3: Border/Document Entity identifies borders and documents that make
    up a web page.
    Attribute Attribute Description
    Document ID (PK) Unique identifier for each document.
    Border ID (PK) Unique identifier for each border.
    Border Hierarchy Numeric representation defining a border's
    sequence within a document.
    URL URL which identifies the web page where the
    border/document combination are displayed.
    Creation Date Metadata kept for each border/document indica-
    ting the initial creation date.
    Last Review Date Metadata kept for each row indicating the last
    time this border/document combination was
    reviewed for accuracy and consistency.
  • [0051]
    TABLE 4
    Table Name Table Description
    T4: Border Entity defines the allowed values for borders. A border
    (usually defining navigation) can be horizontal or
    vertical. Multiple borders can appear on one page.
    Attribute Attribute Description
    Border ID (PK) Unique identifier for each border.
    Border Name Name of each border.
    Description Textual description of each border.
    Outline ID (FK) Unique identifier for each outline.
    Trigger ID Unique identifier for each trigger.
    Creator ID Metadata kept for each row indicating the initial
    creator of the border.
    Owner ID Metadata kept for each row indicating the owner of the
    border by user id.
    Orig. Pub. Date Metadata kept for each border indicating the initial
    publication date.
    Creation Date Metadata kept for each border indicating the initial
    creation date.
    Last Review Date Metadata kept for each row indicating the last time this
    border was reviewed for accuracy and consistency.
  • Like a document, a border is comprised of an outline and a template. In addition to analysis of its components, the border will be assessed as a whole, and one or more “triggers” may be assigned (discussed in detail below). [0052]
  • In addition to triggers, each border will be analyzed based on outline and template. The outline specifies the content, while the template specifies the look and feel. [0053]
    TABLE 5
    Table Name Table Description
    T5: Outline Entity defines the allowed values for outlines. The
    structure of each document and border is based on
    an outline.
    Attribute Attribute Description
    Outline ID (PK) Unique identifier for each outline.
    Doc/Border Ind (PK) Indicator define if an outline is for a document or
    border. “B” = border, “D” = document.
    Outline Name Name of each outline.
    Description Textual description of each outline.
    Template ID (FK) Unique identifier for each template.
    Trigger ID Unique identifier for each trigger.
    Creator ID Metadata kept for each row indicating the initial
    creator of the outline.
    Owner ID Metadata kept for each row indicating the owner
    of the outline by user ID.
    Creation Date Metadata kept for each row indicating the initial
    creation date.
    Last Review Date Metadata kept for each row indicating the last
    time this outline was reviewed for accuracy and
    consistency.
  • The document/border indicator used within the outline table T5 addresses a rule that 1) a border must use one outline; 2) a document must use one outline and 3) borders and documents will not use the same outline. To separate document outlines from border outlines without creating separate outline tables, the document/border indicator was used. The valid entries for this field are B for border and D for document. [0054]
    TABLE 6
    Table Name Table Description
    T6: Template Entity defines the allowed values for templates. A
    template is a set of properties that are applied at an
    outline level.
    Attribute Attribute Description
    Template ID (PK) Unique identifier for each template.
    Template Name Name of each template.
    Description Textual description of each template.
    Property ID 1 Unique identifier which defines a global property for
    the template. i.e. background color.
    Property ID 2 Unique identifier which defines a second global
    property for the template. i.e. background color.
    Property ID n Unique identifier which defines additional global pro-
    perties for the template. i.e. background color. (Note
    that in a large-scale repository n properties would be
    required for a template.)
    Trigger ID Unique identifier for each trigger.
    Creator ID Metadata kept for each row indicating the initial
    creator of the template.
    Owner ID Metadata kept for each row indicating the owner of the
    template.
    Creation Date Metadata kept for each row indicating the initial
    creation date of the template.
    Last Review Date Metadata kept for each row indicating the last time the
    template was reviewed for accuracy and consistency.
  • A template describes the properties which apply to formatting an outline, such as margin, type face, type color, etc. . . . Theoretically, a template may contain an unlimited number of properties. [0055]
  • An example of a template for the newsletter example discussed above would be: [0056]
  • Background: Egg-shell white [0057]
  • Top Margin: ½″[0058]
  • Bottom Margin: ½″[0059]
  • Left Margin: ½″[0060]
  • Right Margin: ½″ [0061]
    TABLE 7
    Table Name Table Description
    T7: Style Entity defines the allowed values for styles. Style de-
    fines how content will appear within a section of an
    outline.
    Attribute Attribute Description
    Style ID (PK) Unique identifier for a style.
    Style Name Common reference name for a style.
    Description Textual description of the contents of a style.
    Trigger ID Unique identifier for each trigger.
    Creation Date Metadata kept for each row indicating the initial
    creation date.
    Last Review Date Metadata kept for each row indicating the last time this
    style was reviewed for accuracy and consistency.
  • The style table T7 describes the Style contained within each section/content combination. Generally, when the formatting of a section or content item varies from the formatting defined in the template, such differing formatting is handled with styles. When a section or content is allowed to have multiple types of formatting, then those types are defined as styles. The elements contained within a section/content combination are the styles that may be re-used. For example, a first-level section header may be re-used within the sample newsletter outline shown above for [0062] Section 1, Section 2, and Section 3. The style would define the header section as 14 point Arial. An example of the styles for the newsletter example is shown below.
    Header: red, 18 point, courier
    Title: black, 14 point, times roman
    Abstract: black, 14 point, times roman
    Body
    Section 1: black, 14 point, times roman
    Section 1.1: black, 14 point, times roman
    Section 1.1.1: black, 14 point, times roman
    Section 2: black, 14 point, times roman
    Section 2.1: black, 14 point, times roman
    Section 3: black, 14 point, times roman
    Section 3.1: black, 14 point, times roman
    Links to Related Topics: green, 10 point courier, spaced 1/4″ apart
    Footer: black, ½″ × ½″ graphic
  • [0063]
    TABLE 8
    Table Name Table Description
    T8: Section/Content/Style Entity defines the relationships of content
    within a section and the style applied to that
    content/section.
    Attribute Attribute Description
    Document ID (PK) Unique identifier for each document.
    Section ID (PK) Unique identifier for each section.
    Content ID (PK) Unique identifier for each piece of content.
    Content Hierarchy Sequence number indicates the order in
    which content is applied within a section.
    Style ID Unique identifier for a style.
    Last Review Date Metadata kept for each row indicating the
    last time this section/content/style instance
    was reviewed for accuracy and consistency.
  • [0064]
    TABLE 9
    Table Name Table Description
    T9: Section Entity defines the allowed values for sections. A sec-
    tion is a portion of an outline.
    Attribute Attribute Description
    Section ID (PK) Unique identifier for each section.
    Section Name Common reference name for each section.
    Description Textual description of each section.
    Trigger ID Unique identifier for each trigger.
    Creation Date Metadata kept for each row indicating the initial
    creation date.
    Last Review Date Metadata kept for each row indicating the last time the
    section was reviewed for accuracy and consistency.
  • [0065]
    TABLE 10
    Table Name Table Description
    T10: Outline/Super Entity defines the relationships of super sections
    Section within an outline.
    Attribute Attribute Description
    Outline ID (PK) Unique identifier for each outline.
    Document ID (PK) Unique identifier for each document.
    Super Section ID (PK) Unique identifier for each super section.
    Optional Indicator Mandatory or optional tag defines if a particular
    super section can be omitted from an outline.
    Hierarchy Sequence number indicates the order in which
    super sections are applied within an outline.
    Last Review Date Metadata kept for each row indicating the last
    time the outline/super section was reviewed for
    accuracy and consistency.
  • [0066]
    TABLE 11
    Table Name Table Description
    T11: Super Section Entity defines the allowed values for super sec-
    tions. A super section is a grouping of sections,
    that is commonly re-used together.
    Attribute Attribute Description
    Super Section ID (PK) Unique identifier for each super section.
    Super Section Name Common reference name for each super section.
    Description Textual description of each super section.
    Trigger ID Unique identifier for each trigger.
    Section ID 1 (FK) Section one of the super section. It is first in the
    order of sections.
    Section ID 2 (FK) Section two of the super section. It is second in
    the order of sections.
    Section ID 3 (FK) Section three of the super section. It is third in the
    order of sections.
    Section ID 4 (FK) Section four of the super section. It is fourth in
    the order of sections. (Note: a large-scale model
    should allow for n sections within a super
    section.)
    Creation Date Metadata kept for each super section indicating
    the initial creation date.
    Last Review Date Metadata kept for each super section indicating
    the last time this record was reviewed for
    accuracy and consistency.
  • A super section is a collection of sections that will be re-used within one or more outlines. Theoretically, a super section may contain an unlimited number of sections. The super section table T11 uses [0067] section IDs 1 through 4 as example of foreign keys, to show the specific sections within a super section, and the hierarchy of the sections within the super section. In use this table would be expanded to allow for however many sections per super section are required.
    TABLE 12
    Table Name Table Description
    T12: Content/Reference Entity defines the relationships of references
    within content.
    Attribute Attribute Description
    Content ID (PK) Unique identifier for each piece of content.
    Reference ID (PK) Unique identifier for each reference.
  • [0068]
    TABLE 13
    Table Name Table Description
    T13: Content Entity defines the allowed values for content.
    Content is the actual text, graphics, sound, and
    animation etc. that appear on the website.
    Attribute Attribute Description
    Content ID (PK) Unique identifier for each piece of content.
    Content Name Common reference name for each piece of con-
    tent.
    Description Textual description of each piece of content.
    Reference Type Allowed reference types include: pointers, links
    and modules. A pointer interfaces with another
    repository to provide content. A link is a connec-
    tion to another WWW location. That location can
    be in the current site or another website. A
    module is a program which interacts with the
    content.
    Reference Description Textual description of each reference.
    Trigger ID Unique identifier for each trigger.
    Author ID Content creator's ID.
    Owner ID Metadata kept for each row indicating the owner
    of the content.
    Key Words Descriptive category tags applied to each piece
    of content. One to n number of tags will be
    allowed.
    Creation Date Metadata kept for each content item indicating the
    initial creation date.
    Last Review Date Metadata kept for each content item indicating the
    last time this record was reviewed for accuracy
    and consistency.
  • The content items referenced within an outline are the actual text, graphics, sounds, animation, etc. that are published on the website. Each portion of content that may be re-used for a different document would be defined separately. For example, the footer portion of the outline may contain two pieces of content: the copyright date, and a corporate logo. The copyright or logo would be stored separately so that they may be re-used by any other document's outlines or sections. [0069]
  • A piece of content may be redefined as its uses evolve. For example, the first time a newsletter outline is analyzed, a three-paragraph portion of the body may be defined as a single piece of content. This may later be divided into three pieces of content if each paragraph can be re-used for separate purposes. [0070]
  • Content may have triggers associated therewith. For example, an hourly trigger that updates a customer's account balance throughout the business day would be automatically driven through an automated source. A monthly trigger could be defined that begins the process of updating the newsletter. [0071]
  • Content may also have a reference associated therewith. A reference is an entity defining the allowable values for reference. Generally, a content item may contain one or more references. Three types of reference are used in accordance with the preferred embodiment of the present invention: pointers, links, and modules. A pointer interfaces with another repository to provide content. For example, an individual's account balance would be moved from the operational accounts system into the content item for account balances. A link is a connection to another WWW location. That WWW location can be in the current site or another website. A module is a program which interacts with the content. A module may be an applet, a call to another program, etc. For example, when a person enters their birth day in a field, the data they enter will be checked using an edit program. [0072]
    TABLE 14
    Table Name Table Description
    T14: Reference Entity defines the allowed values for reference.
    Currently defined reference types include:
    pointers, links and modules.
    Attribute Attribute Description
    Reference ID (PK) Unique identifier for each reference.
    Reference Type Allowed reference types include: pointers, links
    and modules. A pointer interfaces with another
    repository to provide content. A link is a connec-
    tion to another location. That location can be in
    the current site or another website. A module is a
    program which interacts with the content.
    Reference Description Textual description of each reference.
    URL/Program Lists the URL or the program name being called.
    Short Name One of two allowed text strings which can be
    used to highlight a reference. Option one is a
    short name. Names are defined to insure
    consistency.
    Long Name One of two allowed text string which can be
    used to highlight a reference. Option two is a
    long name. Names are defined to insure
    consistency.
  • [0073]
    TABLE 15
    Table Name Table Description
    T15: Trigger Entity defines the allowed values for triggers. A trig-
    ger indicates an event which would prompt a review.
    This event could be business related, time sequenced,
    or other, but would assist in keeping the data in the
    database up to date.
    Attribute Attribute Description
    Trigger ID (PK) Unique identifier for each trigger.
    Description Textual description of each trigger.
    Date Metadata kept for each trigger indicating the initial
    population date.
  • A trigger indicates an event which would prompt a review. This event could be business related, time sequenced, or other, but would assist in keeping the data in the database up to date. Typically, tables that use triggers will require multiple triggers per record. For example, an outline will have multiple triggers. The example data structure shown in FIG. 4 accommodates more than one trigger for each record only through entering multiple triggers in the trigger field. The trigger table T15 actually has relationships to many other tables, however, for simplicity, it is shown off to the side of the data model. [0074]
    TABLE 16
    Table Name Table Description
    T16: Outline/Section Table Entity defines the relationships of sections
    and outline.
    Attribute Attribute Description
    Outline ID (PK) Unique identifier for each outline.
    Document ID (PK) Unique identifier for each document.
    Section ID (PK) Unique identifier for each section.
    Hierarchy (PK) Sequence number indicates the order in
    which sections are applied within an outline.
    Option Indicator Mandatory or optional tag defines if a
    particular section can be omitted from an
    outline.
    Last Review Date Metadata kept for each outline/section
    combination indicating the last time this
    record was received for accuracy and
    consistency.
  • The outline/Super Section table T10 and the outline/section table T16 capture the super sections used within an outline, and the hierarchy, or order, in which they appear. An outline may be made up of sections and/or super sections. To identify all sections and super sections within an outline, as well as their hierarchy, the outline/section table must also be referenced. The outline/section table shows sections used within an outline, and the hierarchy in which they appear. [0075]
  • FIG. 5 is a flow chart for the migration of existing content to the content management system in accordance with the preferred embodiment of the present invention. The process starts in step S[0076] 1 with an identification of a site to add to the content management system, i.e., catalog in the data structure shown in FIG. 4 by creating outlines, templates, styles, etc. . . .
  • Thereafter, in step S[0077] 2 the current site organization model is updated. This step involves breaking the website down into documents and borders. The model will be created when the first document is analyzed, and will become more detailed as other documents are considered.
  • FIG. 6 is an example of a website organizational model for a bank website. The model describes documents P[0078] 1 through P8. The website organizational model does not necessarily represent each web page in the bank's site. It is assumed that a site map that catalogs each page and how to navigate through them already exists for the website. If a site map does not exist, one should be developed.
  • The documents are current or candidate site publications such as home pages, newsletters, interviews, or an annual report. As set forth above, documents are comprised of at least one outline which in turn has a corresponding template. Borders are shown on the perimeter of the webpages and typically provide navigational links to other pages within the website or the world-wide web. Borders also display content that is used to convey a consistent image or message. As discussed above, each border is comprised of at least one outline with a corresponding template. [0079]
  • Each box on the website organization chart represents a unique combination of a document and zero, one, or more borders. A document or border may be shown on one or more web pages on the website. [0080]
  • Referring once again to FIG. 5, in steps S[0081] 3 and S6 documents and borders in the website are analyzed. Specifically, outlines and templates are created for each document and border in steps S4, S5, S7, and S8. Each document and border is analyzed to generate an outline and a template. Examples of appropriate formats for outlines and templates are discussed hereinafter. The outline specifies the content, while the template specifies the look and feel. During the analysis, the following components will be identified for each document:
  • Outline and associated Template; [0082]
  • Sections and associated Style Group/Style; and [0083]
  • Content. [0084]
  • If several documents have already been analyzed, an outline for the document currently under consideration may already have been stored and can be reused. However, if the organization is in the early stages of developing the content management system, an outline and template will need to be created for each document. If an existing outline is very similar to the document under consideration, in some cases the outline can be modified to maximize re-use without affecting the existing documents. This will be done through designating some sections as optional. For example, if a document contained a header and a body with listings of multiple items, this would not fit the example newsletter outline previously discussed, and would warrant creation of its own outline. [0085]
  • The elements contained within an outline are the sections that may be re-used within the same outline or by other outlines. Sections can be grouped together to form super sections which can be accessed as a whole. [0086]
  • If a section or content is allowed to have multiple types of formatting, then those types are defined as styles. The elements contained within a section/content combination are the styles that may be re-used. For example, a first-level section header may be re-used within the sample newsletter outline shown above for [0087] Section 1, Section 2, and Section 3.
  • Like a document, a border is comprised of an outline and a template. Accordingly, border analysis in steps S[0088] 6, S7 and S8 are performed similar to the document analysis discussed above.
  • Content analysis is performed in step S[0089] 9. The contents contained within an outline are the actual text, graphics, sounds, animation, etc. that are published on the website. Each portion of content that may be re-used for a different document should be defined separately.
  • Content from sources which are automated may be defined with automated triggers that cause an automatic update of the content, while content from manual sources may be defined with manual triggers providing notices that initiate manual updating. For example, an hourly trigger that updates a customer's account balance throughout the business day would be automatically driven through an automated source. A monthly trigger that initiates a message to begin the process of manually updating a legal notice would be a manual trigger. The updated legal notice may be assembled through existing outlines, templates, and borders, however, the content will need to be manually created by a legal professional. [0090]
  • In addition to analysis of its components, the document will be assessed as a whole, and one or more “triggers” will be assigned to the document as a whole. These triggers will drive a review cycle to ensure that the overall website does not contain misleading information, data that is no longer relevant, or hypertext-links to pages which no longer exist. The review will also ensure that nothing is displayed to the public that does not meet the formal and informal corporate standards. [0091]
  • The trigger may be driven by a date, such as 120 days after the document is published, or an event, such as a significant change in interest rates. Depending on the event initiating a trigger, notifications may be manual or automatic. Additional information on triggers is set forth herein below. [0092]
  • Once new outlines and templates are created and the content analyzed in step S[0093] 9, the created information is ready for entry into the repository 60 in step S10. Extracts from automated sources, or pointers to automated sources may be stored within the content management system. Content from non-automated sources may be migrated to the content management system in a process that may involve a web-crawler which migrates data from an existing web site. Manual data entry may also be required. Once incorporation of all content items for the web site is completed, the repository 60 will then have a master version of the site and all future updates would be made through the content management system.
  • Once incorporation is performed, website access is enabled in step S[0094] 1. This involves linking the content with the a public or private website on the Internet or an Intranet. Prior to publishing content, a quality assurance check should be performed to ensure that static and dynamic information is properly displayed, and that hypertext-links are available and functioning.
  • Next, in step S[0095] 12 the content is continuously maintained. As set forth above, each part of the site may have “triggers” defined that will initiate a content review to be performed manually or automatically. A content review may also be manually initiated due to feedback from website users, media attention, a request from the quality assurance group, or an employee identifying a concern related to the content. The review may result in one of three outcomes: no changes, changes required, or archiving content. If no changes are recommended, no further action will be taken until the next trigger initiates a content review.
  • Archiving components of the website is performed in step S[0096] 14. Many websites have provisions for archiving content, such as old articles on a magazine site. Further, in accordance with the present invention, it is preferable to archive organizational and format components for possible future reuse.
  • FIG. 7 is a flow chart for the migration of new content to the content management system in accordance with the preferred embodiment of the present invention. The process starts in step S[0097] 15 with the identification of candidate content.
  • Thereafter, in steps S[0098] 16 and S20, existing documents and borders are analyzed to determine if they are applicable to the new content. In other words, a determination is made as to whether the document and border elements that have been cataloged in the repository 60 can be re-used in creating new documents. The outlines, sections, contents, templates, style groups, and styles are all candidates for re-use. If existing pieces can be re-used for the document, but in smaller portions than were originally cataloged, the existing elements may be divided. The related documentation and links to the website will then need to be updated.
  • For example, a three-paragraph section of an existing advertisement may be chosen as a single piece of content when it is first analyzed. When the next advertisement is created, only one of the paragraphs may be re-usable. To maximize re-use, the original three-paragraph piece of content will be divided into three separate pieces of one paragraph each. The data that described the original content and links to the website will be updated to reflect this change. Existing content may also be increased in size. For example, if an existing training document outline contains three major sections, and the new outline requires four major sections, the new optional section may be added to the outline without affecting the existing training documentation. [0099]
  • After this analysis, determinations are made in steps S[0100] 17 and S21 as to whether new document elements (S17) or new border elements (S21) are required. If new elements, such as outlines, sections, contents, a template, style groups, or styles, are required they are created in steps S18 (document elements) and S22 (border elements).
  • In either event, the document elements are assembled in step S[0101] 19 and the border elements are assembled in step S23. Thereafter, in step S24, the borders and documents are combined to create a complete set of content, organizational components, and format components for the page, set of pages or the site. The site organizational chart is updated during this step to reflect the relationship between the document and border(s) and its placement on the website. The site map is also updated to reflect the location of the document's pages on the website.
  • Next in step S[0102] 25 the created documents and borders are incorporated into the content management system, i.e., entered into the repository 60. If all pieces of the document already exist within the content management system, no migration of data or interfaces will be necessary. If the new document contains data from automated sources that have not yet been linked to the content management system, an interface will need to be created to incorporate the data at assembly time. A specialized tool set may be required to perform the data movements, or a standard programming language may suffice. Such measures are entirely dependent upon the format and nature of the content, but within the ability of one of ordinary skill in the art.
  • It may be wise to validate the content prior to display on a website. This is performed in step S[0103] 26. A validation process will ensure that nothing is displayed to the public that does not meet the formal and informal corporate standards. This will also serve as user acceptance testing for the interaction between the content source, the content management system, and the website. The validation process may include reviews for:
  • Legal and regulatory compliance; [0104]
  • Look and Feel; [0105]
  • Consistency of corporate image; [0106]
  • Grammar; [0107]
  • Fact-checking; [0108]
  • Interaction based on dynamic, static, or personalized data; and [0109]
  • Hypertext-links [0110]
  • The steps of maintaining the content (S[0111] 28-S29) and archiving (S30) are as described above with respect to the process shown in FIG. 6.
  • FIG. 8 is a flow chart showing the assembly process in the web based content management system in accordance with the preferred embodiment of the present invention. The process starts in step S[0112] 32 when a user requests information contained in the content management system. Thereafter, in step S33, the system interprets the request and retrieves personalization information for assembly. The personalization information can retrieved based upon information from the user contained, for example, in cookies, passwords, or other types user identification.
  • FIG. 9 is a flow chart of the personalization process performed in step S[0113] 33 in FIG. 8. The process shown in FIG. 9 is only one example of a method for providing personalized content. Other variations are possible within the framework of the content management system in accordance with the present invention. In step S330, a user profile is identified and retrieved using some form of user identification. The user profile can be as simple as the user's identity and as complex as the user's financial history with the site owner. Next, in step S331, the system uses the user profile to determine a customer's segment group. In this case the customer is the user requesting the page. A segment group is an optional grouping of customers based upon some objective measure such as profitability, tenure, relationship value, product usage, etc. . . . Segments can be defined with zero, one or more members. Once the segment group is identified, an appropriate test group is determined in step S332. A test group is a sub-set of a segment group to which exactly the same personalization treatment is provided. The use of test groups also allows a comparison of the results of the personalization process to be compared across the various test groups. Accordingly, the use of test groups can be considered optional, but is shown here as a further example of the personalization that may be applied. Thereafter, in step S333, a personalization strategy is identified and relevant content, i.e. messages, images, programs, etc.. are identified. Finally, in step S334, the relevant content is retrieved and returned to the content management system for assembly. As pages for display on the site are created in real time, a variety of dynamic processes can be implemented. The outline can be set to display optional content based on user ID and the previous page. For example, on a credit card site, users with delinquent accounts could receive optional borders calling this fact to their attention.
  • Referring back to FIG. 8, after the personalized content is retrieved, the process goes to step S[0114] 34, and Document IDs and Border IDs are retrieved based on the requested information.
  • In steps S[0115] 35 through S43 the system retrieves information related to the documents, while in steps S44 through S52 the system retrieves information related to the borders. As both process are similar only Step S35 through S43 (document retrieval) will be discussed.
  • In step S[0116] 35 a document corresponding to a Document ID is retrieved and a related Outline ID is identified. Thereafter in step S36 the outline corresponding to the Outline ID is retrieved and a Template ID is identified. The template corresponding to the Template ID is retrieved in step S37. Steps S35 through S37 are repeated for each Document ID retrieved in step S34.
  • After all documents, outlines and templates are identified and retrieved the process goes to step S[0117] 38 and all referenced sections are retrieved, along with any Super Section IDs. An analysis of optional sections is performed to determine if any optional sections are required. Next, in step S40 related Style IDs are retrieved and subsequently in step S41 the referenced styles are retrieved. In step S42 all content IDs are identified from the sections and in step S43 the related content is retrieved. As set forth above the process for retrieving the parts of the borders in steps S44 through S52 is substantially similar.
  • After all the parts of the personalized content, documents and borders are retrieved, the process goes to step S[0118] 53 and the content is assembled into a whole document based on the hierarchy in the relevant outlines and the dictates of the templates and styles. The document is modified based upon the personalization information retrieved in step S33. The assembled document is then returned to the requesting system, such as the web server 12, in step S54. The requesting system in turn displays the assembled content to the user in step S55.
  • As noted above, content is stored in a format native to the [0119] creation tools 78. Prior to display on a web page (or other communication medium), the content may have to be translated to another format. This can be performed at a variety of junctures. In the example discussed above, the viewing application will typically be a web browser. The popular web browsers have translation capabilities and can handle some of the translations. For those formats that browsers cannot handle, the content can be passed to an auxiliary program prior to, or just after, assembly. Depending on the capabilities of the content management repository server 22, such tasks could be incorporated therein. Thus, any time the content management server 10 requested content, a check could be made as to whether the content was of a type typically requiring translation. If such translation is required, the content management repository server 22 could spawn a translation process prior to serving the content.
  • As set forth above, triggers are review criteria that instigate a review of document, borders, outlines, templates, or styles based upon some criteria. In other words, a trigger is a circumstance, which occurs that initiates either an automated or a non-automated review of components. Components include documents, borders, outlines, sections, content, templates, and styles. In essence, a trigger drives a review cycle. The purpose of the review cycle is to ensure that the information contained within the content management system does not contain misleading information, data that is no longer relevant, or links to information that no longer exists. The review will ensure that nothing is displayed to the public that does not meet formal and informal corporate standards. An event, a specified time frame, or a usage threshold may initiate an automated or a non-automated trigger. [0120]
  • A manual trigger is a circumstance that the content management system cannot anticipate or recognize when it has occurred. In these situations, a reaction to the manual trigger and updating information occurs as a natural part of the business process. [0121]
  • Automated triggers are circumstances that an automated system, such as the content management system, can recognize and anticipate. When an automated trigger occurs, the content management system will make the changes when it can. For instance, when the CEO's name is updated in a HR system, the content management system may be programmed to automatically return the correct CEO name by using a reference to the HR system to obtain the CEO name. When an automated trigger occurs for which the content management system cannot make the changes, a message may be sent, such as via e-mail, notifying a content specialist. [0122]
  • Examples of types of triggers are given in table 17 below: [0123]
    TABLE 17
    Trigger Examples
    Trigger Trigger Types
    Categories Manual Automatic
    Event 1) A New CEO joins the References to the CEO in the
    company. References to the Company Information
    former CEO must reviewed section automatically change
    to determine their suita- due to changes in the
    bility. company's HR system.
    2) A CS Strategy Group
    develops a new classifica-
    tion for high value custo-
    mers likely to leave the
    bank. Personalization rules
    and content will need to be
    developed and added.
    Time Frame Not applicable. 1) All News Letter section
    items are reviewed when
    they are a month old.
    2) A special marketing
    campaign to help customers
    pay off their holiday
    spending expires and the
    content needs to be updated
    accordingly.
    Usage A manager receives feed- No users access a New
    Threshold back that a Push Ad placed Letter within six months, so
    by a strategic partner has the information is reviewed
    never been clicked on by to determine if it is necessary
    anyone visiting the site. to retain on the content
    The manager reviews the management system.
    as to determine why.
  • FIG. 10 is a flow chart showing the trigger process in the content management system in accordance with the preferred embodiment of the present invention. The process is commenced in step S[0124] 60 when an event occurs that activates trigger processing. One of ordinary skill in the art will recognize that various mechanisms may be used for activating trigger processing including lapse of time, some event or change in a flag, indicating for example some usage state (heavy or light traffic).
  • Next in step S[0125] 61 relevant triggers are identified, such as by using a trigger list or database. As set forth above, trigger conditions can be stored with the components in the repository 60. Thereafter in step S62 each relevant trigger is analyzed to determine if the trigger condition is met. If the trigger condition is not met the process is completed (for that trigger) in step S63. Otherwise, a determination is made as to whether the trigger requires manual or automatic action in step S64.
  • If the trigger has an automated action associated therewith, such action is performed in step S[0126] 68. Otherwise, the trigger requires manual intervention and the process goes to step S65 and the affected components and owners thereof are identified. In step S66 a message is prepared for the owner of the affected components. The message is then transmitted to the owner in step S67. Subsequently, the owner of the content reviews the content and determines whether any action is required.
  • The many features and advantages of the invention are apparent from the detailed specification and, thus, it is intended by the appended claims to cover all such features and advantages of the invention which fall within the true spirit and scope of the invention. Further, since numerous modifications and changes will readily occur to those skilled in the art, it is not desired to limit the invention to the exact construction and operation illustrated and described, and accordingly all suitable modifications and equivalents may be resorted to, falling within the scope of the invention. [0127]

Claims (25)

What is claimed is:
1. A content management system comprising:
a repository separately storing content, an organization component of the content and a format component of the content; and
a content management system server that accesses the organization component of the content and assembles a display of the content based on the organization component in accordance with the format component of the content.
2. A content management system, as set forth in claim 1, wherein the repository comprises:
a database indexing the content, the organization component of the content and the format component of the content.
3. A content management system, as set forth in claim 2, wherein the database is accessed based upon a site requested by a viewer.
4. A content management system, as set forth in claim 3, wherein the content management system server accesses the database, in response to a request to view a site, and accesses the organization component of the content to determine the content to display.
5. A content management system, as set forth in claim 3, wherein the database is organized such that each site has at least one document and each document has at least one outline indicating a hierarchy of the content for the document and a format component of the outline.
6. A content management system, as set forth in claim 5, wherein the at least one outline references sections which in turn reference other sections or pieces of content.
7. A content management system, as set forth in claim 6, wherein a section references a format component.
8. A content management system, as set forth in claim 2, wherein the database stores triggers which indicate a condition for which an action is defined.
9. A content management system, as set forth in claim 8, wherein an action is selected from one of generating an electronic message indicating that content needs to be updated and automatically updating content.
10. A content management system, as set forth in claim 2, wherein the repository comprises:
a repository server maintaining the database; and
at least one data system maintaining the content.
11. A content management system, as set forth in claim 1, further comprising:
a web server that requests a display from the content management system server and wherein the content management system server assembles at least one web page as the display.
12. A content management system, as set forth in claim 1, further comprising:
a personalization routine that modifies one of the content, organization, and format of the display based upon a predefined segment group to which a viewer of the display belongs.
13. A content management system, as set forth in claim 12, wherein the personalization routine further modifies one of the content, organization, and format of the display based upon a predefined test group to which a viewer of the display belongs.
14. A content management system, as set forth in claim 12, wherein the segment groups are defined based upon a relationship of the viewer to the owner of the content.
15. A content management system, as set forth in claim 12, wherein the segment group of the viewer is determined based upon information from the viewer.
16. A content management system for dynamically creating world wide web pages comprising:
a repository separately storing content for the web pages, an organization component of the content and a format component of the content; and
a content management system server that receives a request from a web server for a web page and, in real time, accesses the organization component of the content and assembles a web page for the content based on the organization component in accordance with the format component of the content.
17. A content management system, as set forth in claim 16, further comprising:
a web server that requests web pages from the content management system server and serves the assembled web page to an end user.
18. A content management system, as set forth in claim 16, wherein the repository comprises:
a database indexing the content, the organization component of the content and the format component of the content.
19. A content management system, as set forth in claim 18, wherein the database is organized such that each web site has at least one document and each document has at least one outline indicating a hierarchy of the content for the document and a format component of the outline.
20. A content management system, as set forth in claim 19, wherein the at least one outline references sections which in turn reference other sections or pieces of content along with an optional format component.
21. A content management system, as set forth in claim 18, wherein the database stores triggers which indicate a condition for which an action is defined.
22. A method of dynamically creating a web page from existing content comprising:
storing content of the web page in a format native to the tools used to assemble the content;
storing a separate format component of the web page indicating how to display the web page;
storing a separate outline of the web page indicating a hierarchy of the content on the web page and the format component for the web page; and
when requested assembling the web page, in real time, by accessing the outline of the web page, retrieving the content and format component referenced in the outline, organizing the content based on the outline of the web page and formatting the content based on the format component.
23. A method, as set forth in claim 22, further comprising:
storing triggers which initiate a review of content when activated.
24. A method, as set forth in claim 22, further comprising:
identifying a segment group of a viewer of the web page; and
personalizing content of the assembled web page based upon the segment group of the viewer.
25. A computer-readable medium encoded with a data structure for a content management system separating content from an organizational component and a format component thereof, the data structure comprising:
a table indexing sites to a site ID;
a table indexing a document to the site ID using a document ID;
a table indexing an outline to document ID using an outline ID;
a table indexing at least one section to an outline ID using a section ID;
a table indexing content to each section ID; and
a table indexing a formatting component to an outline ID.
US10/632,801 1998-12-30 2003-08-04 Content management system Abandoned US20040030726A1 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
US10/632,801 US20040030726A1 (en) 1998-12-30 2003-08-04 Content management system

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/222,831 US6356903B1 (en) 1998-12-30 1998-12-30 Content management system
US10/092,438 US6651066B2 (en) 1998-12-30 2002-03-08 Content management system
US10/632,801 US20040030726A1 (en) 1998-12-30 2003-08-04 Content management system

Related Parent Applications (1)

Application Number Title Priority Date Filing Date
US10/092,438 Division US6651066B2 (en) 1998-12-30 2002-03-08 Content management system

Publications (1)

Publication Number Publication Date
US20040030726A1 true US20040030726A1 (en) 2004-02-12

Family

ID=22833881

Family Applications (3)

Application Number Title Priority Date Filing Date
US09/222,831 Expired - Lifetime US6356903B1 (en) 1998-12-30 1998-12-30 Content management system
US10/092,438 Expired - Lifetime US6651066B2 (en) 1998-12-30 2002-03-08 Content management system
US10/632,801 Abandoned US20040030726A1 (en) 1998-12-30 2003-08-04 Content management system

Family Applications Before (2)

Application Number Title Priority Date Filing Date
US09/222,831 Expired - Lifetime US6356903B1 (en) 1998-12-30 1998-12-30 Content management system
US10/092,438 Expired - Lifetime US6651066B2 (en) 1998-12-30 2002-03-08 Content management system

Country Status (1)

Country Link
US (3) US6356903B1 (en)

Cited By (23)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020143564A1 (en) * 2001-04-03 2002-10-03 Webb Brett M. Website for household inventory and maintenance with reminder system and method
US20060004689A1 (en) * 2004-06-30 2006-01-05 Venkat Chandrasekaran Systems and methods for managing content on a content addressable storage system
US20060265395A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20060265396A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20060265394A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20070220423A1 (en) * 2006-03-15 2007-09-20 Digital River, Inc. Page Builder System and Method
US20070233812A1 (en) * 2006-03-31 2007-10-04 Microsoft Corporation Common communication framework for network objects
US20070240048A1 (en) * 2006-03-31 2007-10-11 Microsoft Corporation A standard communication interface for server-side filter objects
US20070299985A1 (en) * 2006-06-27 2007-12-27 Craig Jeremy S Systems and methods for template based website construction
US20070299986A1 (en) * 2006-06-27 2007-12-27 Craig Jeremy S Systems and methods for automatic website construction
US20080052668A1 (en) * 2006-06-27 2008-02-28 Craig Jeremy S Systems and methods for automatic website construction
US20080114797A1 (en) * 2006-11-14 2008-05-15 Microsoft Corporation Importing non-native content into a document
US20090125509A1 (en) * 2007-11-09 2009-05-14 Fujitsu Limited Document recognizing apparatus and method
US20100217686A1 (en) * 2004-05-03 2010-08-26 Superlative, Inc. System for managing communication between a real estate agent and clients
EP2863321A1 (en) * 2013-10-16 2015-04-22 Valipat S.A. Method and system for automatically generating documents from an index
BE1021629B1 (en) * 2015-02-13 2015-12-21 Valipat Sa METHOD AND SYSTEM FOR AUTOMATICALLY GENERATING DOCUMENTS FROM AN INDEX
US10210574B2 (en) 2010-06-28 2019-02-19 International Business Machines Corporation Content management checklist object
US10572908B2 (en) * 2017-01-03 2020-02-25 Facebook, Inc. Preview of content items for dynamic creative optimization
US10685070B2 (en) 2016-06-30 2020-06-16 Facebook, Inc. Dynamic creative optimization for effectively delivering content
US10922713B2 (en) 2017-01-03 2021-02-16 Facebook, Inc. Dynamic creative optimization rule engine for effective content delivery
WO2021224052A1 (en) 2020-05-05 2021-11-11 Yonder Ag Method and computer based data processing system for information retrieval and presentation
US11423357B2 (en) 2020-07-30 2022-08-23 Dropbox, Inc. Reusable components for collaborative content items
US20230177254A1 (en) * 2021-12-03 2023-06-08 Netflix, Inc. Platform and architecture for distributing content information

Families Citing this family (197)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6578027B2 (en) * 1996-08-20 2003-06-10 Business Objects, Sa Relational database access system using semantically dynamic objects
US6356903B1 (en) * 1998-12-30 2002-03-12 American Management Systems, Inc. Content management system
JP2000250841A (en) * 1999-03-02 2000-09-14 Hitachi Ltd Method and device for generating page, storage medium recorded with the page generation program and electronic mole system
JP2000278290A (en) * 1999-03-29 2000-10-06 Matsushita Electric Ind Co Ltd Network managing system
JP2001007840A (en) * 1999-06-21 2001-01-12 Sony Corp Data distribution method and device, and data reception method and device
US6792086B1 (en) * 1999-08-24 2004-09-14 Microstrategy, Inc. Voice network access provider system and method
US7457397B1 (en) * 1999-08-24 2008-11-25 Microstrategy, Inc. Voice page directory system in a voice page creation and delivery system
US6598074B1 (en) * 1999-09-23 2003-07-22 Rocket Network, Inc. System and method for enabling multimedia production collaboration over a network
US8132097B2 (en) * 1999-10-15 2012-03-06 Saepio Technologies, Inc. Computer-implemented system for creating a publication and method thereof
US6931591B1 (en) * 1999-10-15 2005-08-16 Saepio Technologies, Inc. Publishing layout wizard
CN1298121C (en) * 1999-10-26 2007-01-31 松下电器产业株式会社 Storage-type broadcast system, transmitter and receiver
US7152207B1 (en) * 1999-11-05 2006-12-19 Decentrix Inc. Method and apparatus for providing conditional customization for generating a web site
US7779352B1 (en) 1999-11-05 2010-08-17 John Underwood Method and apparatus for generating a website using a multi-dimensional description of the website
US7174506B1 (en) * 1999-11-05 2007-02-06 International Business Machines Corporation Method and system for producing dynamic web pages
US7383320B1 (en) * 1999-11-05 2008-06-03 Idom Technologies, Incorporated Method and apparatus for automatically updating website content
US7117260B2 (en) * 2000-01-27 2006-10-03 American Express Travel Related Services Company, Inc. Content management application for an interactive environment
US6757724B1 (en) * 2000-01-27 2004-06-29 International Business Machines Corporation Method and apparatus for creating and displaying user specific and site specific guidance and navigation information
US7627483B2 (en) * 2000-02-01 2009-12-01 Donate.Net, Inc. Online donation management system
US7441014B1 (en) * 2000-02-09 2008-10-21 Tvworks, Llc Broadcast distribution using low-level objects and locator tables
US6732331B1 (en) * 2000-02-15 2004-05-04 Vlad Alexander System and process for managing content organized in a tag-delimited template using metadata
US6865574B1 (en) * 2000-06-02 2005-03-08 Vignette Corporation Method for client-side personalization
US7774715B1 (en) 2000-06-23 2010-08-10 Ecomsystems, Inc. System and method for computer-created advertisements
US8285590B2 (en) 2000-06-23 2012-10-09 Ecomsystems, Inc. Systems and methods for computer-created advertisements
US7467140B2 (en) * 2000-06-30 2008-12-16 Verisign, Inc. System, method, and article of manufacture for maintaining and accessing a whois database
US7039594B1 (en) * 2000-07-26 2006-05-02 Accenture, Llp Method and system for content management assessment, planning and delivery
US20020080200A1 (en) * 2000-08-25 2002-06-27 Garland Wong Method and apparatus for implementing a web application
US6732332B1 (en) * 2000-08-28 2004-05-04 Und Aerospace Foundation Automated web site creation system
US7536686B2 (en) * 2000-09-08 2009-05-19 Oracle International Corporation Techniques for automatically installing and configuring database applications
US7277926B1 (en) * 2000-09-28 2007-10-02 International Business Machines Corporation Business method and user interface for representing business analysis information side-by-side with product pages of an online store
ATE381191T1 (en) * 2000-10-26 2007-12-15 Prismedia Networks Inc METHOD AND SYSTEM FOR MANAGING DISTRIBUTED CONTENT AND CORRESPONDING METADATA
EP1330907B1 (en) * 2000-10-26 2005-05-25 Prismedia Networks, Inc. Method and apparatus for real-time parallel delivery of segments of a large payload file
US6970939B2 (en) * 2000-10-26 2005-11-29 Intel Corporation Method and apparatus for large payload distribution in a network
US7325067B1 (en) * 2000-11-27 2008-01-29 Esaya, Inc. Personalized account migration system and method
US20020073160A1 (en) * 2000-12-12 2002-06-13 Purcell Richard L. Multi-site automatic posting and verification tool
US7305616B1 (en) * 2000-12-28 2007-12-04 Cisco Technology, Inc. Document builder for interactive dynamic documentation web site
US7155436B2 (en) * 2001-01-12 2006-12-26 Vendaria, Inc Method and system for generating and providing rich media presentations optimized for a device over a network
US7904595B2 (en) * 2001-01-18 2011-03-08 Sdl International America Incorporated Globalization management system and method therefor
US20020138331A1 (en) * 2001-02-05 2002-09-26 Hosea Devin F. Method and system for web page personalization
GB2372116A (en) * 2001-02-08 2002-08-14 Accenture Multi-media management systems
US8990678B2 (en) * 2001-03-27 2015-03-24 At&T Intellectual Property I, L.P. Systems and methods for automatically providing alerts of web site content updates
US20020143812A1 (en) * 2001-03-27 2002-10-03 Bedingfield James C. System and method of automatically updating content on a web site
US20030033294A1 (en) * 2001-04-13 2003-02-13 Walker Jay S. Method and apparatus for marketing supplemental information
WO2002095527A2 (en) * 2001-04-24 2002-11-28 Walker Digital, Llc Method and apparatus for generating and marketing supplemental information
US7505936B2 (en) * 2001-05-11 2009-03-17 Accenture Global Services Gmbh Digital content subscription conditioning system
US7028040B1 (en) * 2001-05-17 2006-04-11 Microsoft Corporation Method and system for incrementally maintaining digital content using events
US7895123B1 (en) 2001-06-12 2011-02-22 Accenture Global Services Limited Digital content publication
US7076478B2 (en) * 2001-06-26 2006-07-11 Microsoft Corporation Wrapper playlists on streaming media services
US6990497B2 (en) 2001-06-26 2006-01-24 Microsoft Corporation Dynamic streaming media management
US6986018B2 (en) * 2001-06-26 2006-01-10 Microsoft Corporation Method and apparatus for selecting cache and proxy policy
US7249139B2 (en) * 2001-07-13 2007-07-24 Accenture Global Services Gmbh Secure virtual marketplace for virtual objects and services
US8239935B2 (en) * 2001-10-09 2012-08-07 Lot 27 Acquisition Foundation Llc Providing notice of patent and other legal rights
US7130830B2 (en) * 2001-10-09 2006-10-31 Ogilvie John W L Providing notice of patent rights
US20030225853A1 (en) * 2001-10-18 2003-12-04 Wang John Y. Method and system for constructing a database-driven website
US8028001B2 (en) 2001-10-30 2011-09-27 Goldman Sachs & Co. Systems and methods for facilitating access to documents via a set of content selection tags
US6970870B2 (en) * 2001-10-30 2005-11-29 Goldman, Sachs & Co. Systems and methods for facilitating access to documents via associated tags
US20040034567A1 (en) * 2001-11-28 2004-02-19 Gravett Antony Hugh On-line transactions and system therefore
US7178033B1 (en) 2001-12-12 2007-02-13 Pss Systems, Inc. Method and apparatus for securing digital assets
US8006280B1 (en) 2001-12-12 2011-08-23 Hildebrand Hal S Security system for generating keys from access rules in a decentralized manner and methods therefor
US7930756B1 (en) 2001-12-12 2011-04-19 Crocker Steven Toye Multi-level cryptographic transformations for securing digital assets
US7380120B1 (en) 2001-12-12 2008-05-27 Guardian Data Storage, Llc Secured data format for access control
USRE41546E1 (en) 2001-12-12 2010-08-17 Klimenty Vainstein Method and system for managing security tiers
US10360545B2 (en) 2001-12-12 2019-07-23 Guardian Data Storage, Llc Method and apparatus for accessing secured electronic data off-line
US7921288B1 (en) 2001-12-12 2011-04-05 Hildebrand Hal S System and method for providing different levels of key security for controlling access to secured items
US10033700B2 (en) 2001-12-12 2018-07-24 Intellectual Ventures I Llc Dynamic evaluation of access rights
US7565683B1 (en) 2001-12-12 2009-07-21 Weiqing Huang Method and system for implementing changes to security policies in a distributed security system
US7260555B2 (en) * 2001-12-12 2007-08-21 Guardian Data Storage, Llc Method and architecture for providing pervasive security to digital assets
US7681034B1 (en) 2001-12-12 2010-03-16 Chang-Ping Lee Method and apparatus for securing electronic data
US7921450B1 (en) 2001-12-12 2011-04-05 Klimenty Vainstein Security system using indirect key generation from access rules and methods therefor
US8065713B1 (en) 2001-12-12 2011-11-22 Klimenty Vainstein System and method for providing multi-location access management to secured items
US7783765B2 (en) * 2001-12-12 2010-08-24 Hildebrand Hal S System and method for providing distributed access control to secured documents
US7562232B2 (en) * 2001-12-12 2009-07-14 Patrick Zuili System and method for providing manageability to security information for secured items
US20030154381A1 (en) * 2002-02-12 2003-08-14 Pervasive Security Systems, Inc. Managing file access via a designated place
US7631184B2 (en) * 2002-05-14 2009-12-08 Nicholas Ryan System and method for imposing security on copies of secured items
US7921284B1 (en) 2001-12-12 2011-04-05 Gary Mark Kinghorn Method and system for protecting electronic data in enterprise environment
US7950066B1 (en) 2001-12-21 2011-05-24 Guardian Data Storage, Llc Method and system for restricting use of a clipboard application
US20030131058A1 (en) * 2002-01-08 2003-07-10 International Business Machines Corporation Object-oriented enabling of e-mail notification in a federated content management system
JP4068570B2 (en) * 2002-02-08 2008-03-26 富士通株式会社 Document distribution device, document reception device, document distribution method, document distribution program, document distribution system
US8176334B2 (en) 2002-09-30 2012-05-08 Guardian Data Storage, Llc Document security system that permits external users to gain access to secured files
IES20020159A2 (en) * 2002-03-01 2003-09-03 Baydon Solutions Ltd Content management system
US7668901B2 (en) * 2002-04-15 2010-02-23 Avid Technology, Inc. Methods and system using a local proxy server to process media data for local area users
US7748045B2 (en) * 2004-03-30 2010-06-29 Michael Frederick Kenrich Method and system for providing cryptographic document retention with off-line access
US8613102B2 (en) 2004-03-30 2013-12-17 Intellectual Ventures I Llc Method and system for providing document retention using cryptography
US7552205B2 (en) * 2002-05-21 2009-06-23 Accenture Global Services Gmbh Distributed transaction event matching
US20060089915A1 (en) * 2002-05-28 2006-04-27 Kantholy Suresh K Computer system for automating the controlled distribution of documents
US20040015408A1 (en) * 2002-07-18 2004-01-22 Rauen Philip Joseph Corporate content management and delivery system
US20040030989A1 (en) * 2002-08-09 2004-02-12 Zoologic, Inc. System and method for creating and organizing on-line content
US7512810B1 (en) * 2002-09-11 2009-03-31 Guardian Data Storage Llc Method and system for protecting encrypted files transmitted over a network
US7836310B1 (en) 2002-11-01 2010-11-16 Yevgeniy Gutnik Security system that uses indirect password-based encryption
US7716312B2 (en) 2002-11-13 2010-05-11 Avid Technology, Inc. Method and system for transferring large data files over parallel connections
US8302012B2 (en) * 2002-12-02 2012-10-30 Sap Aktiengesellschaft Providing status of portal content
US8028237B2 (en) * 2002-12-02 2011-09-27 Sap Aktiengesellschaft Portal-based desktop
US7890990B1 (en) 2002-12-20 2011-02-15 Klimenty Vainstein Security system with staging capabilities
US7240077B1 (en) * 2002-12-30 2007-07-03 Amazon.Com, Inc. Web site content change management
US7386786B2 (en) * 2003-01-24 2008-06-10 The Cobalt Group, Inc. Method and apparatus for processing a dynamic webpage
US7062506B2 (en) 2003-01-24 2006-06-13 The Cobalt Group, Inc. Staged publication and management of dynamic webpages
KR100571763B1 (en) * 2003-11-03 2006-04-18 삼성전자주식회사 GUI operating method and the there of apparatus using Graphic ID information
WO2004085622A2 (en) * 2003-03-24 2004-10-07 Netfabric Corporation Network-enabled software logic providing discovery and configuration of network appliances coupled to a lan
US7523403B2 (en) * 2003-03-31 2009-04-21 Microsoft Corporation Placeholder control object for creating and viewing content in connection with a content management server system
US7555722B2 (en) * 2003-03-31 2009-06-30 Microsoft Corporation Dynamic link control object for dynamically presenting link options in connection with a content management server system
US7373594B1 (en) 2003-04-30 2008-05-13 Amazon.Com, Inc. Managing the release of electronic content using a template without version logic
US7124134B2 (en) * 2003-05-08 2006-10-17 Eugene Buzzeo Distributed, multi-user, multi-threaded application development system and method
US20040234934A1 (en) * 2003-05-23 2004-11-25 Kevin Shin Educational and training system
US8707034B1 (en) 2003-05-30 2014-04-22 Intellectual Ventures I Llc Method and system for using remote headers to secure electronic files
US7681112B1 (en) * 2003-05-30 2010-03-16 Adobe Systems Incorporated Embedded reuse meta information
US7747559B2 (en) * 2003-06-13 2010-06-29 Equifax, Inc. Systems and processes for automated criteria and attribute generation, searching, auditing and reporting of data
US7730543B1 (en) 2003-06-30 2010-06-01 Satyajit Nath Method and system for enabling users of a group shared across multiple file security systems to access secured files
US7277895B2 (en) * 2003-08-22 2007-10-02 Ora International, Inc. System and method of parsing a template for generating presentation data
US11132183B2 (en) 2003-08-27 2021-09-28 Equifax Inc. Software development platform for testing and modifying decision algorithms
CA2536097A1 (en) 2003-08-27 2005-03-10 Equifax, Inc. Application processing and decision systems and processes
US7765272B1 (en) * 2003-09-30 2010-07-27 Cisco Technology, Inc. Method and system for migrating content on a network
US8127366B2 (en) * 2003-09-30 2012-02-28 Guardian Data Storage, Llc Method and apparatus for transitioning between states of security policies used to secure electronic documents
US7703140B2 (en) 2003-09-30 2010-04-20 Guardian Data Storage, Llc Method and system for securing digital assets using process-driven security policies
US20050097450A1 (en) * 2003-10-31 2005-05-05 Spx Corporation System and method for composition and decomposition of information objects
US7328217B2 (en) * 2003-11-26 2008-02-05 Symantec Operating Corporation System and method for detecting and storing file identity change information within a file system
TWI242727B (en) * 2003-12-12 2005-11-01 Inst Information Industry System and method of online education website establishment
US7054869B1 (en) * 2003-12-22 2006-05-30 Insworld, Inc. Methods and systems for facilitating the production and distribution of content
EP1709555A4 (en) * 2003-12-22 2009-07-22 Insworld Com Inc Methods and systems for facilitating the production and distribution of content
US7702909B2 (en) * 2003-12-22 2010-04-20 Klimenty Vainstein Method and system for validating timestamps
US7054868B2 (en) * 2003-12-22 2006-05-30 Insworld, Inc. Methods and systems for creating and operating hierarchical levels of administrators to facilitate the production and distribution of content
US8782616B2 (en) * 2004-01-12 2014-07-15 Hewlett-Packard Development Company, L.P. Templates for configuring digital sending devices to achieve an automated business process
JP4466148B2 (en) * 2004-03-25 2010-05-26 株式会社日立製作所 Content transfer management method, program, and content transfer system for network transfer
US20050234961A1 (en) * 2004-04-16 2005-10-20 Pinnacle Systems, Inc. Systems and Methods for providing a proxy for a shared file system
EP1603072A1 (en) * 2004-06-02 2005-12-07 CCS Content Conversion Specialists GmbH Process and apparatus for analysing the structure of a document
US7707427B1 (en) * 2004-07-19 2010-04-27 Michael Frederick Kenrich Multi-level file digests
US8782200B2 (en) * 2004-09-14 2014-07-15 Sitespect, Inc. System and method for optimizing website visitor actions
KR100823254B1 (en) * 2004-12-10 2008-04-17 삼성전자주식회사 Method for revoking a public key of content provider
US20060241987A1 (en) * 2004-12-22 2006-10-26 Hntb Corporation Communication of project information
US7511634B2 (en) * 2004-12-22 2009-03-31 Htnb Corporation Retrieving and presenting dynamic traffic information
US7849031B2 (en) * 2004-12-22 2010-12-07 Hntb Holdings Ltd. Optimizing traffic predictions and enhancing notifications
TW200704183A (en) * 2005-01-27 2007-01-16 Matrix Tv Dynamic mosaic extended electronic programming guide for television program selection and display
US20060248129A1 (en) * 2005-04-29 2006-11-02 Wonderworks Llc Method and device for managing unstructured data
US8875196B2 (en) 2005-08-13 2014-10-28 Webtuner Corp. System for network and local content access
US20070041584A1 (en) * 2005-08-16 2007-02-22 O'connor Clint H Method for providing activation key protection
US7735074B2 (en) * 2005-10-17 2010-06-08 Oracle International Corporation Code outlining without trampolines
US20070139189A1 (en) * 2005-12-05 2007-06-21 Helmig Kevin S Multi-platform monitoring system and method
US8375063B2 (en) * 2006-01-31 2013-02-12 International Business Machines Corporation Method and program product for migrating data from a legacy system
WO2007126320A1 (en) * 2006-04-27 2007-11-08 Ebizdocz Limited Content management system
US7882095B2 (en) * 2006-05-30 2011-02-01 Microsoft Corporation Resource locators for widely distributed systems
US20070299844A1 (en) * 2006-06-25 2007-12-27 Pepper Timothy C Method and apparatus for obtaining information based on user's access rights
US8313005B2 (en) * 2006-08-03 2012-11-20 Kraft Foods Global Brands, Llc Plastic coffee container with pinch grip
AU2007296443B2 (en) 2006-09-15 2011-09-22 The Nielsen Company (Us), Llc Methods and apparatus to identify images in print advertisements
GB2443438A (en) * 2006-10-30 2008-05-07 Hewlett Packard Development Co Method of constructing and storing a document
GB2443447A (en) * 2006-10-30 2008-05-07 Hewlett Packard Development Co A method of constructing an output document by adding data from a variable data document to a template document
US8738456B2 (en) * 2006-11-14 2014-05-27 Xerox Corporation Electronic shopper catalog
US7720922B2 (en) * 2006-12-11 2010-05-18 Digital River, Inc. Email content builder system and method
US20080155037A1 (en) * 2006-12-20 2008-06-26 Yahoo! Inc. Providing real time information in a visual information unit
WO2008091912A2 (en) 2007-01-22 2008-07-31 Syracuse University Distributed video content management and sharing systems
US7970761B2 (en) * 2007-03-28 2011-06-28 International Business Machines Corporation Automatic identification of components for a compound document in a content management system
US8140589B2 (en) * 2007-03-28 2012-03-20 International Business Machines Corporation Autonomic updating of templates in a content management system
US8479091B2 (en) * 2007-04-30 2013-07-02 Xerox Corporation Automated assembly of a complex document based on production constraints
US20080270397A1 (en) * 2007-04-30 2008-10-30 Buck Arlene J Automated assembly of a complex document based on production constraints
CA2921562C (en) * 2007-08-07 2017-11-21 Equifax, Inc. Systems and methods for managing statistical expressions
US8156467B2 (en) * 2007-08-27 2012-04-10 Adobe Systems Incorporated Reusing components in a running application
US8176466B2 (en) * 2007-10-01 2012-05-08 Adobe Systems Incorporated System and method for generating an application fragment
US8396846B2 (en) * 2007-12-13 2013-03-12 International Business Machines Corporation Database trigger modification system and method
US9619304B2 (en) 2008-02-05 2017-04-11 Adobe Systems Incorporated Automatic connections between application components
US8037101B1 (en) 2008-04-08 2011-10-11 United Services Automobile Association (Usaa) Systems and methods for creating documents from templates
US8051103B1 (en) 2008-04-08 2011-11-01 United Services Automobile Association (Usaa) Systems and methods for creating documents from templates
US7933930B1 (en) * 2008-04-08 2011-04-26 United Services Automobile Association (Usaa) Systems and methods for creating documents from templates
US8447642B2 (en) * 2008-04-17 2013-05-21 Eggzack, Inc. Local content management and distribution system
US20090263173A1 (en) * 2008-04-18 2009-10-22 Xerox Corporation Methods and systems for generating dynamic order documents
US8656293B1 (en) 2008-07-29 2014-02-18 Adobe Systems Incorporated Configuring mobile devices
US8918709B2 (en) * 2009-05-29 2014-12-23 Microsoft Corporation Object templates for data-driven applications
JP4846832B2 (en) * 2009-08-07 2011-12-28 株式会社日立製作所 Web page display method, computer system, and program
US20110119316A1 (en) * 2009-11-19 2011-05-19 Sony Corporation Abstraction layer for workflow client for, e.g., blu-ray® discs
US8296183B2 (en) 2009-11-23 2012-10-23 Ecomsystems, Inc. System and method for dynamic layout intelligence
US8290542B2 (en) * 2010-03-12 2012-10-16 Cequint, Inc. Systems and methods for improved content delivery to mobile communication devices
US9547626B2 (en) 2011-01-29 2017-01-17 Sdl Plc Systems, methods, and media for managing ambient adaptability of web applications and web services
US10657540B2 (en) 2011-01-29 2020-05-19 Sdl Netherlands B.V. Systems, methods, and media for web content management
US10482475B2 (en) 2011-02-10 2019-11-19 Adp Dealer Services, Inc. Systems and methods for providing targeted advertising
US10580015B2 (en) 2011-02-25 2020-03-03 Sdl Netherlands B.V. Systems, methods, and media for executing and optimizing online marketing initiatives
WO2012158904A1 (en) 2011-05-17 2012-11-22 Webtuner Corporation System and method for scalable, high accuracy, sensor and id based audience measurement system
CA2837198A1 (en) 2011-05-24 2012-11-29 Webtuner Corp. System and method to increase efficiency and speed of analytics report generation in audience measurement systems
WO2012162693A1 (en) 2011-05-26 2012-11-29 WebTuner, Corporation Highly scalable audience measurement system with client event pre-processing
US9116863B1 (en) * 2012-01-31 2015-08-25 The Boeing Company Systems and methods for assembling documents
US9430449B2 (en) 2012-03-30 2016-08-30 Sdl Plc Systems, methods, and media for managing editable previews of webpages
US9773270B2 (en) 2012-05-11 2017-09-26 Fredhopper B.V. Method and system for recommending products based on a ranking cocktail
US9189761B1 (en) * 2012-05-17 2015-11-17 Emc Corporation Action flow client framework
US11308528B2 (en) 2012-09-14 2022-04-19 Sdl Netherlands B.V. Blueprinting of multimedia assets
US10452740B2 (en) 2012-09-14 2019-10-22 Sdl Netherlands B.V. External content libraries
US11386186B2 (en) 2012-09-14 2022-07-12 Sdl Netherlands B.V. External content library connector systems and methods
US11080734B2 (en) 2013-03-15 2021-08-03 Cdk Global, Llc Pricing system for identifying prices for vehicles offered by vehicle dealerships and other entities
CA2920615C (en) * 2013-08-08 2018-11-20 Oshyn, Inc. Migrating data for web content management systems
US10095781B2 (en) 2014-10-01 2018-10-09 Red Hat, Inc. Reuse of documentation components when migrating into a content management system
US10453014B2 (en) 2015-07-14 2019-10-22 Bank Of America Corporation Systems and methods for utilizing compliance drivers to conserve system resources and reduce compliance violations
US10614167B2 (en) 2015-10-30 2020-04-07 Sdl Plc Translation review workflow systems and methods
US10853769B2 (en) 2016-04-21 2020-12-01 Cdk Global Llc Scheduling an automobile service appointment in a dealer service bay based on diagnostic trouble codes and service bay attributes
US10332068B2 (en) 2016-04-21 2019-06-25 Cdk Global, Llc Systems and methods for stocking an automobile
US10867285B2 (en) 2016-04-21 2020-12-15 Cdk Global, Llc Automatic automobile repair service scheduling based on diagnostic trouble codes and service center attributes
GB2568323A (en) * 2017-03-03 2019-05-15 Google Llc Systems and methods for detecting improper implementation of presentation of content items by applications executing on client devices
US10326858B2 (en) 2017-05-23 2019-06-18 Cdk Global, Llc System and method for dynamically generating personalized websites
US20210127033A1 (en) * 2017-08-18 2021-04-29 Hewlett-Packard Development Company, L.P. Repurposing a document
US11190608B2 (en) 2018-03-21 2021-11-30 Cdk Global Llc Systems and methods for an automotive commerce exchange
US11501351B2 (en) 2018-03-21 2022-11-15 Cdk Global, Llc Servers, systems, and methods for single sign-on of an automotive commerce exchange
US11080105B1 (en) 2020-11-18 2021-08-03 Cdk Global, Llc Systems, methods, and apparatuses for routing API calls
US11514021B2 (en) 2021-01-22 2022-11-29 Cdk Global, Llc Systems, methods, and apparatuses for scanning a legacy database
US11803535B2 (en) 2021-05-24 2023-10-31 Cdk Global, Llc Systems, methods, and apparatuses for simultaneously running parallel databases

Citations (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5553216A (en) * 1993-02-26 1996-09-03 Fujitsu Limited Structured database system together with structure definition frame storing document body data
US5564047A (en) * 1995-04-11 1996-10-08 International Business Machines Corporation Trigger generation in an active database management system
US5767848A (en) * 1994-12-13 1998-06-16 Hitachi, Ltd. Development support system
US5793972A (en) * 1996-05-03 1998-08-11 Westminster International Computers Inc. System and method providing an interactive response to direct mail by creating personalized web page based on URL provided on mail piece
US5864871A (en) * 1996-06-04 1999-01-26 Multex Systems Information delivery system and method including on-line entitlements
US5894554A (en) * 1996-04-23 1999-04-13 Infospinner, Inc. System for managing dynamic web page generation requests by intercepting request at web server and routing to page server thereby releasing web server to process other requests
US5913215A (en) * 1996-04-09 1999-06-15 Seymour I. Rubinstein Browse by prompted keyword phrases with an improved method for obtaining an initial document set
US5940834A (en) * 1997-03-13 1999-08-17 Mitel Corporation Automatic web page generator
US6012071A (en) * 1996-01-29 2000-01-04 Futuretense, Inc. Distributed electronic publishing system
US6016504A (en) * 1996-08-28 2000-01-18 Infospace.Com, Inc. Method and system for tracking the purchase of a product and services over the Internet
US6026430A (en) * 1997-03-24 2000-02-15 Butman; Ronald A. Dynamic client registry apparatus and method
US6044205A (en) * 1996-02-29 2000-03-28 Intermind Corporation Communications system for transferring information between memories according to processes transferred with the information
US6055522A (en) * 1996-01-29 2000-04-25 Futuretense, Inc. Automatic page converter for dynamic content distributed publishing system
US6141653A (en) * 1998-11-16 2000-10-31 Tradeaccess Inc System for interative, multivariate negotiations over a network
US6195696B1 (en) * 1998-10-01 2001-02-27 International Business Machines Corporation Systems, methods and computer program products for assigning, generating and delivering content to intranet users
US6356903B1 (en) * 1998-12-30 2002-03-12 American Management Systems, Inc. Content management system
US6466970B1 (en) * 1999-01-27 2002-10-15 International Business Machines Corporation System and method for collecting and analyzing information about content requested in a network (World Wide Web) environment
US6489980B1 (en) * 1998-12-29 2002-12-03 Ncr Corporation Software apparatus for immediately posting sharing and maintaining objects on a web page

Patent Citations (18)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5553216A (en) * 1993-02-26 1996-09-03 Fujitsu Limited Structured database system together with structure definition frame storing document body data
US5767848A (en) * 1994-12-13 1998-06-16 Hitachi, Ltd. Development support system
US5564047A (en) * 1995-04-11 1996-10-08 International Business Machines Corporation Trigger generation in an active database management system
US6055522A (en) * 1996-01-29 2000-04-25 Futuretense, Inc. Automatic page converter for dynamic content distributed publishing system
US6012071A (en) * 1996-01-29 2000-01-04 Futuretense, Inc. Distributed electronic publishing system
US6044205A (en) * 1996-02-29 2000-03-28 Intermind Corporation Communications system for transferring information between memories according to processes transferred with the information
US5913215A (en) * 1996-04-09 1999-06-15 Seymour I. Rubinstein Browse by prompted keyword phrases with an improved method for obtaining an initial document set
US5894554A (en) * 1996-04-23 1999-04-13 Infospinner, Inc. System for managing dynamic web page generation requests by intercepting request at web server and routing to page server thereby releasing web server to process other requests
US5793972A (en) * 1996-05-03 1998-08-11 Westminster International Computers Inc. System and method providing an interactive response to direct mail by creating personalized web page based on URL provided on mail piece
US5864871A (en) * 1996-06-04 1999-01-26 Multex Systems Information delivery system and method including on-line entitlements
US6016504A (en) * 1996-08-28 2000-01-18 Infospace.Com, Inc. Method and system for tracking the purchase of a product and services over the Internet
US5940834A (en) * 1997-03-13 1999-08-17 Mitel Corporation Automatic web page generator
US6026430A (en) * 1997-03-24 2000-02-15 Butman; Ronald A. Dynamic client registry apparatus and method
US6195696B1 (en) * 1998-10-01 2001-02-27 International Business Machines Corporation Systems, methods and computer program products for assigning, generating and delivering content to intranet users
US6141653A (en) * 1998-11-16 2000-10-31 Tradeaccess Inc System for interative, multivariate negotiations over a network
US6489980B1 (en) * 1998-12-29 2002-12-03 Ncr Corporation Software apparatus for immediately posting sharing and maintaining objects on a web page
US6356903B1 (en) * 1998-12-30 2002-03-12 American Management Systems, Inc. Content management system
US6466970B1 (en) * 1999-01-27 2002-10-15 International Business Machines Corporation System and method for collecting and analyzing information about content requested in a network (World Wide Web) environment

Cited By (28)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20020143564A1 (en) * 2001-04-03 2002-10-03 Webb Brett M. Website for household inventory and maintenance with reminder system and method
US20100217686A1 (en) * 2004-05-03 2010-08-26 Superlative, Inc. System for managing communication between a real estate agent and clients
US7627726B2 (en) * 2004-06-30 2009-12-01 Emc Corporation Systems and methods for managing content having a retention period on a content addressable storage system
US20060004689A1 (en) * 2004-06-30 2006-01-05 Venkat Chandrasekaran Systems and methods for managing content on a content addressable storage system
US20060265395A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20060265396A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20060265394A1 (en) * 2005-05-19 2006-11-23 Trimergent Personalizable information networks
US20070220423A1 (en) * 2006-03-15 2007-09-20 Digital River, Inc. Page Builder System and Method
US20070240048A1 (en) * 2006-03-31 2007-10-11 Microsoft Corporation A standard communication interface for server-side filter objects
US20070233812A1 (en) * 2006-03-31 2007-10-04 Microsoft Corporation Common communication framework for network objects
US20070299986A1 (en) * 2006-06-27 2007-12-27 Craig Jeremy S Systems and methods for automatic website construction
US20080052668A1 (en) * 2006-06-27 2008-02-28 Craig Jeremy S Systems and methods for automatic website construction
US20070299985A1 (en) * 2006-06-27 2007-12-27 Craig Jeremy S Systems and methods for template based website construction
US20080114797A1 (en) * 2006-11-14 2008-05-15 Microsoft Corporation Importing non-native content into a document
US20090125509A1 (en) * 2007-11-09 2009-05-14 Fujitsu Limited Document recognizing apparatus and method
US8015203B2 (en) * 2007-11-09 2011-09-06 Fujitsu Limited Document recognizing apparatus and method
US10210574B2 (en) 2010-06-28 2019-02-19 International Business Machines Corporation Content management checklist object
WO2015055653A1 (en) * 2013-10-16 2015-04-23 Valipat Sa Method and system for automatic document generation from an index
US10089279B2 (en) 2013-10-16 2018-10-02 Valipat Sa Method and system for automatic document generation from an index
EP2863321A1 (en) * 2013-10-16 2015-04-22 Valipat S.A. Method and system for automatically generating documents from an index
BE1021629B1 (en) * 2015-02-13 2015-12-21 Valipat Sa METHOD AND SYSTEM FOR AUTOMATICALLY GENERATING DOCUMENTS FROM AN INDEX
WO2016128310A1 (en) * 2015-02-13 2016-08-18 Valipat Method and system for automatically generating documents on the basis of an index
US10685070B2 (en) 2016-06-30 2020-06-16 Facebook, Inc. Dynamic creative optimization for effectively delivering content
US10572908B2 (en) * 2017-01-03 2020-02-25 Facebook, Inc. Preview of content items for dynamic creative optimization
US10922713B2 (en) 2017-01-03 2021-02-16 Facebook, Inc. Dynamic creative optimization rule engine for effective content delivery
WO2021224052A1 (en) 2020-05-05 2021-11-11 Yonder Ag Method and computer based data processing system for information retrieval and presentation
US11423357B2 (en) 2020-07-30 2022-08-23 Dropbox, Inc. Reusable components for collaborative content items
US20230177254A1 (en) * 2021-12-03 2023-06-08 Netflix, Inc. Platform and architecture for distributing content information

Also Published As

Publication number Publication date
US6356903B1 (en) 2002-03-12
US6651066B2 (en) 2003-11-18
US20020198878A1 (en) 2002-12-26

Similar Documents

Publication Publication Date Title
US6356903B1 (en) Content management system
US11776084B2 (en) Patent mapping
US8028003B2 (en) System and method for presenting survey data over a network
US9659071B2 (en) Patent mapping
US6065026A (en) Multi-user electronic document authoring system with prompted updating of shared language
US6950981B2 (en) Method and system for providing task information in a place
US6973618B2 (en) Method and system for importing MS office forms
US6744447B2 (en) Method and system for compiling and using placebot agents for automatically accessing, processing, and managing the data in a place
CN114616572A (en) Cross-document intelligent writing and processing assistant
US20020152234A1 (en) Method and system for importing HTML forms
US20040205644A1 (en) Method and system for allowing in place editing of office documents in a place
US20040148568A1 (en) Checker and fixer algorithms for accessibility standards
US20180165253A1 (en) Information architecture for the interactive environment
US5905979A (en) Abstract manager system and method for managing an abstract database
US7058582B2 (en) Method for performing programming by plain text requests
AU2012200701B2 (en) Patent Mapping
US8799256B2 (en) Incorporated web page content
US20070094289A1 (en) Dynamic, hierarchical data exchange system
KR100522186B1 (en) Methods for dynamically building the home page and Apparatus embodied on the web therefor
CN111045990A (en) Document management system
JP2000207459A (en) Work supporting method and work supporting device
Fletton Documentation for software maintenance and there documentation of existing systems
Zoller et al. WEBCON: a toolkit for an automatic, data dictionary based connection of databases to the WWW
Singh Web Enabling a Bibliographic Database of Indian Biomedical Journals: IndMED
Westra HealthLinks: A ColdFusion Web Application

Legal Events

Date Code Title Description
STCB Information on status: application discontinuation

Free format text: ABANDONED -- FAILURE TO RESPOND TO AN OFFICE ACTION