CA2720398A1 - System and method for processing telephony sessions - Google Patents
System and method for processing telephony sessions Download PDFInfo
- Publication number
- CA2720398A1 CA2720398A1 CA2720398A CA2720398A CA2720398A1 CA 2720398 A1 CA2720398 A1 CA 2720398A1 CA 2720398 A CA2720398 A CA 2720398A CA 2720398 A CA2720398 A CA 2720398A CA 2720398 A1 CA2720398 A1 CA 2720398A1
- Authority
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- Prior art keywords
- resource
- telephony
- cndot
- call router
- call
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract 25
- 238000012545 processing Methods 0.000 title claims abstract 8
- 230000000977 initiatory effect Effects 0.000 claims 3
- 230000003993 interaction Effects 0.000 claims 2
- 238000012546 transfer Methods 0.000 claims 2
- 238000013507 mapping Methods 0.000 claims 1
- 238000012795 verification Methods 0.000 claims 1
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0012—Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements
- H04M7/0021—Details of Application Programming Interfaces
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
- H04M7/0075—Details of addressing, directories or routing tables
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/46—Multiprogramming arrangements
- G06F9/54—Interprogram communication
- G06F9/541—Interprogram communication via adapters, e.g. between incompatible applications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1013—Network architectures, gateways, control or user entities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/10—Architectures or entities
- H04L65/1045—Proxies, e.g. for session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
- H04L65/1104—Session initiation protocol [SIP]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
- H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
- H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
- H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/06—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols the encryption apparatus using shift registers or memories for block-wise or stream coding, e.g. DES systems or RC4; Hash functions; Pseudorandom sequence generators
- H04L9/0643—Hash functions, e.g. MD5, SHA, HMAC or f9 MAC
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/32—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials
- H04L9/3247—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols including means for verifying the identity or authority of a user of the system or for message authentication, e.g. authorization, entity authentication, data integrity or data verification, non-repudiation, key authentication or verification of credentials involving digital signatures
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
- H04M1/2473—Telephone terminals interfacing a personal computer, e.g. using an API (Application Programming Interface)
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/0024—Services and arrangements where telephone services are combined with data services
- H04M7/003—Click to dial services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1101—Session protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
Abstract
In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
Claims (27)
1. A method of processing telephony sessions of a network including an application server and a call router, the method comprising the steps of-.cndot. communicating with the application server using an application layer protocol;
.cndot. processing telephony instructions with the call router; and .cndot. creating call router resources accessible through a call router Application Programming Interface (API).
.cndot. processing telephony instructions with the call router; and .cndot. creating call router resources accessible through a call router Application Programming Interface (API).
2. The method of claim 1, further including the step of mapping a telephony session to a Uniform Resource Identifier (URI), wherein the URI is associated with the application server.
3. The method of claim 2, further including the step of embedding state information of the telephony session into the URI.
4. The method of claim 3, wherein all state information required by the application server is embedded in the URI.
5. The method of claim 2, further including the steps of sending a request to the application server; embedding state information of the telephony session in the request; and receiving a response from the application server; wherein the response contains the telephony instructions.
6. The method of claim 5, wherein the steps of sending and receiving are performed using a Hypertext Transfer Protocol (HTTP).
7. The method of claim 6, wherein the telephony instructions are encoded in Extensible Markup Language (XML).
8. The method of claim 5, further including the step of sending a digital signature with the request, wherein the digital signature is adapted to be used for account verification by the application server.
9. The method of claim 8, wherein the digital signature is a cryptographic hash generated by a key, wherein the key is shared by a call router and the server, and wherein the cryptographic hash is included in the URI.
10. The method of claim 5, further including the step of processing telephony instructions sequentially.
11. The method of claim 10, further including the step of initiating the telephony session from a phone number through the Public Switched Telephone Network (PSTN).
12. The method of claim 10, further including the step of initiating the telephony session from a message received from a Short Message Service (SMS) system.
13. The method of claim 10, further including the step of initiating the telephony session by an application server through the call router API; wherein the initial URI mapped to the telephony session is provided by the application server.
14. The method of claim 10, wherein the call router resources are accessible by outside devices at an addressable URI.
15. The method of claim 14, wherein the call router API is substantially a Representational State Transfer (REST) API.
16. The method of claim 14, including the steps:
.cndot. storing state information in the URI of a call router resource;
.cndot. modifying call router resources to alter the state of the call router;
and .cndot. interacting with media of the call router according to the call router API.
.cndot. storing state information in the URI of a call router resource;
.cndot. modifying call router resources to alter the state of the call router;
and .cndot. interacting with media of the call router according to the call router API.
17. The method of claim 14, including the steps:
.cndot. receiving an API request from the application server for interaction with a resource; and .cndot. responding to an API request based on the interaction with a resource.
.cndot. receiving an API request from the application server for interaction with a resource; and .cndot. responding to an API request based on the interaction with a resource.
18. The method of claim 17, including creating a resource selected from the group consisting of. a call resource, a media resource, an incoming address resource, an account resource, and a caller identification (ID) resource.
19. The method of claim 18, including:
.cndot. altering the state of the telephone session with the call resource;
.cndot. accessing media with the media resource;
.cndot. modifying incoming addresses with an incoming address resource;
.cndot. modifying account information with the account resource; and .cndot. modifying caller ID information with the caller ID resource.
.cndot. altering the state of the telephone session with the call resource;
.cndot. accessing media with the media resource;
.cndot. modifying incoming addresses with an incoming address resource;
.cndot. modifying account information with the account resource; and .cndot. modifying caller ID information with the caller ID resource.
20. The method of claim 18, wherein the telephony instruction is selected from the group consisting of: connecting to a telephony device, playing a media file, converting text to speech, detecting input from a telephony device, and connecting to a new URI.
21. The method of claim 17, including creating a call resource; wherein the call resource is used for altering a connection of the telephony session.
22. The method of claim 21, wherein altering a connection of a call session includes: joining telephony sessions, splitting a telephony session, and transferring a telephony session.
23. A system for processing telephony sessions comprising:
.cndot. a call router that connects to a telephony device and communicates with an application server using an application layer protocol;
.cndot. a URI for an application server, associated with a telephony address;
.cndot. a telephony instruction executed sequentially by the call router; and .cndot. a call router API resource created by the call router and accessible by the application server through a call router API.
.cndot. a call router that connects to a telephony device and communicates with an application server using an application layer protocol;
.cndot. a URI for an application server, associated with a telephony address;
.cndot. a telephony instruction executed sequentially by the call router; and .cndot. a call router API resource created by the call router and accessible by the application server through a call router API.
24. The system of claim 23, wherein the application layer protocol is a HTTP
protocol, and wherein the telephony instruction is encoded in XML.
protocol, and wherein the telephony instruction is encoded in XML.
25. The system of claim 24, wherein the request encapsulates a state of a call.
26. The system of Claim 25, wherein the call router API is a REST API.
27. The system of Claim 26, wherein the resources are selected from the group consisting of. a call resource, a media resource, an account resource, an incoming addresses resource, and a caller ID resource.
Applications Claiming Priority (11)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US4182908P | 2008-04-02 | 2008-04-02 | |
US61/041,829 | 2008-04-02 | ||
US5541708P | 2008-05-22 | 2008-05-22 | |
US61/055,417 | 2008-05-22 | ||
US10057808P | 2008-09-26 | 2008-09-26 | |
US61/100,578 | 2008-09-26 | ||
US15674609P | 2009-03-02 | 2009-03-02 | |
US15675109P | 2009-03-02 | 2009-03-02 | |
US61/156,751 | 2009-03-02 | ||
US61/156,746 | 2009-03-02 | ||
PCT/US2009/039371 WO2009124223A1 (en) | 2008-04-02 | 2009-04-02 | System and method for processing telephony sessions |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2720398A1 true CA2720398A1 (en) | 2009-10-08 |
CA2720398C CA2720398C (en) | 2016-08-16 |
Family
ID=41133221
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA2720398A Active CA2720398C (en) | 2008-04-02 | 2009-04-02 | System and method for processing telephony sessions |
Country Status (6)
Country | Link |
---|---|
US (19) | US8306021B2 (en) |
EP (2) | EP2266269B1 (en) |
CN (2) | CN102027721B (en) |
AU (1) | AU2009231676B2 (en) |
CA (1) | CA2720398C (en) |
WO (1) | WO2009124223A1 (en) |
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